JVM1870WFC02 General Electric Microwave - Instructions

unplugged power
removed main black cover.
located part WB24X10047 and replaced

With this model, you must remove the outer covering. Don't try to access the display unit from the front like I've seen in some other GE microwave videos. After removing the outer covering, the switches are easy to replace. They are very visible and easy to get to without taking any other parts off. You will see the door switches just behind the display board. Remove the switch and then remove the connecting wires to ensure you don't inadvertently brake a wire. You will need a tamper resistant star bit to remove 3 or 4 screws from the back panel. All other screws are philips head. I went ahead and replaced both switches (yes...there are two of them) and works like a charm. I saved an $800 microwave for less than $60 and know what to do if it happens again. Appears to be a common problem on this model. Thanks for others making a post...It saved me time and money reading others remarks. Good luck!

remov cover to check voltage and found problem at the interlock switch ohm the switch and found it was open replace both switches it work fine now

Remove the 8 screws in the bottom pan covering the bottom, unpluged the lights and motor plug-ins, slid or pulled the pan forward or to me and removed pan. prized the triange piece which fit into the glass tray to turn it to remove it. removed the two screws which held the motor in place. presto, got the model # off the inside panel and ordered the part on the compiiter, \. arrived in 5 days.
P.S. cleaned everything while I had it apart, toke longer than chancing the part.

ordered part from partselect received in about 3-4 days removed 6 ea screws from lower panel , removed 1 ea screw holding motor in place, pulled wire receptacle loose from motor, threw old motor in trash, put new motor up into plastic tray rotating device turned motor to secure on one side and installed screw to hold motor reinstalled wire plug and panel ops ckd good about 15 minutes to do could have done it quicker but my eyes ain't what they use to be Very easy fix when you get the right part and I got it on the first order with partselect ......Thank You Very Much

Disconnect power to microwave. Remove plastic rotor attached to motor shaft. I had to pry up from underneath it with a screwdriver to break it loose. Cover surface below microwave as bottom cover screws are small and easily lost. Remove three front and two rear screws from bottom cover and it will swing down. Locate the drive motor on the cover, disconnect the power leads, remove one set screw and rotate the old motor off the cover. Reverse instructions to re-install new motor. Swing bottom cover back up and re-install the five small screws. I had a little trouble lining up the screw holes and it helped to use a finishing nail to align the holes in the cover with those in the microwave frame. Reinstall plastic rotor on motor shaft, reconnect power to microwave and test the turntable.

Kept the microwave in place( it is above the stove) 1 unplug the microwave 2unscrew the cover plate on the bottom3unplug connections,light and drive motor.4 unscrew drive motor replace with new drive motor,reverse the remaining process. Part took about 3-4 days to deliver,plan accordingly.

First I had to accept the fact that the unit was designed to keep non-professional people from doing any repairs. The switch was installed in such a manner that I had to break the mounting to remove the switch, then drill a hole in the mounting to secure the new switch in place.

Removed screws from bottom of microwave. Had to invite my neighbor over to remove one of the screws... he used his impact drill.

Found out that the motor was working fine. It was the brown piece that the glass cooking tray sits on that was broken.

I had removed the glass tray and tried to pull out the brown piece...but, it wouldn't come out and so I assumed that it was intact and thought that the motor wasn't working.

It's great that it's so easy to return parts to PartSelect.

Reviewed the current postings surrounding the problem i was experiencing on your website. Located the 5 phillips head screws on the bottom panel. Removed them letting panel hinge down, removed the motor connector and checked for 21V AC with Volt Meter confirming the motor was not operable. Ordered replacement motor which arrived 3 days later during the holidays. Repeated the panel removal then removed the moter retaining screw and replaced with the received part a perfect matching. All in both panel removals for diagnostics and replacement of the motor took about 20 minutes.

The Halogen Light Bulbs for lighting the area below the microwave seemed to be burned out. I order new bulbs but by the time they arrived the old bulbs appeared to be working again. Not sure why this happened but I have new bulbs if they become burned out for good at some point.

Removed one screw, installed new lense in lense frame, rescrewed. Done.

Removed the five screws that allowed the bottom panel of the microwave to drop down at an angle, still attached at the rear. Took the old motor out by removing the two screws holding it and replaced it with the new motor. Reversed to process to install the new motor. Had to take off the plastic piece inside the microwave that holds the glass plate that turns and then replace it after I got the new motor installed.

First I unpluged the power cord. Then I removed five screws on the bottom panel which will swing down to reveal the turntable motor. I removed the electrical plug from the motor and the two screws that hold the motor in place. Put the new motor in place and align the flat side of the motor shaft with the hole in the bottom of the turntable. Fasten the two screws that hold the motor back in place and reconnect the power plug to the motor. Swing the bottom panel back in place and secure with the five screws. Plug the power cord back in and reset the clock and you are ready to use the microwave.

This was a very simple do-it-yourself repair and information on the partselect website was very helpful. The order and shipping process was simple and fast. Anyone who knows which end of a screwdriver to use should be able to do this repair.

Removed filter, removed five (5) screws, lowered lower pan, disconected feed wire, removed screw holding the moter, twisted old moter out. Twisted new moter in, replased screw, conected feed wire, closed pan, replased five (5) screws, replaced filter. Tested microwave with glass of water in it.

All went well.

From part order to finish was less then five (5) days.

The price was about $50.00. The people that sold it to me sugested I buy a new one because it would cost as much to have a service call and part as it would be to replace the microwave.
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