JES1384WDC001 General Electric Microwave - Instructions
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- Customer:
- walter from WILLISTON, ND
- Parts Used:
- WB26X186
- Difficulty Level:
- Very Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
turntable stopped turning around, motor bad
This was an under counter microwave located above the range. There is a cover on the bottom of the unit that contains screens for the fan. This cover is removed by taking out 3 screws located near the front of the unit. Be sure to support the cover when removing the last screw. There is a plug-in wire going to the turn table motor. Unplug it so you can lay the cover on the range top. The motor is removed by taking out two screws and pulling down. It should not take much force as it slides into a plastic drive located under the turn table inside the microwave. There should be specifications on the old motor that match the new motor. Push the new motor up into the plastic drive unit, matching the "D" shaft of the motor into the plastic drive. Replace two motor screw in correct holes so that the plastic drive is centered in the hole. Plug the motor back in and replace the cover.
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- Customer:
- reval from ely, NV
- Parts Used:
- WB27X10743
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
blown fuse
Removed the three screws holding the cover on. then rmoved the two wires from the capacitor. Removed the screw holding the end of the zener diode to the chassis. Removed the diode from the capacitor. installed the new capacitor and replaced the blown fuse then reversed the removal process.
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- Customer:
- joseph from durham, NC
- Parts Used:
- WB26X186
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
turntable wouldn't turn
On the bottom of Microwave I cut the 6 clips holding the cover in place with side cutters. Removed the one screw holding motor in place. Un plugged it. Plugged in new motor, replaced screw. Filed off sharp points of clips. Slid cover tabs into slots, put screw in cover. Replaced parts inside oven, turned it on, it worked.
I did this twice. The first time the plug fell inside the housing and I had to turn the microwave over to fish it out. So when I received new part I left it plugged in. I should make it clear I am talking about the plug to the motor not the one to the microwave. Of course I unplugged that before I even moved the microwave. Thanks to another customer and his repair story because I was dreading the chore of dismantling the entire microwave to get to the turn table motor. He made it so easy. Thank you for having the part and great instructions.
I did this twice. The first time the plug fell inside the housing and I had to turn the microwave over to fish it out. So when I received new part I left it plugged in. I should make it clear I am talking about the plug to the motor not the one to the microwave. Of course I unplugged that before I even moved the microwave. Thanks to another customer and his repair story because I was dreading the chore of dismantling the entire microwave to get to the turn table motor. He made it so easy. Thank you for having the part and great instructions.
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- Customer:
- raul from elmhurst, NY
- Parts Used:
- WB39X82
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Broken Glass Cooking Tray
Open the microwave tray, set the class cooking tray on the rotating device an done. Real peace of cake. Thank you for the promp delivery. Your future costumer, raul.
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- Customer:
- Michael from POTOMAC, MD
- Parts Used:
- WB27X10567
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Power cut off to Microwave - It was run empty
1. Remove trim kit - Philips head screw driver
2. Remove Microwave from the wall - Philips head screw driver
3. Remove outer microwave cover - required tamper proof torx bit drivers
4. Replace Magnetron thermostat. On this model there are 2. in this case it was on top of the unit tied into the wiring harness to the main panel.
5. Reinstall microwave and trim kit
2. Remove Microwave from the wall - Philips head screw driver
3. Remove outer microwave cover - required tamper proof torx bit drivers
4. Replace Magnetron thermostat. On this model there are 2. in this case it was on top of the unit tied into the wiring harness to the main panel.
5. Reinstall microwave and trim kit
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- Customer:
- Kathleen from Buffalo, NY
- Parts Used:
- WB39X82
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
blew up glass plate over heating/burning sugary food
cleaned out vents, inside of microwave, replaced plate
Plate replacement took only a few days Very fast delivery Thanks
Plate replacement took only a few days Very fast delivery Thanks
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- Customer:
- Hilda from marysville, WA
- Parts Used:
- WB39X82
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
I accidently broke my cooking tray.
I ordered a new one in about 3 days it was here. all I did is put it in. Thanks so much. I have all whirlpool appliances and am happy I have a place to order when I need a part.
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- Customer:
- J Theodore from RESTON, VA
- Parts Used:
- WB36X951
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Door switch broke
Went on line and saw the Video - very simple to follow - very easy to remove and install the new switch -- went like a breeze!
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- Customer:
- Michael from LYNN, MA
- Parts Used:
- WB36X951
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
light bulb burn out
removed 3 screws from back took cover off pulled out socket pulled off terminal replaced bulb then reverse order back together. all while unplugged.
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- Customer:
- Jose j from SYLMAR, CA
- Parts Used:
- WB49X10080
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
wave guide cover
Remove two plastic buttons,remove old damaged cover,replace with new one
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- Customer:
- Charles from Orange, TX
- Parts Used:
- WB39X82
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Broken Cooking Tray
Replaced tray with a new tray
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- Customer:
- Alan from Lytle, TX
- Parts Used:
- WB26X186
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
turntable not turning
Was sent the wrong part but wanted a pizza so I installed it anyway and now the turntable turns a 6 rpm instead of 3 rpm. I figured that the part I ordered was no longer available and that was the best you could do for a replacement part. Replacement was easy- removed panel from bottom of microwave and filed the sharp edges from the side cutters, remove the one motor screw and motor. swapped the plug over and installed the new part. Replaced bottom panel, plugged in and cooked a pizza.
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- Customer:
- Charlie from Avon, IN
- Parts Used:
- WB36X951
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
Did not have proper tool
Understand the type of fasteners GE used in the appliance require a BRISTOL type screwdrive.....unfortunatley this tool is not a part of my tool chest.....after running my four letter vocabulary and the use of thin blade screwdrive a a small vise grip plier was able to get the little bugers out.....thank goodness there was only four.
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- Customer:
- Veronika from St George, UT
- Parts Used:
- WB36X951
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Burned out bulb
It took two people because we have built-in unit. The power plug was in cabinet above.First had to remove front frame in cabinet with Phillips screwdriver. Removed microwave from cabinet box (be sure to wear gloves, edges are very sharp). Then unscrew outer shell of microwave - easy process. Easy task to remove bulb/socket piece. We ordered part from Part Select - friendly service and the price is the best. Even with minimal shipping costs, the local prices were more than double. Important, it is a bulb and socket part.
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- Customer:
- Annis from Scottsdale, AZ
- Parts Used:
- WB36X951
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 15 - 30 mins
Replace lamp that lights the interior when the door is opened.
Remove bezel (4 Phillips sheet metal screws). Pull out unit and unplug from wall. Remove three sided steel cover (T15 or T20 safty bit required). Unclip double wire plug from base of lamp. Unclip and pull up on the lamp/bracket - discard. Push down new lamp/bracket, plug in wire socket to base of lamp/bracket. Replace steel cover and 4 'safety headed screws'. Lift unit, replug into wall socket. Insert into wall. Replace bezel and 4 Phillips sheet metal screws. Without the special "safety screw bit", this repair is impossible.
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