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KCMS1555SSS2 KitchenAid Microwave - Instructions

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All Instructions for the KCMS1555SSS2
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Customer:
Forrest from Eugene, OR
Parts Used:
WPR9800486
Difficulty Level:
Difficult
Total Repair Time:
1- 2 hours
Tools:
Screw drivers
Microwave oven ran but stopped heating
I had to unmount the over-the-range microwave oven to be able to gain access to the interior of the oven. Complicating removal (and re-installation) was the fact that there is a "pot-filler" faucet installed directly underneath the oven. In retrospect, I should've removed the faucet before doing the repair, but "c'est la vie."

After I got the microwave down, removing the case was also "interesting." I get bonus points for the fact that the previous owner must've had to replace the same diode before - and then re-assembled the microwave case incorrectly - thereby adding to the confusion (BTW, the service manual that I found online said nothing about how to remove the oven's case).

To remove the case, undo all the screws holding it on, and then rotate the case upwards from the back while also pulling the case backwards. There are crimped folds on the inside of the case that mate with the back edges of the front of the oven's chassis, and these folds have to be unclipped from the chassis in order to remove the case.

Replacing the diode itself was the easiest part of the job. The two connectors on the diode are of different types, making it impossible to install the diode with the wrong polarity.

BTW, the diode that had failed was not an OEM diode; I suspect it was a generic component that had been installed by a repairman sometime between 2004-2008 (when our home's original owners still owned the home). On the other hand, the new diode from PartSelect is an OEM part (it came packaged in a sealed Whirlpool bag).

The fact that the oven had stopped heating indicated that it was either the high-voltage diode or the magnetron that had failed. Since a replacement diode costs ~ 1/10th as much as a replacement magnetron, I figured it made sense to replace the cheaper part first. Fortunately, this fixed the problem.

One last thing: I tried testing both the old and new diodes for conductivity and polarity using my volt-ohm meter (VOM), but I was unable to get either diode to "turn on," even though my VOM is powered by a 9-v battery, and I used the 2-Mohm range setting. I guess the test voltage of my el-cheapo VOM isn't high enough to exceed the diode's threshold voltage, (even though I have successfully used this same VOM to test low-voltage diodes).
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Customer:
Mary Lee from LK FOREST PK, WA
Parts Used:
WP8172138
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
Tray got chipped on the corner
ordered a new tray
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Customer:
Roland from LAWRENCEBURG, TN
Parts Used:
WP8205451
Difficulty Level:
Very Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
Pushing on the latch would not open the door
I took the microwave out of the cabinet compartment and placed it on the counter. I removed the torx screws from the back and the two phillips head screws from each side. I then pulled the cover back and off. I removed the broken latch piece by pushing it away from me until the outside nipple was free and then pulled the piece out. I opened the door by pushing up on the latch with a flat head screwdriver. I put the end of the new part into the area behind the latch and on top of the microswitch and pushed until the outside nipple would slide into the slot. I then replaced the cover and secured with the screws taken out initially. Done.
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Customer:
Brittney from LUFKIN, TX
Parts Used:
WP8183507
Difficulty Level:
Very Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers
Power Went Completely Out
The power on the microwave went completely out when I went to use it, but there was no power failure for the house or neighborhood. We removed the microwave from above the oven. Took out the screws on the sides and back of the microwave and slid the top back. The line fuse was located on top unobstructed, NOT behind the button panel like some microwave models. As the appliance is over 20 years old the line fuse was quite old. It was really hard to pry it out of its holder and actually broke. I used a vacuum to suck up the dust and glass and it was easier to get out the ends once the middle broke. Popped the new line fuse in, slid the top back on, put in the screws and put the microwave back in its compartment above the stove. Good as new!! We were about to spend money on a new microwave, but thankfully I came across this site. So happy I did!!

