JNM1731DM2BB General Electric Microwave - Instructions
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- Customer:
- Jim from Albuquerque, NM
- Parts Used:
- WB24X829
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Power worked but would not cook
Took the front panel off, played with the switch while it was plugged in to verify the switch was bad. I actually was able to tweak the switch just right to keep the microwave working while the part was being delivered. When it came it was just removing two small screws and replacing. Very easy.
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- Customer:
- David from Lafayette, CO
- Parts Used:
- WB2X9883
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Grill for exhaust was broken.
Ordered a replacement grill, replaced the optional charcoal filter at the same time. Took just a little effort to get the alignment tabs in place--required just a little more elbow grease than you'd think, then replaced the two screws.
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- Customer:
- Silke from San Antonio, TX
- Parts Used:
- WB07X11034
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
The existing grille broke off
I examined the grille (at that time I didn't know the name of the part. It appeared to be an easy fix. I wrote down the serial number of the microwave and googled for the part. I ordered the part and replaced it. It was very simple and I'm not a fix-it person. My husband was amazed.
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- Customer:
- William from LAKE ELSINORE, CA
- Parts Used:
- WB27X10597
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
Microwave wasn't heating up foods
Per instructions on part select.com website. But needs further repair because still doesn't heat food and pad is partially disabled.
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- Customer:
- Mark from Hanover Park, IL
- Parts Used:
- WB24X829
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Microwave appeared to work. Fan worked, timer worked plate rotated. It just didn't heat the food!
I purchased the fuse and 3 door switches from PartSelect. Replaced the fuse first but that did not solve the problem. Then I replaced the 3 door switches and problem solved!! So fuse only cost $5.00 so glad I have a new fuse in there as well. To see how to replace door switches see videos on utube!!
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- Customer:
- selwyn from inglewood, CA
- Parts Used:
- WB39X10003
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Glass Carousel Cooking Tray Broke
I replaced old tray with new. Received replacement part in two days. I was surprised at the quick response time. The part ordered was right the first time.
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- Customer:
- Chris from Destin, FL
- Parts Used:
- WB36X10071, WB36X10003
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Broken glass and bad bulb
Removed one screw, slid frame out and removed broken glass. replaced bulb. The hard part was slidding the frame back in place and starting the screw. We were very surprised at the fast delivery of the parts, thank you. The sad part, a few days later the glass broke again. We are trying to get to the people at GE to solve our problem. We feel like that will not happen, we just do not have the time to stay on hold on the phone waiting for someone to solve our problem. Will reorder glass.
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- Customer:
- jerene from Houston, TX
- Parts Used:
- WB36X10216
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Glass was broken
I took the cover off, and replaced the glass-- the difficult part, was ordering the glass..on the list of parts to order-- the description of the glass was mis-leading
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- Customer:
- Steve from FORT DODGE, IA
- Parts Used:
- WB07X11034
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Plastic Vent Cover Tabs Had Broken Off
There is a plastic vent cover located above the microwave door on this over the range model. On our unit, it was held on by 2 screws into tabs located on the top of the cover. Those tabs had broken off. The replacement did not have two tabs on the top of the piece. It had 4 small tabs along the bottom of the piece that fits into the edge of the unit directly above the microwave door. The tab holes are already there so it is just a matter of snapping the cover tabs into these holes with a slight tap or push. No tools required unless you need to unscrew the old cover (ours fell off). Total project time was less than ten minutes.
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- Customer:
- Richard from Austin, TX
- Parts Used:
- WB36X10003
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Inside Bulb went out.
Remove top air grate via 2-screws. Remove metal top panel behind grate that's above bulb via 1-screw. Bulb is exposed and can be un-screwed. DONE
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- Customer:
- Brent from Sacramento, CA
- Parts Used:
- WB26X10038
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Glass turntable drive motor failure
Removed bottom cover of microwave, involved removing 7 screws, removed turntable motor, involved disconnecting wire harness plug, and 2 screws, connnected wiring to new motor and reinstalled with original hardware
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- Customer:
- Lois from El Segundo, CA
- Parts Used:
- WB24X829
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Microwave would turn on when door opened
Unscrewed numerous screws holding the "body/shell" to the microwave. Removed body. I then unplugged top door switch, replaced it with new one, and "tested" the new one. I fixed our $400 convection micro with an $18 switch. NICE!
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- Customer:
- Susan from Marco Island, FL
- Parts Used:
- WB39X10003
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Glass carousel cooking tray shattered
It took less then 10 minutes to order. Received new part with 3 days
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- Customer:
- Frank from CICERO, IL
- Parts Used:
- WB08X10016
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Bulb broke in socket, socket had deteriorated beyond repair.
Phillips screws on bottom panel allowed me to install new socket and put electric connection back. Secured bottom panel and that was it.
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- Customer:
- JACK from ETOWAH, NC
- Parts Used:
- WB06X10144
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Turntable quit turning.
Disconnected power cord from receptacle. Removed 5 screws in bottom panel and allowed it to swing downward on rear hinged edge. Disconnnected power wires to motor. Removed screw to detach motor. Inserted coupler through hole beneath center of turntable. Inserted motor shaft into coupler and re-attached motor. Connected power wires to motor and then closed the bottom panel and re-inserted the 5 screws.
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