KCMS1555SSS0 KitchenAid Microwave - Instructions

Great!! I set the new tray into the microwave and was done! This site has the best service I have ever seen! I'll be back when something else breaks, it is just a matter of time.

Removed the four face plate screws and set it aside. Then I removed the three screws holding the base plate to the wall mounting. Removed the wall plug and lifted the microwave out. I then removed all the screws holding the cover on the microwave and pulled the case to the rear This left the door latch accessible. Since the old latch had broken and fallen off, I just had to figure how the new one was to be installed This was very simple to figure out and it took me about five seconds to put the new one in.. Be careful when installing because all the parts are plastic and susceptible to breakage. I then reinstalled the microwave cover and after plugging it in ,pushed it into the wall cavity and put all the screws in to hold the oven in place. I next installed the face plate and every thing was in working order, A very simple project.

This plastic door latch bracket controls the door opening. Ours broke after 7 years of use. Probably just the plastic fracturing after years of use. Hardest part is finding the special driver to unscrew the housing around the microwave so that you can get to the control panel. Ask for something that looks like an allen wrench with a hole in the middle. I took a picture of the screw in the microwave and brought it to a big box store and asked for the correct driver. I have a feeling that a "real" hardware store (like Ace or TrueValue) may have been able to just direct me to the correct screw driver but I'm cheap so I though a big box store would be less expensive for a tool that I may never use again. Once you get the correct screw driver, opening the microwave is pretty easy. MAKE SURE THE MICROWAVE IS UNPLUGGED BEFORE YOU GO ANY FURTHER. There are a number of these "special" screws (4 to 6) and some regular screws to remove. Once you pull the housing off the microwave look at the release latch inside (behind the release press plate). You should be able to jiggle it out especially since it is probably broken on one side. Be sure to find and remove all the broken pieces. Mine had just the main latch and a small piece that broke off. Pull it out and you are ready to put the new one in. It is a little difficult putting the new latch bracket in. Try inserting one side into the holder hole and very gently pressing the other side in. Be patient; with a little pressure it will snap in. Then you simply put the housing back on, put the screws in and every thing should work. $20 bucks for the part and a half hour of work (after you find that special screw driver) is much better than buying a new microwave. Good luck!

I received my glass cooking tray so fast but when I try to put in the microwave did't fix was to big,I call you today to return and very nice lady help me and told me I need to call whirlpool and explain them and already order again thank so much for all your help you have very nice people in customer service. Thank you so much again. !!