This repair was really easy. The part that took the most time was taking it down from it's compartment above the oven and putting it back up there once repaired.
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Customer:
LENNARD from BURNSVILLE, MN
Parts Used:
4392027
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers
Would not start
Watched a you tube video prior to installing new switch. Followed the video which gave me confidence i was up to the task. After removing the touch pad I found my design was not exactly like the you tube model but I found the defective switch, replaced it and put the microwave back together. Works great. Again watch the videos
2 of 3 people found this instruction helpful.
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Customer:
John from PEORIA, AZ
Parts Used:
WP8183507
Difficulty Level:
Difficult
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers
Microwave light, turntable, and heat were not working
Remove from cabinetry, take cover off and had a very difficult time removing the plastic form that has the switched in. Replace the lowest of all the switches, and then again very difficult time getting the plastic form back in. Some of the plastic even broke during the process but not any that could prevent it from working as it did before. I had ordered a fuse, 2 packs of 2 switches as there are 3 switches but only had to use 1 to get it working again. Tested after switch install, put the cover back on and reinstalled in the cabinet.
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Customer:
james from DEERFIELD BCH, FL
Parts Used:
WP8205451
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
Door does not open
Replaced Door latch Bracket.
Filed a bit off the bracket connection fingers so to fit into the slot.
1 person found this instruction helpful.
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Customer:
Stuart from STEVENSON RNH, CA
Parts Used:
WPW10143947
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
turtable not turnng
discovered upon further inspection the the plastic shaft coming out of the turning motor was melted. Had to stop repair and order that part
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Customer:
Leory from Birmingham, AL
Parts Used:
WP8205451
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers, Socket set
Door latch actuator hinge broke
Removed M/W oven case/cover. Identified part needed. Found part online with in 2 minutes, ordered new door latch actuator, installed with part arrived within two minutes, reattached case/cover, reinstalled M/W.
2 of 4 people found this instruction helpful.
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Customer:
BRIGIDA from GAINESVILLE, VA
Parts Used:
WP8172138
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Too Big Didn' Fix
I received my glass cooking tray so fast but when I try to put in the microwave did't fix was to big,I call you today to return and very nice lady help me and told me I need to call whirlpool and explain them and already order again thank so much for all your help you have very nice people in customer service. Thank you so much again. !!
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Customer:
miriam from brookline, MA
Parts Used:
WP8172138
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
cracked revolving cooking tray
OMG! I wish everything in life were so easy.....The cooking tray of our 15 year old microwave cracked and I swore it'd be impossible to find a replacement. That is until I discovered Partselect.com!!All I had to do was input the appliance brand and part I was looking for, and there is was. Thank you, Partselect.com!!
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Customer:
Elizabeth from Des Peres, MO
Parts Used:
WP8205451
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
Broken latch. Doorwould not open
The tip on the end of the latch broke off, so I had to carefully pry it back in without breaking the new piece. Took a few tries, but got it.
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Customer:
Scott from Mickleton, NJ
Parts Used:
4392027
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
Microwave would not cook
All the electrics worked on Amana microwave EXCEPT for the cooking function. Inspected the control board and found the upper switch on the door interlock was burnt. Installed new switch in minutes and everything now works fine. Unfortunately, had to purchase expensive two switch "kit" although only one switch was kaput. PartsSelect mailing was SUPER fast. Thanks for looking, Scott
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Customer:
Ramo from Sylvan Grove, KS
Parts Used:
WP8183507
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
Stopped working completely
My wife was pushing a few buttons with her knuckle (hands were full)and the microwave just turned off. Just like we had blown a breaker. First I unpluged it. Then I removed the phillips screws of the front panel, and found and removed the ceramic fuse. 3 days later I received the new fuse in the mail, and put it in. I plugged the microwave back in and it works great.
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Customer:
Cassandra from Cleveland, OH
Parts Used:
WP8172138
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
microwave plate broke
Just took the plate out the packaging & rinsed,dried and put in the oven. I was so happy I found it @partselect online& it came in the next day or two. Will definitely use them again. It was a fraction of the cost from local parts store.
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All Instructions for the KCMS1555SSS2
46 - 60 of 95