JVM1870SFC01 General Electric Microwave - Instructions

Told by appliance repair service that parts were very expensive and service call started at $80 minimum. Finding replacement motor on your site was very easy. Instructions on repair were very complete and included pictures of the motor itself which had same capacity as replacement motor. Before ordering part from PartSelect I followed the online instruction for repair/replacement of the Microwave table motor and it was exactly as described. Removed filters and 10 screws with a single Phillips head screw driver. Motor looked the same as picture and ordered it. Part arrived in 24 hours and it took 4 minutes to replace the motor from start to finish. Total costs including shipping was approx 40 dollars. Great service and great site. This is my second repair using PartSelect.

As others have desribed - remove 5 screws from the bottom cover. Lower cover and replace turntable motor with 2 screws.

The Halogen Light Bulbs for lighting the area below the microwave seemed to be burned out. I order new bulbs but by the time they arrived the old bulbs appeared to be working again. Not sure why this happened but I have new bulbs if they become burned out for good at some point.

Reviewed the current postings surrounding the problem i was experiencing on your website. Located the 5 phillips head screws on the bottom panel. Removed them letting panel hinge down, removed the motor connector and checked for 21V AC with Volt Meter confirming the motor was not operable. Ordered replacement motor which arrived 3 days later during the holidays. Repeated the panel removal then removed the moter retaining screw and replaced with the received part a perfect matching. All in both panel removals for diagnostics and replacement of the motor took about 20 minutes.

Removed screws from bottom of microwave. Had to invite my neighbor over to remove one of the screws... he used his impact drill.

Found out that the motor was working fine. It was the brown piece that the glass cooking tray sits on that was broken.

I had removed the glass tray and tried to pull out the brown piece...but, it wouldn't come out and so I assumed that it was intact and thought that the motor wasn't working.

It's great that it's so easy to return parts to PartSelect.

Part arrived sooner than expected---great service!!!!Simply drop down the light/grill panel under the unit--it's hinged in the rear. Unplug and unscrew the motor --replace in reverse order. Done PS -Local GE sales and repair could not get this motor. Said GE no longer provided , too old---6 years

I removed the 7 screws on the cover for it to drop down. Then disconnected the 2 plugs from the motor and removed 2 screws that was holding the motor in place. Connected the new motor to the plugs, screwed back in place, and then screwed the cover up. Total time: approximately 15 minutes. I suggest you put a towel on top of the stove for protection. Easy to do. Thank you.

Used a phillips head screw driver and loosened the lens frame under the microwave. Removed the broken lens and replaced it with the lens ordered. Put the lens frame back in place and secured it with the phillips head screw.

The ground shipping took less than three days. When I got home from work the part was at home. While I was having dinner I told my 17 year son to get a phillip screw driver. He unplugged the power from the wall. He removed five screw from the bottom of microwave. He then removed one screw from the drive motor, disconnected motor plug, reconnected the plug to the new motor, placed back one screw on the motor and screwed back the five screws. Tested the microwave and the tray was turning successfully. It took my son less than five minutes. Real easy and highly recommended.

Ridiculously easy, unscrew, and change bulbs. Having the correct bulbs made all the difference, I did not have to waste time looking for the correct one.

Ditto everything else that has been written! I removed the old motor (two screws) after removing the lower screen and the filters (maybe 6 screws), then replaced it with the new motor. End of story. Everything else worked wonderfully. I can't even hear my microwave anymore! I am a woman and I completed this project - no problem - however, I dd get the hint to do this from a paid serviceman I had in my house for an ice machine repair on my Kenmore refrigerator, Kudos to him for suggesting that I could do it on my own. I did and I did so only because I was able to find the part on PartSelect.com. WooHoo! Now, can anyone suggest a fix for two of the burners on my gas stove?!!! The saga continues...

ordered a new motor. Part arrived very quickly. Removed 5 screws from bottom panel the one screw for the motor. replaced the motor and put it back together

Removed screws,took down insides of micro dropped down on hinge, there was the little motor and it was one screw to remove, put new motor in and that was it. Simple as it said on web site.
I know we saved a fortune by doing this simple repair. Everyone here has GE so I am spreading the word on this.
Service was super, received part next day! Thank you!

The tray motor did not work, and I replaced it. The part was easy to identify in the partselect online catalog thanks to detailed photos. It was easy.

First I removed the two screws that hold the element in place. I then pulled the element out about 3 inches and disconnected the two wires.
I then reconnected the 2 wires to the new motor and tightened it back into place. I turned the microwave over and tested fine.
The only problem was that I couldn't find the motor I needed in the same rpm. But all turned out great.
Good company and very fast delivery.