Models > JES1231WD002 > Instructions

JES1231WD002 General Electric Microwave - Instructions

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All Instructions for the JES1231WD002
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Customer:
Mark from FORT COLLINS, CO
Parts Used:
WB27X10928, WB24X829
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers
Microwave would run when door was opened, tripped breaker, wouldn't run at times, door opening and close would help/hurt operation
The breaker was tripped but fuse was ok on testing. I kept the fuse for possible future repairs. To access door switches and fuse on this model JVM1850CF001, remove 2 phillips screws at top. Then slide the grill to the left (toward hinges) about 1 cm and it should easily come off forwardly. Remove phillips screw underneath grill attaching the main panel. Lift the panel 1 cm and it will easily come off forwardly - I let it hang by the electrical cords. Now you can see/discharge capacitor(s). Remove 2 star screws inside door to loosen/remove/access door switch frame. 3 switches are held in the frame by plastic tabs - one tab per switch. One is primary and 2 are secondary door switches. I removed each switch one at a time by lifting tab, pulled off the electrical connector and filed the male metal connection on each switch. I replaced the switch with a loose button (loose and didn't click as crisply compared to the other switches) with a new secondary door switch. It was the lower secondary switch. Worked like a charm after that.
1 person found this instruction helpful.
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Customer:
thomas from arnold, MO
Parts Used:
WB49X10030
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
old tray cracked
set in turned on
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Customer:
Pearlie from Beulaville, NC
Parts Used:
WB27X10928
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
Timer, light and control pad worked. Turn table and heat did not work. Oven would not start up.
I first read where someone had the same problem. Their solution was a burned-out fuse. I ordered a new fuse...installed it and that did not solve my problem. I revisted PartSelect and read how Marla (from Arlington, TX)solved her problem. I purchased a secondary switch and when it arrived, I made a copy of Marla's instructions and followed them to the letter. I installed the new secondary switch into the secondary space, put everything back together and the oven STILL DID NOT WORK. I had to take the latching panel apart again and test each switch to see if there was another bad one. I found that the third switch was burned out. So I took the new switch out of the second slot and installed it into the third slot. I tested the switches before reinstalling the latching panel. This time everything worked. So I put everything back together, reinstalled the microwave on the wall, tested it again, and everything worked perfectly.
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Customer:
Kip from POWELL, OH
Parts Used:
WB27X10928
Difficulty Level:
Very Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers, Socket set
Not heat
-unplug
-remove top and front covers
-unplug wire connectors from heating assembly
-remove heating assembly from metal stand and push out of the way
-remove metal stand from dry
-pull out heating assembly
-install new one in reserve order
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Customer:
Robby from Waxahachie, TX
Parts Used:
WB24X829, WB24X10039
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
Microwave would not start or run.
Removed the microwave from cabinet, took it apart and replaced the two switches.
2 of 5 people found this instruction helpful.
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Customer:
Bill from Shawnee, OK
Parts Used:
WB24X829
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
time would count down but unit would not run & heat.
remove cover, unplug secondary door switch (top switch)
remove switch from holder, install new switch, plug in wires, replace cover, very easy. door switches are a common problem
with microwave ovens.
2 of 6 people found this instruction helpful.
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Customer:
Edwin from New York, NY
Parts Used:
WB27X10928
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
No heat
Replace the fuses
0 of 1 people found this instruction helpful.
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Customer:
Mack from Jacksonville, FL
Parts Used:
WB27X10928
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Pliers, Screw drivers
No heat.
Replaced the fuse. Result; did not fix the problem.
0 of 1 people found this instruction helpful.
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Customer:
Pat from Marco Island, FL
Parts Used:
WB36X10057
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
Replaced My Burned Out Light Bulbin My Microwave
I removed the outside cover of my microwave . ,It slides off , and the the burned out bulb was in a easy location ,and easy to remove, and then I replaced the new one then , replaced the outside cover, pluged in my microwave and bingo '''it was a sucess, and by the way I am 82 years old and like to repair things , so it saved me about 100. 00 With the walk in price of 65. 00. They charge you,, and labor it cost to replace the blub thank you for your promped service pat
0 of 3 people found this instruction helpful.
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Customer:
Bill from Shawnee, OK
Parts Used:
WB24X829
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
oven wouldn't heat
remove cover-unplug wires from secondary switch-remove switch-snap in new switch-plug in wires-replace cover-works great. very easy to do.
3 of 12 people found this instruction helpful.
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Customer:
Julie from Elm Grove, WI
Parts Used:
WB24X829
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
Microwave fan would run when opening the door. Evenutally the mircowave would not run, but the electrical panel was still working
Opened the microwave oven door, unscrewed two screws which held the control panel on, then I removed two of the door switches (each had two screws), and then used the continuity tester to see which one was not operating. It turned out to be the secondary door switch, replaced it and to my amazement, the microwave worked. I have never repaired an appliance before but I didn't want to replace our over-the-stove built in microwave. It was the best day ever when it was working again! The hardest part was getting myself to try the repair.
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Customer:
Marla from Arlington, TX
Parts Used:
WB24X829
Difficulty Level:
A Bit Difficult
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
Fan stayed running when door was open...all else working fine
First, unplug microwave. Unscrew two screws at top of microwave, slide grill cover left and remove. This allows access to single screw holding control panel. Remove this screw and lift up control panel to remove. Secondary door switch is black switch at lowest position. The switch is held in place by a lever in back and very hard to get to. Remove the wires plugged into the switch, then remove two screws holding the plastic switch mount that holds all three switches. These screws use a "star" type screwdriver. Once the plastic mount is free, lift it up, right, and tip it slightly to find the lever that will release the black secondary door switch (the lowest switch)...release the broken switch, snap the new switch in its place. Replace the plastic mount by lifting and replacing back into position and replace the two "star" screws. Now, replace the wires onto the new switch, and test operation. Replace control panel, and top grill. It goes faster than it writes...getting the old switch out through that difficult to reach lever was the hardest part...still less than thirty minutes.
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Customer:
Stephanie from Kernersville, NC
Parts Used:
WB27X10928
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Pliers, Screw drivers
microwave won't heat
bought a fuse but that didn't solve the problem. Guess I need a new microwave
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Customer:
Prashant from Dardenne Prairie, MO
Parts Used:
WB24X829
Difficulty Level:
Really Easy
Total Repair Time:
1- 2 hours
Tools:
Pliers, Screw drivers, Socket set
Microwave would not turn on
Microwave would not turn on. Lights and fan worked fine. Before the microwave stopped completely, it would turn the microware fan on even when door was open. I read the reviews and they were exactly the same issue that others were facing. Once I opened the front panel and got to the switches it was easy to figure out which switch was bad as it was the one that was soft (When clicking it). It was hard to take it out though (it seemed stuck). So, I used a plier to yank it out. I put in the new switch and everything worked just great! I would like to thank other comments that were left on the site to make my task much easier. Thank you (to the commenters on PartsSelect), you not only saved me money, but also ensured that I learn about the microwave more and give me the confidence that I could fix it.
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Customer:
James from Fall Branch, TN
Parts Used:
WB27X10928
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers
microwave just stopped working
First unplugged the microwave, took top grill off, took control panel off, took wires off and used color coded tape to make sure they went back in right places, took fuse out and replaced it and put every thing back and it all worked fine and to top it off my wife did it all. So it was pretty easy.
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All Instructions for the JES1231WD002
31 - 45 of 65