JEM31WYC002 General Electric Microwave - Instructions

With this model, you must remove the outer covering. Don't try to access the display unit from the front like I've seen in some other GE microwave videos. After removing the outer covering, the switches are easy to replace. They are very visible and easy to get to without taking any other parts off. You will see the door switches just behind the display board. Remove the switch and then remove the connecting wires to ensure you don't inadvertently brake a wire. You will need a tamper resistant star bit to remove 3 or 4 screws from the back panel. All other screws are philips head. I went ahead and replaced both switches (yes...there are two of them) and works like a charm. I saved an $800 microwave for less than $60 and know what to do if it happens again. Appears to be a common problem on this model. Thanks for others making a post...It saved me time and money reading others remarks. Good luck!

remov cover to check voltage and found problem at the interlock switch ohm the switch and found it was open replace both switches it work fine now

First I had to accept the fact that the unit was designed to keep non-professional people from doing any repairs. The switch was installed in such a manner that I had to break the mounting to remove the switch, then drill a hole in the mounting to secure the new switch in place.

Installing a glass tray is no big deal, but finding it and at a price that didn't make me choke was a trick! I did that with you guys and I really appreciate it! Customer Service was amazing as well. The first shipment took quite a hit and the tray was broken. My response from you about my problem was quick.....and on a Saturday. I had another tray by Tuesday! Thanks!

I ordered a glass microwave cooking tray to replace one that shattered over the Christmas holidays. Tray was sent out in a few days, but received in broken condition. After notifying PartSelect, another tray was sent out immediately. Everything went well and the folks at PartSelect were supportive and resonsive.

There is no repair story to share, I simply replaced the tray. However, I was very impressed with the speed that the tray arrived. I placed the order in the afternoon and the next day it was at my door waiting. This was the fastest delivery that I have ever experienced - at no extra charge. Also, the price of the tray was about $30 cheaper than ordering from Sears.

Thank you. Your service was fast and very easy. The cooking tray arrived in two days. Spouse now knows that if he chips the tray again ($70.), Thank you for your prompt and accurate service.

I pulled out the unit and found 2 interlock switches that are depressed when the door closes. After cycling the door open/closed I found that one of the switches occasionally would stay depressed. The repair was easy (after I took off the panels so I could get to the switch) I simply removed 2 screws that attached the interlock switch assemblies to the main unit. Then I popped out the defective switch and popped in the new one. This did indeed fix my problem.

Took off cover , unpluged switches , took off switch assy, off/on test hooped and howlered for about 5 mins .Then laughed about other sites said could get those switches. Just wanted to say I LOVE Partselect. Super fast del , great price. JUST AWSOME!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Removed cover, diagnosed problem, ordered part from Parts Select, received part in 2 days, replaced part, tested and replaced oven into built in space.