M170W Jenn-Air Microwave - Instructions
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- Customer:
- Lisa from PARADISE, PA
- Parts Used:
- WPR9800486
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
no heat
I looked up the #1 reason for no heat for my microwave on the site , and using my model number found that 92% of the time it was the Black Sleeve Diode. Ordered the $15 part, and installed it within 30 minutes. Most of the time was used for removing the built in microwave and removing the cover. Replaced the diode by finding it on the diagram that I printed from this site (free). Very relieved that we don't need to have our custom cabinetry re-sized to accommodate a new microwave. Thank you!
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- Customer:
- John from Inverness, FL
- Parts Used:
- WPY01050009
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Blown Fuse - Ps1750182
Unscrewed the cover of the microwave replaced the blown fuse with the new fuse, plugged in the microwave and tested all functions and everything worked fine. Thx for quick delivery.
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- Customer:
- Doe from Madison, CT
- Parts Used:
- WP56001043
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
our glass carousel broke right in half, after a gradual crack developed.
I popped in the new tray, and that was that! A perfect fit!
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- Customer:
- John from SANTA CLARA, CA
- Parts Used:
- WPR9800486
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
No heat
Removed case,
Discharged HV capacitor and removed cooling fan.
Unscrewed ground end of HV diode and unplugged from HV capacitor.
Installed new diode by reversing the order. In my case, the problem was the magnetron was bad, so I replaced it as well.
Discharged HV capacitor and removed cooling fan.
Unscrewed ground end of HV diode and unplugged from HV capacitor.
Installed new diode by reversing the order. In my case, the problem was the magnetron was bad, so I replaced it as well.
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- Customer:
- patricio from chicago, IL
- Parts Used:
- WPY01050009
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver, Screw drivers
no power at all
unscrew microwave's cover,test the fuse which is located at top rear left side, the fuse is inside a plastic tube,if the fuse is burnout,just replace it.
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- Customer:
- Mark from GREENSBURG, PA
- Parts Used:
- WPR9800486
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
microwave not heating
removed a dozen screws-discarded large cap-replaced diode-replaced a dozen screws(took longer to replace them than remove for some unknown reason). Microwave now works(wife happy).
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- Customer:
- Forrest from Eugene, OR
- Parts Used:
- WPR9800486
- Difficulty Level:
- Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Screw drivers
Microwave oven ran but stopped heating
I had to unmount the over-the-range microwave oven to be able to gain access to the interior of the oven. Complicating removal (and re-installation) was the fact that there is a "pot-filler" faucet installed directly underneath the oven. In retrospect, I should've removed the faucet before doing the repair, but "c'est la vie."
After I got the microwave down, removing the case was also "interesting." I get bonus points for the fact that the previous owner must've had to replace the same diode before - and then re-assembled the microwave case incorrectly - thereby adding to the confusion (BTW, the service manual that I found online said nothing about how to remove the oven's case).
To remove the case, undo all the screws holding it on, and then rotate the case upwards from the back while also pulling the case backwards. There are crimped folds on the inside of the case that mate with the back edges of the front of the oven's chassis, and these folds have to be unclipped from the chassis in order to remove the case.
Replacing the diode itself was the easiest part of the job. The two connectors on the diode are of different types, making it impossible to install the diode with the wrong polarity.
BTW, the diode that had failed was not an OEM diode; I suspect it was a generic component that had been installed by a repairman sometime between 2004-2008 (when our home's original owners still owned the home). On the other hand, the new diode from PartSelect is an OEM part (it came packaged in a sealed Whirlpool bag).
The fact that the oven had stopped heating indicated that it was either the high-voltage diode or the magnetron that had failed. Since a replacement diode costs ~ 1/10th as much as a replacement magnetron, I figured it made sense to replace the cheaper part first. Fortunately, this fixed the problem.
One last thing: I tried testing both the old and new diodes for conductivity and polarity using my volt-ohm meter (VOM), but I was unable to get either diode to "turn on," even though my VOM is powered by a 9-v battery, and I used the 2-Mohm range setting. I guess the test voltage of my el-cheapo VOM isn't high enough to exceed the diode's threshold voltage, (even though I have successfully used this same VOM to test low-voltage diodes).
After I got the microwave down, removing the case was also "interesting." I get bonus points for the fact that the previous owner must've had to replace the same diode before - and then re-assembled the microwave case incorrectly - thereby adding to the confusion (BTW, the service manual that I found online said nothing about how to remove the oven's case).
To remove the case, undo all the screws holding it on, and then rotate the case upwards from the back while also pulling the case backwards. There are crimped folds on the inside of the case that mate with the back edges of the front of the oven's chassis, and these folds have to be unclipped from the chassis in order to remove the case.
Replacing the diode itself was the easiest part of the job. The two connectors on the diode are of different types, making it impossible to install the diode with the wrong polarity.
BTW, the diode that had failed was not an OEM diode; I suspect it was a generic component that had been installed by a repairman sometime between 2004-2008 (when our home's original owners still owned the home). On the other hand, the new diode from PartSelect is an OEM part (it came packaged in a sealed Whirlpool bag).
The fact that the oven had stopped heating indicated that it was either the high-voltage diode or the magnetron that had failed. Since a replacement diode costs ~ 1/10th as much as a replacement magnetron, I figured it made sense to replace the cheaper part first. Fortunately, this fixed the problem.
One last thing: I tried testing both the old and new diodes for conductivity and polarity using my volt-ohm meter (VOM), but I was unable to get either diode to "turn on," even though my VOM is powered by a 9-v battery, and I used the 2-Mohm range setting. I guess the test voltage of my el-cheapo VOM isn't high enough to exceed the diode's threshold voltage, (even though I have successfully used this same VOM to test low-voltage diodes).
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- Customer:
- Carlene from Portland, ME
- Parts Used:
- WP56001043
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Needed to replaced the glass carousel Tray
The replacement would have been easy - remove the glass tray and put the new one in,
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- Customer:
- Allen from West Valley CIty, UT
- Parts Used:
- WP56001043
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Replace Glass Cooking Tray
The circular glass tray for my mother's microwave was accidentally broken. Fortunately, PartSelect made it easy to locate and to order a replacement.
As for the repair, I opened the door and put it in. The work was done faster than it took me to type this email.
As for the repair, I opened the door and put it in. The work was done faster than it took me to type this email.
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- Customer:
- Clara from Rockaway, NJ
- Parts Used:
- WP56001043
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Was broke.
Replace the tray. Was very easy. Thanks for your prompt and accurate service.
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- Customer:
- outstanding from Galena, MD
- Parts Used:
- WPR9800486
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Pliers, Screw drivers
microwave would not heat.
hardest part was taking the microwave down off of the wall to gain access to the diode. Thought if was the transformer but ended up being just a blown diode. remove and replace and bench test. that part took 15 minutes . moral of the story don't boil water under the side of the microwave that holds the electric components.
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- Customer:
- Muhammad from Jersey City, NJ
- Parts Used:
- WPR9800486
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
No Heating.
Information provided on the web site by Part Select, were helpful and encouraging to select and buy the part needed to repair the appliance. No doubt, a skilled person having background in the repair of appliances should attend such repair job.
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