JES934WY01 General Electric Microwave - Instructions
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- Customer:
- Barbara from Falls City, NE
- Parts Used:
- WB39X10003
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Broken glass cooking tray
Cannot believe how fast I received the tray. It was shipped from Lenexa warehouse, which is just 100 miles south of us so I received it in like nextday. Popped it in Microwave and was good as new. Will definitely order from parts select again. Thank you.
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- Customer:
- Jan from North Las Vegas, NV
- Parts Used:
- WB39X10003
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
I dropped the glass tray
My husband wanted to use super glue to put it back together. I totally disagreed - googled the problem - order the replacement tray. It works great!!!
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- Customer:
- Christina from Mount Pleasant, SC
- Parts Used:
- WB39X10003
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Replaced Glass Tray
Just put the new tray in and it fit perfect
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- Customer:
- William from Basking Ridge, NJ
- Parts Used:
- WB39X10003
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
threw away broken glasss tray and put in new one
with one hand
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- Customer:
- Harriet from Crystal Spring, PA
- Parts Used:
- WB39X10003
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
the glass tray was broken in a move
just set the new carousel tray into place inside the microwave.
but your site made it so easy to order. will keep the site as a favorites.
thank you
but your site made it so easy to order. will keep the site as a favorites.
thank you
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- Customer:
- Pat from Marco Island, FL
- Parts Used:
- WB36X10057
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Replaced My Burned Out Light Bulbin My Microwave
I removed the outside cover of my microwave . ,It slides off , and the the burned out bulb was in a easy location ,and easy to remove, and then I replaced the new one then , replaced the outside cover, pluged in my microwave and bingo '''it was a sucess, and by the way I am 82 years old and like to repair things , so it saved me about 100. 00 With the walk in price of 65. 00. They charge you,, and labor it cost to replace the blub thank you for your promped service pat
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- Customer:
- Christopher from Cathedral City, CA
- Parts Used:
- WB39X10003
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
I broke the glass plate while cleaning it.
I ordered a new plate and fit perfectly. No tools. no fuss no muss. Thanks Partselect.
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- Customer:
- Philip from Boulder, CO
- Parts Used:
- WB39X10003
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
plate broke due to excessive heating
replaced the glass tray and the part fit perfectly in place.
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- Customer:
- Robert from The Woodlands, TX
- Parts Used:
- WB27X10985
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Microwave stopped working and nothing would show on the display...completely dead. Wife had just heated two separate items, one for about 10 minutes and one for about 6 minutes. Mircowave was hot to the touch.
I googled "Microwave stopped working", and after reviewing numerous websites with suggestions, I found the response noted below at "Help Owl" which was the most straighfoward and clear explanation to trouble shoot the problem. I first tested the Thermal Cut Out (TCO) per the instructions below and that was the problem. I didn't have to test the electrical fuse. Turns out that you cannot typically use the microwave continuously for more the 12 or 13 minutes or it may overheat and the TCO will shut it down. Extremely easy to test for and fix, and the part is only $15! See Trouble Shooting steps as follows: Make sure that the unit is vented properly and that if you are using it for prolonged periods while cooking, that you turn-on the vent fan.
If there is no display / power within the unit...first check your power source where you plug the unit into the wall.
If that is good, Remove the Cabinette/Cover "Note: it has 3-Torx Anti-Tamper Screws".
Then as you face the microwave from the rear, at the left rear corner is a small circuit board with a fuse. "Check the Fuse"
If the fuse is good, Check the following:
1 - The most common component failure is the "Cabinette TCO" (Thermal Cut-Off Thermostat).
As you face the microwave from the rear...It is located under the cover, on top, on the left front corner area.
It is a Circular, Black & Silver Disc Shaped component about the size of a dime in diameter and is about 1/2" in height.
It has Two (2) Wires attached to it's spade connectors and it acts as a safety fuse.
"IF YOU PUT AN INSULATED JUMPER WIRE ACROSS THE 2 TERMINALS THE POWER SHOULD RETURN AND THE DISPLAY WILL LIGHT"
Anything other than these two items should be checked by an Authorized Service Technician as these microwaves have components thay carry "HIGH VOLTAGE SHOCK HAZZARDS"
If there is no display / power within the unit...first check your power source where you plug the unit into the wall.
