JE1360WB01 General Electric Microwave - Instructions

Turned out the issue was easily solved by replacing a single, inexpensive fuse.

First off, UNPLUG THE MICROWAVE.

The fuse is located under the plastic grill at the top of the microwave. It's held on by two screws. Once you've removed the screws and taken off the plastic grill, you go to the right side of the microwave and remove another screw that holds a small metal grill in place. Removing the small metal grill is probably the toughest part of this repair. You kind of have to rock it back and forth a bit to get it to release. Once that's off, you can get to the fuse. I removed the burnt out one with a pair of needle nose pliers. I also put a small piece of cardboard under the fuse when I did this so I didn't accidentally drop it into the innards of the microwave. I did the same thing when I replaced the new fuse. I then plugged the appliance back in and made sure it worked. Once that was confirmed, I replaced both grills.

The old fuse is perfectly good. The new ones arrived within a day.

1. turned off electricity -- unplugged the unit 2. removed 3 screws on top of top vent, removed vent screen then I located the little white cylindrical fuse and popped it out with a table knife. Then I popped in the new fuse. Replaced the vent screen and screws -- plugged in the appliance and it is working again.

This did not fix my problem. I've ordered a new microwave.

First off, UNPLUG THE MICROWAVE.

The fuse is located under the plastic grill at the top of the microwave. It's held on by two screws. Once you've removed the screws and taken off the plastic grill, you go to the right side of the microwave and remove another screw that holds a small metal grill in place. Removing the small metal grill is probably the toughest part of this repair. You kind of have to rock it back and forth a bit to get it to release. Once that's off, you can get to the fuse. I removed the burnt out one with a pair of needle nose pliers. I also put a small piece of cardboard under the fuse when I did this so I didn't accidentally drop it into the innards of the microwave. I did the same thing when I replaced the new fuse. I then plugged the appliance back in and made sure it worked. Once that was confirmed, I replaced both grills.

First and most important - unplug AC power 24 hours before service.

I removed the vent cover above the main door, then I removed the screw which holds the control panel in place, unplugged the main connector on the control panel so I would have enough room to work, removed grounding screw from the DIODE ASSY, pulled connector off the CAPACITOR with pliers, installed new DIODE ASSY.

After installation of DIODE and the control Panel, I plugged in the AC power and allowed the CAPACITOR to charge - this takes about an hour or so, then test. Works perfect!

Went to onlin source, found a couple youtube videos then went to the GE site which had a not-too-easy that find trouble shooting guide. It was extremely helpful as it described a fuse as a fix 80% of the time for touch paid failure. I really didn't believe it would b a fuse, but it was the cheapest fix, $8. I got the fuse and was surprised to fine there are two of them on this model. I took a guess and replaced the top one ( neither fuse was black or burned to indicate a failure but the top one was a bit mor greyish). put it all back together and it works fine.

took off upper grille and touch pad and removed the old line fuse and replaced with a new fuse ...turned on it is working fine...sources of help: UTube and GE manuel

Removed chassis cover, traced power (hot good through fuse), neutral was interrupted though at the flame sensor. Replaced flame sensor. Replaced chassis cover, microwave works.

One small Phillips screwdriver and one fuse puller (I used cord). Unplug unit. Remove the two screws on the vent face plate. Remove the one screw on the panel assembly. Gently let hang. Pull the fuse located on the upper left wall. Replace fuse. Reassemble.

My repair went very well and it saved me from buying a new microwave oven. When the oven first started malfunctioning i thought i would have to spend the money i really didn't have on a new microwave oven. furtunately the probelm was easily diagnosed and easliy repaired. it cost me under ten dollars for the part i needed. the microwave works like brand new.

unplugged power cable / unhooked front vent / unscrew the monitor panel / slide up to dislodge / take the fuse out and put in the new one in / fuse is located right in front of monitor panel once its open might be covered by wirings / you can unpin the cables from the panel to make it easier for you just make sure to put it back properly or you can have somebody hold the panel for you. Installing the fuse is easy waiting for the parts is crazy......

Disassembled the front cover, found slow blow fuses, then replaced with microwave fuses 250V-20Amp. Utilized a few fuses to pin point the problem, Microwave functions all worked except the express feature, made an assumption after using a tester that it was the high voltage capacitor and the diode that attaches. Replaced both, plugged in and tested. Worked! reinstalled the unit. Sucessfull for the past month.

Since I didn't know if it was the current fuse or the flame sensor, I ordered both parts, and, I had to order the tamper proof torx bits needed to remove the microwave cover ($7.45 on Amazon). Once the cover was off the unit, both parts were easily accessible on top of the oven and were replaced in only a couple of minutes.

e.g. First I removed the bottom cover. I then removed the two screws that hold the motor in place. I then pulled the motor out about 3 inches and disconnected the two wires...)
I then put the new motor in with the two screws and hooked the wires back up. I then replaced the bottom cover and put the the turn rack and glass tray back in place. Works great.

Once I unpluged the unit and laid it on its back, I remove four screw and exposed the motor. The motor was mounted with two screws and a push on electrical conecter. I reversed the procedure and it was done.