ZSA1201J2SS General Electric Microwave - Instructions
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- Customer:
- James from Fall Branch, TN
- Parts Used:
- WB27X10928
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
microwave just stopped working
First unplugged the microwave, took top grill off, took control panel off, took wires off and used color coded tape to make sure they went back in right places, took fuse out and replaced it and put every thing back and it all worked fine and to top it off my wife did it all. So it was pretty easy.
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- Customer:
- Stephanie from Kernersville, NC
- Parts Used:
- WB27X10928
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers, Screw drivers
microwave won't heat
bought a fuse but that didn't solve the problem. Guess I need a new microwave
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- Customer:
- Jerry from Laguna Niguel, CA
- Parts Used:
- WB25X10019
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
both bulbs burned out
I used a phillips screwdiver to open the light cover protecting the halogen bulbs (2) both had burned out and needed to be replaced. A bit akward to replace, but within 5 minutes both were removed. I called your part service department to order replacements,(friendly and courteous service I might add!)was told that they would arive in about 3-5 days. 1.5 days later they were on my doorstep...They were promptly plugged into my GE underhood mounted microwave, now I am back in service! You've won me over and I will tell all my friends about you. Thanks again!
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- Customer:
- diana from lincoln, CA
- Parts Used:
- WB25X10019
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
both lights burned out, used for 8 years or more
My daughter hand installed bulbs without a problem, took a minute and used a phillips to reinstall the cover. I shopped on-line because I wasted two hours between Lowe's and Home Depot trying to get the right bulb. I did think your postage was crazy high, otherwise glad to get the right bulbs to solve the problem.
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- Customer:
- Jean from Princeton, NJ
- Parts Used:
- WB25X10019
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Interior lightbulb needed to be replaced
I could not for the life of me figure out how to get into the light housing so I could replace the bulb, nor did I have any idea which bulb to buy. The manual for this model descibes how to replace the underside lighting but they seem to have left out instructions about the interior. I watched the short "how-to" video on this site, bought the bulb that was described and replaced the bulb in five minutes without any issues.
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- Customer:
- Janet from Fairview, TX
- Parts Used:
- WB02X35607
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Dirty charcoal filter
Open vent, removed old filter, inserted new filter.
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- Customer:
- Sam from Chandler, AZ
- Parts Used:
- WB24X10047
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Screw drivers
When trying to run, intermittently, the light would come on but the tray wouldn't rotate or cook. When the door was open, the tray would intermittently rotate.
I pulled out the unit and found 2 interlock switches that are depressed when the door closes. After cycling the door open/closed I found that one of the switches occasionally would stay depressed. The repair was easy (after I took off the panels so I could get to the switch) I simply removed 2 screws that attached the interlock switch assemblies to the main unit. Then I popped out the defective switch and popped in the new one. This did indeed fix my problem.
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- Customer:
- Kim from Poway, CA
- Parts Used:
- WB25X10019
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
light bulbs burned out
Used screwdriver, removed cover, took out old bulbs and replaced with new ones. Couldn't get any easier.
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- Customer:
- Mohammad from Piscataway, NJ
- Parts Used:
- WB27X10928
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Powered Off completely
After reading reviews that there was no power what so ever and a fuse replacement will solve the problem, I tried it. Replacing the fuse is very easy (and I am not handy at all). All you have to do is remove the microwave cover from the top by removing two screws, slide the cover to the left and pulling the cover off. Then remove the grill in front of you, by removing one or two screws. The fuse is in front of you, use pliers and be firm but gentle. Replacing the fuse is easy but it did not solve my problem.
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- Customer:
- Douglas from Chelsea, AL
- Parts Used:
- WB06X10359
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Our Microwave was missing the grease filters
Ordering was easy and instillation even easier
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- Customer:
- Michael from East China Township, MI
- Parts Used:
- WB27X10928
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
All power to the microwave went out.
PartSelect had helpful repair instructions on-line which made the repair easier and faster. Unfortunately, there were other problems with the oven that immediately blew the new fuse I had just installed. It was then determined that additional repair would most likely cost almost as much as a new microwave.
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- Customer:
- Margaret from Reno, NV
- Parts Used:
- WB25X10019
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- Less than 15 mins
Light bulbs had burned out.
I myself had difficulties replacing bulbs, as I have no feelings in my fingers, so I asked my son while holding the bulb in the bubble wrap, He had no problems what so ever.
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- Customer:
- Ursula from Centennial, CO
- Parts Used:
- WB49X10176
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Broken Glass plate.
No installation was required...I simply placed the glass plate replacement inside of my microwave oven.
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- Customer:
- Arthur from Boynton Beach, FL
- Parts Used:
- WB25X10019
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Burned out bulbs
One screw out - drop panel - remove and replace bulbs!!
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- Customer:
- Lucrecia from Bothell, WA
- Parts Used:
- WB49X10176
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
broken glass tray
Replaced the tray.
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