If that is good, Remove the Cabinette/Cover "Note: it has 3-Torx Anti-Tamper Screws".
Then as you face the microwave from the rear, at the left rear corner is a small circuit board with a fuse. "Check the Fuse"
If the fuse is good, Check the following:
1 - The most common component failure is the "Cabinette TCO" (Thermal Cut-Off Thermostat).
As you face the microwave from the rear...It is located under the cover, on top, on the left front corner area.
It is a Circular, Black & Silver Disc Shaped component about the size of a dime in diameter and is about 1/2" in height.
It has Two (2) Wires attached to it's spade connectors and it acts as a safety fuse.
"IF YOU PUT AN INSULATED JUMPER WIRE ACROSS THE 2 TERMINALS THE POWER SHOULD RETURN AND THE DISPLAY WILL LIGHT"
Anything other than these two items should be checked by an Authorized Service Technician as these microwaves have components thay carry "HIGH VOLTAGE SHOCK HAZZARDS"
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- Customer:
- Renee from Stokesdale, NC
- Parts Used:
- WB39X10003
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Broken Cooking Tray
We were remodeling our kitchen and installing new custom Kraftmade cabinets. The microwave had to be removed to install the new cabinet above the stove, during the process of taking the microwave down we forgot to take the inside pieces out of the unit, the door popped open and the tray fell on the floor and broke. I ordered a new one, by the time the cabinets were in the tray was here and we reinstalled the microwave.
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- Customer:
- Joe from Prescott, AZ
- Parts Used:
- WB26X10024
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers, Screw drivers
turn table motor failed
1. Using wire cutters, cut out sheet metal cover over motor on oven bottom. The stamped bottom is retained by the four corners which were not cut in the stamping. 2. Remove and replace motor. 3. Replace motor cover with supplied screw. (failure symptoms: turn table vibrated before it stopped completely.)
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- Customer:
- Robert from Edmonds, WA
- Parts Used:
- WB27X10985
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
GE m/w wiring defect damaged cavity thermal sensor
20 month old GE m/w had made "electrical" smells from beginning. Finally unit failed to turn on. Disassembly was easy except that I needed to buy anti-tamper screw driver bits from Sears to remove two screws. Found the blade connector to the sensor was a loose fit, resulting in severe heating at the connection. Plastic connector was melted and sensor was damaged to the extent this seems a possible fire hazard. Replacing the sensor is trivial, and requires removing one Phillips head screw. Reterminating the defective connector requires basic electrical skills; wire stripping and crimping. Be sure to clip a few millimeters of wire to get undamaged copper. Be sure to replace both connectors if connections feel at all loose. M/w reassembly is trivial.
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- Customer:
- Wayne from Elkton, FL
- Parts Used:
- WB27X10985
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Display dead. Microwave appears like it isn't plugged in.
Removed cover. Found oven flame thermal cutout and measured across the terminals with an ohmmeter. Found no continuity. Thermal cutout wasn't allowing a complete path for input line. Ordered the oven cutout and 2 days later I installed the new part, re-assembled the oven cover and Voila! Fixed. Simple repair saved my friend from having to purchase a new microwave.
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- Customer:
- Fuller from Gulfport, MS
- Parts Used:
- WB20X10003
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Microwave inoperative no power to display
Remove the back cover screws and remove back/top. Locate the thermostat and remove the two Phillip screws. Cut off old scorched terminals and replace with new terminal connectors on the wire ends and install new thermostat and reassemble.
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- Customer:
- Butch from Gulfport, MS
- Parts Used:
- WB27X10985
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Started with a burning smell and eventually no operation at all.
Took the screws out that held the oven case on. Looked around and found a connection on the oven cavity thermal cut out the plastic melted and black looking. I knew this was the problem but I checked the fuse anyway and the fuse was good, so I ordered the part from part select and they shipped it out fast and now my microwave is working again.
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