KHMS1850SSS1 KitchenAid Microwave - Instructions

Problem was easily diagnosed using the internet as a resource, problem was a bad stirrer motor. Hardest part of the repair was the removal of the microwave. Once off the wall, you remove the outer cover and a molded plastic casing directly underneath the outer cover at the top of hte microwave to expose the stirrer motor. Removed two screws and two wires and the old motor is out. Did exactly the opposite to install the new motor. The kit I recvd included among other things the motor, a new inside cover, plastic rivets and even silicone to seal the inside cover. I am sure I saved a couple hundred dollars by doing myself.

I noticed on some of the installation instructions provided by others that numerous individuals have experienced the same problem. I decided to try to lengthen the life of my repair and so I added an aluminum screen patch and some expoxy glue to the tabs that hold the screws. I figured that this might provide some additional strength to the grille and hopefully I wouldn't have to repair it again. Time will tell if this modification will be successful.

First let me say that I tried several places to get what I thought was a simple light bulb. This included several national hardware stores as well as a national electrical supply company. No luck. Went to the manual and PartSelect. Not only did you have it in stock, ship right away,at a reasonable price it arrived in a matter of days. One would not normally think of receiving a "how to" video to change a light bulb but you did. That impressed me. Suffice to say the replacement went well and you can be certain the next time I need a part I will go to you first. I am also impressed with the organizations with which you are affiliated with. BBB, Norton, PayPal, money back guarantee etc. Thank You The entire process was made pleasant with your support.

I didn't do the repair -- my husband did, said it was easy, had no problems what so ever! The new bulbs give a lot more light to the cooking area.