JVM1431BA01 General Electric Microwave - Instructions

The filter we have is 6x4. I ordered by phone.They sent the wrong part - 6x11.
We returned it to Post Office at our own cost - $8.85 May26. Tracked - it arrived May 28. So far we do not have the correct filter. We are waiting for the refund. Charged $49.99 plus tax & shipping of $7.75.
Thank you for helping us get the correct filter and a refund. We should not be charged for returning the wrong part they sent us by mistake.
Marilyn Tostado

Following the instructions from prior PartSelect folks for this part (thank you for great instructions), I removed the door from the microwave (first had to remove the fan vent grill above the door (2 Phillips screws), then I carefully removed the back plastic door frame using the thin puddy knife to carefully pop it off. Removed the first 2 screws on that are visible. Removed the inner door frame (was the most difficult part of the process to do without breaking the front panel frame) to expose the inner 2 screws. On our microwave, the front panel was also cracked, so I removed and replaced it (very simple), attached the new handle to the front panel with the inner screws (Phillips 2) and then popped the inner door back in, screwed in the last 2 screws and attached the back plastic door frame. Reattached the vent fan cover and the door. A bit more complicated than originally thought, but overall not bad. Charlie C

I first read where someone had the same problem. Their solution was a burned-out fuse. I ordered a new fuse...installed it and that did not solve my problem. I revisted PartSelect and read how Marla (from Arlington, TX)solved her problem. I purchased a secondary switch and when it arrived, I made a copy of Marla's instructions and followed them to the letter. I installed the new secondary switch into the secondary space, put everything back together and the oven STILL DID NOT WORK. I had to take the latching panel apart again and test each switch to see if there was another bad one. I found that the third switch was burned out. So I took the new switch out of the second slot and installed it into the third slot. I tested the switches before reinstalling the latching panel. This time everything worked. So I put everything back together, reinstalled the microwave on the wall, tested it again, and everything worked perfectly.

I first went on you tube and typed in my brand and model number. It brought up how to take apart the door to get at the four screws. I used a butter knife to pop out the door frame. With the inner door off the first two screws came out then you can get at the other two screws. I used the same old screws to reinstall the new handle. The door handle arrived in two days via ups. The frame snaps together, very easy. Never installed a handle before. The price was right and the wife wanted this fixed, now!

Replace ventilator motor. No problem when you have correct part.
Thanks for the fast service.

Screwed in new bulb.

Removed difuser (one screw), removed old bulb, screwed in new bulb, replaced difuser.

I went on line and ordered the wrong part - it arrived 4.00pm on a Saturday. Called customer service and got the correct part - it arrived on the following Wednesday - very good service. The customer service people were very helpful and made sure I got the correct part, well worth calling them instead of guessing if you have the correct part.

Tyring to get bulb out i ruined the light socket. Unscrewed the bottom cover of microware. Took out screw holding light socket, removed wires to socket with pliers, intsalled new socket. It was a piece of cake and the part was a perfect match.

Removed one screw, installed new lense in lense frame, rescrewed. Done.

pluged wires back on ,placed lamp holder and bulb back and replaced screws

Removed inside cover then remove 2 screws so that outside cover can be removed so that you can access the 2 screws between the outside cover and the glass go slow small plastic tabs hold the covers on

Replaced glass in frame and replaced lights

Simple. The parts came instantly. The glass was too big so I had it cut to size. I unscrewed the fixture with a screw driver replaced the bulb and slipped the glass cover into the frame and screwed the whole assembly in.

Replaced the sockets, lens and bulbs. The first time the new bulb was touching the lens and the heat broke the lens and burnt out the bulb. The second time I adjusted the socket so that the bulb does not touch the lens.

Impressed by how quickly the parts arrived after the order was submitted. Two days.

Thank you.