JEM31WYC001 General Electric Microwave - Instructions

Unscrewed the control panel (2 screws), lift up and let hang, with a plan screwdriver open bracket holding the switch, unplug 2 wires, replace with new switch, plug in the 2 wires, push switch back into bracket. Then slide on the control panel, put the 2 screws back. Easy fix.

Part just snapped into place and wires were reattached.

unplugged power
removed main black cover.
located part WB24X10047 and replaced

With this model, you must remove the outer covering. Don't try to access the display unit from the front like I've seen in some other GE microwave videos. After removing the outer covering, the switches are easy to replace. They are very visible and easy to get to without taking any other parts off. You will see the door switches just behind the display board. Remove the switch and then remove the connecting wires to ensure you don't inadvertently brake a wire. You will need a tamper resistant star bit to remove 3 or 4 screws from the back panel. All other screws are philips head. I went ahead and replaced both switches (yes...there are two of them) and works like a charm. I saved an $800 microwave for less than $60 and know what to do if it happens again. Appears to be a common problem on this model. Thanks for others making a post...It saved me time and money reading others remarks. Good luck!

remov cover to check voltage and found problem at the interlock switch ohm the switch and found it was open replace both switches it work fine now

remove cover, unplug secondary door switch (top switch)
remove switch from holder, install new switch, plug in wires, replace cover, very easy. door switches are a common problem
with microwave ovens.

remove cover-unplug wires from secondary switch-remove switch-snap in new switch-plug in wires-replace cover-works great. very easy to do.

Installing a glass tray is no big deal, but finding it and at a price that didn't make me choke was a trick! I did that with you guys and I really appreciate it! Customer Service was amazing as well. The first shipment took quite a hit and the tray was broken. My response from you about my problem was quick.....and on a Saturday. I had another tray by Tuesday! Thanks!

There is no repair story to share, I simply replaced the tray. However, I was very impressed with the speed that the tray arrived. I placed the order in the afternoon and the next day it was at my door waiting. This was the fastest delivery that I have ever experienced - at no extra charge. Also, the price of the tray was about $30 cheaper than ordering from Sears.

I ordered a glass microwave cooking tray to replace one that shattered over the Christmas holidays. Tray was sent out in a few days, but received in broken condition. After notifying PartSelect, another tray was sent out immediately. Everything went well and the folks at PartSelect were supportive and resonsive.

Thank you. Your service was fast and very easy. The cooking tray arrived in two days. Spouse now knows that if he chips the tray again ($70.), Thank you for your prompt and accurate service.

removed access panal, found soft switch as discribed on your web site. removed and replaced.

Removed the microwave with the buit in housing from the cabinet. Removed microwave from built in housing. Removed outer cabinet giving access to remove control panel and smart board where switches are located. Removed control panel to get to smartboard. Removed smart board after disconnecting a few wires to allow easy removal. Individually removed and then tested each switch using multimeter. Found seondary Door Switch (bottom of smart board) operation to be intermittent (switch trip button extremely loose and rattle inside this particular switch) Ordered replacement part which came very quickly on standard shipping order. Put new switch on smart board and remounted, reinstalled control panel and reconnected various wire connectors previously disconnected. Then plugged in oven and tested for opertation - didn't work at all! But, after bleeding off capacior charge by removing connectors and discharging capacitor to ground, then reassembling control board and smart board into oven, then trying agian, it has worked perfectly ever since. Do not understand why capacitor disconnect/discharge was required but suspect this reset the control electronics. Easy fix and hope to get another 12 years out of this appliance which is used multiple times every day. Also have two other identical micorwave ovens, one is 20 years old, but these get used relatively infrequently.

I pulled out the unit and found 2 interlock switches that are depressed when the door closes. After cycling the door open/closed I found that one of the switches occasionally would stay depressed. The repair was easy (after I took off the panels so I could get to the switch) I simply removed 2 screws that attached the interlock switch assemblies to the main unit. Then I popped out the defective switch and popped in the new one. This did indeed fix my problem.

Opened the microwave oven door, unscrewed two screws which held the control panel on, then I removed two of the door switches (each had two screws), and then used the continuity tester to see which one was not operating. It turned out to be the secondary door switch, replaced it and to my amazement, the microwave worked. I have never repaired an appliance before but I didn't want to replace our over-the-stove built in microwave. It was the best day ever when it was working again! The hardest part was getting myself to try the repair.