JVM1428WHC02 General Electric Microwave - Instructions
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- Customer:
- Bruce from Cleveland, OH
- Parts Used:
- WB36X10003
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
under microwave (above stove) light
The replacement of the light no problem, the reason the light broke; problem. The original was glued in (for transport i think) and simply trying to unscrew it out (in a very tight slot) it broke; be careful or you’ll be buying a new $20 bulb (with shipping and handling).
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- Customer:
- Cody from Omaha, NE
- Parts Used:
- WB26X10038
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Turn table stoped functioning
Troubleshooting process:
Using a screw driver I opened the bottom of the unit using a Philips screwdriver and unhooked the drive motor electrical connector. Using a multimeter I checked to ensure power to the motor. This confirmed that the motor is bad and must be replaced.
Repair process:
After receiving new motor I removed the old motor and installed the new one using a Philips screwdriver and closed up the bottom cover.
It functioned good as new. Relatively cheap and very easy fix.
Using a screw driver I opened the bottom of the unit using a Philips screwdriver and unhooked the drive motor electrical connector. Using a multimeter I checked to ensure power to the motor. This confirmed that the motor is bad and must be replaced.
Repair process:
After receiving new motor I removed the old motor and installed the new one using a Philips screwdriver and closed up the bottom cover.
It functioned good as new. Relatively cheap and very easy fix.
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- Customer:
- Steve from Sarasota, FL
- Parts Used:
- WB15X10023
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Broken handle on a microwave door
Open the door. Pry out the plastic cover shield to expose the bottom screw. Remove the screws and the remains of the broken handle. Install the new handle. Reinstall the cover.
Piece of cake!
Piece of cake!
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- Customer:
- John from Fort Smith, AR
- Parts Used:
- WB36X10003
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers, Screw drivers
Bulb burned ot
Un screwed the cover but when i tried to remove the bulb it was broken at the base. I disconnected the power and used neddle nosed pliers to remove the base
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- Customer:
- Dana from Spanaway, WA
- Parts Used:
- WB15X10023
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Door handle broke
Followed instructions listed here that I needed to separate the inside facing on the door with a butter knife so that I could see the two screws that held the handle in place. Easy off, easy on. And I am NOT a very good handy man.
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- Customer:
- PHIL from HICKSVILLE, NY
- Parts Used:
- WB15X10023
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Replacement of Door Handle
Gently remove the interior trim with a putty knife. Remove the two screws holding the old handle in place. Replace the new door handle. Screw the new handle in place. Align the trim and snap it back in place. Confirm the door handle is secure. I applied a little Gorilla Glue to the new handle for added strength before screwing it on.
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- Customer:
- Chris from Destin, FL
- Parts Used:
- WB36X10071, WB36X10003
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Broken glass and bad bulb
Removed one screw, slid frame out and removed broken glass. replaced bulb. The hard part was slidding the frame back in place and starting the screw. We were very surprised at the fast delivery of the parts, thank you. The sad part, a few days later the glass broke again. We are trying to get to the people at GE to solve our problem. We feel like that will not happen, we just do not have the time to stay on hold on the phone waiting for someone to solve our problem. Will reorder glass.
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- Customer:
- Henry Totten from GROVES, TX
- Parts Used:
- WB24X10047
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Opened door to get food put more food in closed door it wouldnt work
Everything worked on the display light inside worked but when you closed the door and set time it would start counting down but not heating nor would the turntable turn. Started reading troubleshooting chart and first thing I did was removed the cover and checked door switches and found primary door switch wasn't working so I ordered a new one installed it and it worked. Anyone doing this has to be very careful because of the stored energy in the capacitor is strong enough to kill.
My micro is only 2 years old so I was hoping it wasn't anything major.
My micro is only 2 years old so I was hoping it wasn't anything major.
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- Customer:
- Richard from Austin, TX
- Parts Used:
- WB36X10003
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Inside Bulb went out.
Remove top air grate via 2-screws. Remove metal top panel behind grate that's above bulb via 1-screw. Bulb is exposed and can be un-screwed. DONE
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- Customer:
- Enid from Double Springs, AL
- Parts Used:
- WB06X10139
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Roller guide for microwave turntable broke and could not be used.
Simply ordered a replacement part that was quickly and coveniently mailed to my home.
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- Customer:
- Kathleen from Streamwood, IL
- Parts Used:
- WB08X10016
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers, Screw drivers
Left light socket was damaged beyond repair
Handed the part to my son. He unscrewed 5 screws in the base of the microwave, it dropped down. The light mechanism was clearly in view. With the exception of some corrosion on the old piece, it was simple to remove and replace, put back together, screw back up and all worked fine.
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- Customer:
- patty from SEATTLE, WA
- Parts Used:
- WB49X10129
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
the glass circular tray inside had cracked in half.It was of no use. I reordered another
The tray came within 5 days and I simply took it out of its well-packaged box and slipped it into my microwave. It is working just like new. I can't thank you all for being so punctual and reliable. better than having to buy a brand new microwave.
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- Customer:
- Frank from CICERO, IL
- Parts Used:
- WB08X10016
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Bulb broke in socket, socket had deteriorated beyond repair.
Phillips screws on bottom panel allowed me to install new socket and put electric connection back. Secured bottom panel and that was it.
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- Customer:
- Peter from Bessemer, MI
- Parts Used:
- WB24X10047
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
mICROWAVE WOULD NOT HEAT
I REMOVED THE TOP PANEL OF THE MICR0WAVE AND THEN REMOVED ONE SCREW TO REMOVE THE CONTROL PANEL. rEMOVED OLD SWITCH. SNAPPED IN NEW SWITCH AND CONNECTED WIRE. REPLACED CONTROL PANEL AND UPPER PANEL.
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- Customer:
- Brent from Sacramento, CA
- Parts Used:
- WB26X10038
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Glass turntable drive motor failure
Removed bottom cover of microwave, involved removing 7 screws, removed turntable motor, involved disconnecting wire harness plug, and 2 screws, connnected wiring to new motor and reinstalled with original hardware
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