JNM1731DMCC01 General Electric Microwave - Instructions
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- Customer:
- Jim from Albuquerque, NM
- Parts Used:
- WB24X829
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Power worked but would not cook
Took the front panel off, played with the switch while it was plugged in to verify the switch was bad. I actually was able to tweak the switch just right to keep the microwave working while the part was being delivered. When it came it was just removing two small screws and replacing. Very easy.
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- Customer:
- David from Lafayette, CO
- Parts Used:
- WB2X9883
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Grill for exhaust was broken.
Ordered a replacement grill, replaced the optional charcoal filter at the same time. Took just a little effort to get the alignment tabs in place--required just a little more elbow grease than you'd think, then replaced the two screws.
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- Customer:
- William from LAKE ELSINORE, CA
- Parts Used:
- WB27X10597
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
Microwave wasn't heating up foods
Per instructions on part select.com website. But needs further repair because still doesn't heat food and pad is partially disabled.
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- Customer:
- Chris from Destin, FL
- Parts Used:
- WB36X10071, WB36X10003
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Broken glass and bad bulb
Removed one screw, slid frame out and removed broken glass. replaced bulb. The hard part was slidding the frame back in place and starting the screw. We were very surprised at the fast delivery of the parts, thank you. The sad part, a few days later the glass broke again. We are trying to get to the people at GE to solve our problem. We feel like that will not happen, we just do not have the time to stay on hold on the phone waiting for someone to solve our problem. Will reorder glass.
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- Customer:
- Mark from Hanover Park, IL
- Parts Used:
- WB24X829
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Microwave appeared to work. Fan worked, timer worked plate rotated. It just didn't heat the food!
I purchased the fuse and 3 door switches from PartSelect. Replaced the fuse first but that did not solve the problem. Then I replaced the 3 door switches and problem solved!! So fuse only cost $5.00 so glad I have a new fuse in there as well. To see how to replace door switches see videos on utube!!
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- Customer:
- selwyn from inglewood, CA
- Parts Used:
- WB39X10003
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Glass Carousel Cooking Tray Broke
I replaced old tray with new. Received replacement part in two days. I was surprised at the quick response time. The part ordered was right the first time.
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- Customer:
- Richard from Austin, TX
- Parts Used:
- WB36X10003
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Inside Bulb went out.
Remove top air grate via 2-screws. Remove metal top panel behind grate that's above bulb via 1-screw. Bulb is exposed and can be un-screwed. DONE
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- Customer:
- Eugene from Lakeland, FL
- Parts Used:
- WB39X10003
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Dropped and broke glass carousel tray
Put it in place. Ordered replacement over internet on Wednesday and part arrived Friday. Very fast service!
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- Customer:
- JACK from ETOWAH, NC
- Parts Used:
- WB06X10144
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Turntable quit turning.
Disconnected power cord from receptacle. Removed 5 screws in bottom panel and allowed it to swing downward on rear hinged edge. Disconnnected power wires to motor. Removed screw to detach motor. Inserted coupler through hole beneath center of turntable. Inserted motor shaft into coupler and re-attached motor. Connected power wires to motor and then closed the bottom panel and re-inserted the 5 screws.
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- Customer:
- Kathleen from Streamwood, IL
- Parts Used:
- WB08X10016
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers, Screw drivers
Left light socket was damaged beyond repair
Handed the part to my son. He unscrewed 5 screws in the base of the microwave, it dropped down. The light mechanism was clearly in view. With the exception of some corrosion on the old piece, it was simple to remove and replace, put back together, screw back up and all worked fine.
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- Customer:
- Frank from CICERO, IL
- Parts Used:
- WB08X10016
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Bulb broke in socket, socket had deteriorated beyond repair.
Phillips screws on bottom panel allowed me to install new socket and put electric connection back. Secured bottom panel and that was it.
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- Customer:
- Susan from Marco Island, FL
- Parts Used:
- WB39X10003
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Glass carousel cooking tray shattered
It took less then 10 minutes to order. Received new part with 3 days
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- Customer:
- Brent from Sacramento, CA
- Parts Used:
- WB26X10038
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Glass turntable drive motor failure
Removed bottom cover of microwave, involved removing 7 screws, removed turntable motor, involved disconnecting wire harness plug, and 2 screws, connnected wiring to new motor and reinstalled with original hardware
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- Customer:
- Lois from El Segundo, CA
- Parts Used:
- WB24X829
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Microwave would turn on when door opened
Unscrewed numerous screws holding the "body/shell" to the microwave. Removed body. I then unplugged top door switch, replaced it with new one, and "tested" the new one. I fixed our $400 convection micro with an $18 switch. NICE!
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- Customer:
- Paul from Mableton, GA
- Parts Used:
- WB26X10038
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
noise eminating from carousel
I removed 4 screw from the under carriage of the microwave then, removed the 2 screws from the motor, replaced the motor and replaced the screws. It was so easy it took only 4 minutes to perform, better than replacing the whole unit (microwave) and less expensive too. i only wish it was made in the US, I wouldn't mind to spend a little more.
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