JVM1428BHC02 General Electric Microwave - Instructions
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- Customer:
- John from Muskego, WI
- Parts Used:
- WB26X10038
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Cooking tray drive motor did not work.
Unpugged microwave. Removed the screws on the bottom cover of the micorwave. Unpugged drive motor and removed two screws from drive motor. Installed new motor and replaced the bottom cover, plugged in microwave . . . presto!
Installation was just as easy as numerous other customers indicated. Also, your service was as great as many other customers indicted . . . part was recieved in 2 business days. Thank you for great service and website.
Installation was just as easy as numerous other customers indicated. Also, your service was as great as many other customers indicted . . . part was recieved in 2 business days. Thank you for great service and website.
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- Customer:
- Brenda from St. Peters, MO
- Parts Used:
- WB15X10022
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Cracked Door Handle
Removed Old Handle with minor difficulty, two screws came out easy other two had to drill out back plate to get to other two screws, after that, repair went fine.Took about an hour total time for repair, and sure saved alot of money!!
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- Customer:
- Bruce from Cleveland, OH
- Parts Used:
- WB36X10003
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
under microwave (above stove) light
The replacement of the light no problem, the reason the light broke; problem. The original was glued in (for transport i think) and simply trying to unscrew it out (in a very tight slot) it broke; be careful or you’ll be buying a new $20 bulb (with shipping and handling).
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- Customer:
- lawrence from huntersville, NC
- Parts Used:
- WB08X10016
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
Bulb was stuck in the lamp
First I removed the screws that were underneath the microwave. Once I did that I disconnected the wires to the bulbs and removed the screws that were attached to the holder lamp. replaced the parts and reversed the process. It went really smooth.
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- Customer:
- Cody from Omaha, NE
- Parts Used:
- WB26X10038
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Turn table stoped functioning
Troubleshooting process:
Using a screw driver I opened the bottom of the unit using a Philips screwdriver and unhooked the drive motor electrical connector. Using a multimeter I checked to ensure power to the motor. This confirmed that the motor is bad and must be replaced.
Repair process:
After receiving new motor I removed the old motor and installed the new one using a Philips screwdriver and closed up the bottom cover.
It functioned good as new. Relatively cheap and very easy fix.
Using a screw driver I opened the bottom of the unit using a Philips screwdriver and unhooked the drive motor electrical connector. Using a multimeter I checked to ensure power to the motor. This confirmed that the motor is bad and must be replaced.
Repair process:
After receiving new motor I removed the old motor and installed the new one using a Philips screwdriver and closed up the bottom cover.
It functioned good as new. Relatively cheap and very easy fix.
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- Customer:
- robert from stamford, CT
- Parts Used:
- WB15X10022
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
door handle broke ge nolonger stocked door or handle
took a screw driver and pride off plastic on inside of door. be carfule not to break it. only one of two screws that go into handle were visable. had to drill a hole in metal braket to get at second screw. you can just bend the metal braket back inorder to use drill. bend it back when done. took off handle and replaced it. snapped plastic piece I took off back in place and finished.
ge told me i needed to replace whole door. which they nolonger stock and I could not find a whole door for my model on web. found handlw on this website and did it my self
ge told me i needed to replace whole door. which they nolonger stock and I could not find a whole door for my model on web. found handlw on this website and did it my self
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- Customer:
- John from Fort Smith, AR
- Parts Used:
- WB36X10003
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers, Screw drivers
Bulb burned ot
Un screwed the cover but when i tried to remove the bulb it was broken at the base. I disconnected the power and used neddle nosed pliers to remove the base
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- Customer:
- Nancy from Martinez, GA
- Parts Used:
- WB15X10022
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
handle popped off leaving part of the handle in place
I followed the exact details of one of your customers, removing the inner plate of the door, replacing the screws
that were left inside, into the new handle. I was finished in a few minutes and thank the earlier pioneer for his help.
I am a 75-year old grandmother and the help gave me the courage to try it. Very proud of myself.
that were left inside, into the new handle. I was finished in a few minutes and thank the earlier pioneer for his help.
I am a 75-year old grandmother and the help gave me the courage to try it. Very proud of myself.
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- Customer:
- Chris from Destin, FL
- Parts Used:
- WB36X10071, WB36X10003
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Broken glass and bad bulb
Removed one screw, slid frame out and removed broken glass. replaced bulb. The hard part was slidding the frame back in place and starting the screw. We were very surprised at the fast delivery of the parts, thank you. The sad part, a few days later the glass broke again. We are trying to get to the people at GE to solve our problem. We feel like that will not happen, we just do not have the time to stay on hold on the phone waiting for someone to solve our problem. Will reorder glass.
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- Customer:
- Henry Totten from GROVES, TX
- Parts Used:
- WB24X10047
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Opened door to get food put more food in closed door it wouldnt work
Everything worked on the display light inside worked but when you closed the door and set time it would start counting down but not heating nor would the turntable turn. Started reading troubleshooting chart and first thing I did was removed the cover and checked door switches and found primary door switch wasn't working so I ordered a new one installed it and it worked. Anyone doing this has to be very careful because of the stored energy in the capacitor is strong enough to kill.
My micro is only 2 years old so I was hoping it wasn't anything major.
My micro is only 2 years old so I was hoping it wasn't anything major.
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- Customer:
- Mike from Smyrna, TN
- Parts Used:
- WB07X10525
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Replaced broken grille
I removed the broken grille (no screws needed to be removed because the housing for the screws on the grille were broken).
After removing the broken grille, I then snapped the new grille in place and tightened the two screws.
So easy even a cave man could do it.
After removing the broken grille, I then snapped the new grille in place and tightened the two screws.
So easy even a cave man could do it.
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- Customer:
- Enid from Double Springs, AL
- Parts Used:
- WB06X10139
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Roller guide for microwave turntable broke and could not be used.
Simply ordered a replacement part that was quickly and coveniently mailed to my home.
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- Customer:
- Richard from Austin, TX
- Parts Used:
- WB36X10003
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Inside Bulb went out.
Remove top air grate via 2-screws. Remove metal top panel behind grate that's above bulb via 1-screw. Bulb is exposed and can be un-screwed. DONE
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- Customer:
- patty from SEATTLE, WA
- Parts Used:
- WB49X10129
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
the glass circular tray inside had cracked in half.It was of no use. I reordered another
The tray came within 5 days and I simply took it out of its well-packaged box and slipped it into my microwave. It is working just like new. I can't thank you all for being so punctual and reliable. better than having to buy a brand new microwave.
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- Customer:
- Kathleen from Streamwood, IL
- Parts Used:
- WB08X10016
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers, Screw drivers
Left light socket was damaged beyond repair
Handed the part to my son. He unscrewed 5 screws in the base of the microwave, it dropped down. The light mechanism was clearly in view. With the exception of some corrosion on the old piece, it was simple to remove and replace, put back together, screw back up and all worked fine.
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