JES1384S General Electric Microwave - Instructions

I unplugged the microwave and turned it over. It was easy to spot where the motor was located. I noticed the cover had little tabs holding it in place. I noticed it had brackets that could be snipped and the cover reversed so the little tabs and hole for the metal screw could be installed. I used snips and cut the little tabs and removed the cover. The motor had one screw and a tab that held it in place. I unplugged the motor first removed the screw and changed the motor. Then I plugged it into the wiring harness.The plastic piece for the turn table dropped out. I used pliers and straightened the tabs turned the plate over and put two small extensions in the slots and removed the metal screw and pushed the tabs in place and the metal screw through the hole and tightened. I then set the microwave in place and opened the door and pushed the plastic piece into its proper place. I then got a cup of water and heated it up.

On the bottom of Microwave I cut the 6 clips holding the cover in place with side cutters. Removed the one screw holding motor in place. Un plugged it. Plugged in new motor, replaced screw. Filed off sharp points of clips. Slid cover tabs into slots, put screw in cover. Replaced parts inside oven, turned it on, it worked.
I did this twice. The first time the plug fell inside the housing and I had to turn the microwave over to fish it out. So when I received new part I left it plugged in. I should make it clear I am talking about the plug to the motor not the one to the microwave. Of course I unplugged that before I even moved the microwave. Thanks to another customer and his repair story because I was dreading the chore of dismantling the entire microwave to get to the turn table motor. He made it so easy. Thank you for having the part and great instructions.

This was an under counter microwave located above the range. There is a cover on the bottom of the unit that contains screens for the fan. This cover is removed by taking out 3 screws located near the front of the unit. Be sure to support the cover when removing the last screw. There is a plug-in wire going to the turn table motor. Unplug it so you can lay the cover on the range top. The motor is removed by taking out two screws and pulling down. It should not take much force as it slides into a plastic drive located under the turn table inside the microwave. There should be specifications on the old motor that match the new motor. Push the new motor up into the plastic drive unit, matching the "D" shaft of the motor into the plastic drive. Replace two motor screw in correct holes so that the plastic drive is centered in the hole. Plug the motor back in and replace the cover.

Open the microwave tray, set the class cooking tray on the rotating device an done. Real peace of cake. Thank you for the promp delivery. Your future costumer, raul.

I ordered a new one in about 3 days it was here. all I did is put it in. Thanks so much. I have all whirlpool appliances and am happy I have a place to order when I need a part.

Remove two plastic buttons,remove old damaged cover,replace with new one

cleaned out vents, inside of microwave, replaced plate

Plate replacement took only a few days Very fast delivery Thanks

Went on line and saw the Video - very simple to follow - very easy to remove and install the new switch -- went like a breeze!

removed 3 screws from back took cover off pulled out socket pulled off terminal replaced bulb then reverse order back together. all while unplugged.

Replaced tray with a new tray

I determined that one of the 4 micro switches that interface with the door was faulty. Ordered that part and replaced it. Had to remove the cover and front control panel (without removing any connections. Two philips screws hold the limit switch assembly to the bracket. After removing those screws, twist the whole switch assembly clockwise around the mounting frame and now you can remove the defective micro switch and replace it with a new one. This works for any of the 4 switches.

Was sent the wrong part but wanted a pizza so I installed it anyway and now the turntable turns a 6 rpm instead of 3 rpm. I figured that the part I ordered was no longer available and that was the best you could do for a replacement part. Replacement was easy- removed panel from bottom of microwave and filed the sharp edges from the side cutters, remove the one motor screw and motor. swapped the plug over and installed the new part. Replaced bottom panel, plugged in and cooked a pizza.

Our microwave oven stopped working one day when the door was closed. The clock stopped showing, the light didn't come on when the door was opened, and the microwave couldn't be started. It acted as if it lost power. So, we did the usual things such as check the plug and the circuit; these were fine. I then removed the cover (need special bits called "Security Bits" which you can buy from Home Depot for $8.00). After removing the cover, be sure to discharge the capacitor (do a Google search to learn how to do this; fortunately, this microwave has a resistive circuit to ground to discharge the capacitor after about 30 minutes of being unplugged). After I discharged the capacitor, I checked the fuse and it was blown. So, I went to the store to buy a new fuse. When I replaced the fuse, and plugged the unit back into an outlet, the circuit blew as soon as I opened the door. This made me realize the faulty components were the "interlock" switches. These are relays (an electric switch) that cause the microwave to shut off when the door is opened and the inside lamp to illuminate when the door is opened. There are two "primary" switches and a "monitor" switch. I checked both primary switches for continuity (do a google switch for "checking interlock switch"). The one interlock switch was bad, meaning, it wasn't opening when it was suppose to. I ordered a replacement and also replaced the Monitor switch too (not sure why, I guess because it was only $6 to buy). After replacing the bad primary interlock switch, I put it all back together and we're working now!

After opening the case (the most difficult part of the job), tested the fuse (good) next in line on the power lead was the "flame sensor". With my ohmmeter it read open. The schematic noted that it opens at 212 degrees and closes at 32. Put it in the freezer for 15-20 minutes while I ordered a replacement. Upon rechecking, it had reset. Reinstalled it and everything works fine. I did receive the new one and it's on the shelf, just in case.

Ordering was simple, had pictures with descriptions so you have no problem finding the right part. Receive 3rd day after ordering. Motor Replacement was ever easy, remove screws holding bottom plate, unplug failed moter, remove mounting screws, remove failed motor - Install new motor and screws, plug in power cable - replace bottom pan, job done. As a side note, the original moter was 2-watts the replacement motor was 3-watts, more power means better motor, and this motor runs very quiet. Totally satisified.