JVM1870BFC04 General Electric Microwave - Instructions

ha to remove the bottom ,to get at the internal screws that held the drive motor. after disconnecting the power to the moter, i removed the two screws that held it in place. i installed thre new motor , reconnected the wire plug to motor . replaced the outer screws, and the project was done.

The Glass cooking tray was very noisy. This was verified by turning off the tray rotation.

1. Removed the two metal filters.
2. Removed the screws holding the bottom cover of the microwave. 6 or 7 I believe.
3. Removed the two screws holding the drive motor in place.
4. Started the microwave with the motor hanging down to to verify it was defective. I could hear the motor rotating and making noise.
5. Replaced the motor, bottom cover, & filters in reverse order.
6. Tested, Works fine!

unplugged power
removed main black cover.
located part WB24X10047 and replaced

Unplugged microwave from the wall. Removed the screws on the bottom of the oven. Detached the light, removed the bottom panel. Unscrewed one more screw on the turn table motor and twisted to remove. Plugged in the new one and reattached the Electrical wires and bottom panel. Piece of cake. Just don't forget to reconnect the lights!

With this model, you must remove the outer covering. Don't try to access the display unit from the front like I've seen in some other GE microwave videos. After removing the outer covering, the switches are easy to replace. They are very visible and easy to get to without taking any other parts off. You will see the door switches just behind the display board. Remove the switch and then remove the connecting wires to ensure you don't inadvertently brake a wire. You will need a tamper resistant star bit to remove 3 or 4 screws from the back panel. All other screws are philips head. I went ahead and replaced both switches (yes...there are two of them) and works like a charm. I saved an $800 microwave for less than $60 and know what to do if it happens again. Appears to be a common problem on this model. Thanks for others making a post...It saved me time and money reading others remarks. Good luck!

Reviewed the current postings surrounding the problem i was experiencing on your website. Located the 5 phillips head screws on the bottom panel. Removed them letting panel hinge down, removed the motor connector and checked for 21V AC with Volt Meter confirming the motor was not operable. Ordered replacement motor which arrived 3 days later during the holidays. Repeated the panel removal then removed the moter retaining screw and replaced with the received part a perfect matching. All in both panel removals for diagnostics and replacement of the motor took about 20 minutes.

Removed screws from bottom of microwave. Had to invite my neighbor over to remove one of the screws... he used his impact drill.

Found out that the motor was working fine. It was the brown piece that the glass cooking tray sits on that was broken.

I had removed the glass tray and tried to pull out the brown piece...but, it wouldn't come out and so I assumed that it was intact and thought that the motor wasn't working.

It's great that it's so easy to return parts to PartSelect.

The Halogen Light Bulbs for lighting the area below the microwave seemed to be burned out. I order new bulbs but by the time they arrived the old bulbs appeared to be working again. Not sure why this happened but I have new bulbs if they become burned out for good at some point.

The repair was extremely easy. Remove seven screws in the bottom trim, slip the electrical connector off and remove the two screws holding the motor. Slide the new motor into position, replace the connector and screws.

First I removed the 6 screws that hold the bottom of the microwave . I was able to see and get to the cooking tray drive motor. I removed the 2 screws and took out the motor. I replaced the motor and replaced all the screws. Started the microwave and it worked , no problem.

7 screws, lowered the bottom and replaced the motor with two more screws. It was fairly easy and I'm pretty proud of myself.

The installers grouted in my above the top microwave so the bottom didn't hinge down as easily as it should have. But it worked.

Told by appliance repair service that parts were very expensive and service call started at $80 minimum. Finding replacement motor on your site was very easy. Instructions on repair were very complete and included pictures of the motor itself which had same capacity as replacement motor. Before ordering part from PartSelect I followed the online instruction for repair/replacement of the Microwave table motor and it was exactly as described. Removed filters and 10 screws with a single Phillips head screw driver. Motor looked the same as picture and ordered it. Part arrived in 24 hours and it took 4 minutes to replace the motor from start to finish. Total costs including shipping was approx 40 dollars. Great service and great site. This is my second repair using PartSelect.

Repair was simple. Remove screws on bottom panel of microwave, let cover hang on hinges. Remove two screws from drive motor, remove old motor, insert new motor, replace two screws, then reattach bottom panel. Done!

Quiet has returned to my microwave:-)

I also discovered that the (night light) bulbs are much easier to replace when the bottom panel is lowered.

The delivery was lightening fast...which I didn't expect. Great service.

First I shut the circuit breaker off for the microwave.
I then removed the six screws on the full undermount. The motor was visible; it was simple to unscrew the 2 screws on the motor; pulled it away from the wire/plug and disconnected it.

It was just as simple to plug the new motor in, then screw the unit it place with the 2 screws.
That was it...just replaced the undermount and turned the cicuit breaker back on.

And to think GE said to buy a new one!

I thought this would be a major project but tured out to be very simple - 7 screws, 10 minutes and done.