JES611WC001 General Electric Microwave - Instructions
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- Customer:
- David from Collegeville, PA
- Parts Used:
- WB27X10985
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Microwave Oven overheated
I thought I was setting the timer only on the microwave and accidently cooked an empty oven for 10 minutes. It was dead and I used the schematic and figured out the problem. Got the part and installed in 10 or less minutes. Oven is back in action.
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- Customer:
- Richard from Yorktown Heights, NY
- Parts Used:
- WB27X10585
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
loud hum & the microwave quit working
remove the housing,replaced the magnetron and reassembled.no problems at all
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- Customer:
- Stan from LOS ALAMOS, NM
- Parts Used:
- WB26X10024
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
Turntable drive moter making ratcheting sound
Removed power from unit. Removed 7 screws from cover on bottom of microwave. Unplugged the power connector from the installed motor. Removed 2 screws holding motor. Positioned new motor using small nibs used for purpose of proper positioning. Used mounting screws removed from old motor to firmly fix new motor in place. Installed original mounting screws holding bottom cover in place. Connected power and tested operation.
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- Customer:
- Ernest from Riverview, MI
- Parts Used:
- WB27X10585
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Pliers, Screw drivers
oven made a loud buzzing & would not heat
completly removed outer cabinet,discharged capicator,removed some internal parts so I could get at the magnetron,
.removed replaced magnetron,reinstalled inner parts& cabinet .tested microwave viola
everything worked again.
Thanks, PartsSelect
Ernie
.removed replaced magnetron,reinstalled inner parts& cabinet .tested microwave viola
everything worked again.
Thanks, PartsSelect
Ernie
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- Customer:
- Billy from SWANNANOA, NC
- Parts Used:
- WB49X10097
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
The old plate got broken
Just open door and install the new cooking tray in the grooves.
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- Customer:
- Igor from Delray Beach, FL
- Parts Used:
- WB27X10985
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers, Socket set
No power, no lights, did not work
Relatively simple for skilled person.
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- Customer:
- Pat from Marco Island, FL
- Parts Used:
- WB36X10057
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Replaced My Burned Out Light Bulbin My Microwave
I removed the outside cover of my microwave . ,It slides off , and the the burned out bulb was in a easy location ,and easy to remove, and then I replaced the new one then , replaced the outside cover, pluged in my microwave and bingo '''it was a sucess, and by the way I am 82 years old and like to repair things , so it saved me about 100. 00 With the walk in price of 65. 00. They charge you,, and labor it cost to replace the blub thank you for your promped service pat
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- Customer:
- Robert from The Woodlands, TX
- Parts Used:
- WB27X10985
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Microwave stopped working and nothing would show on the display...completely dead. Wife had just heated two separate items, one for about 10 minutes and one for about 6 minutes. Mircowave was hot to the touch.
I googled "Microwave stopped working", and after reviewing numerous websites with suggestions, I found the response noted below at "Help Owl" which was the most straighfoward and clear explanation to trouble shoot the problem. I first tested the Thermal Cut Out (TCO) per the instructions below and that was the problem. I didn't have to test the electrical fuse. Turns out that you cannot typically use the microwave continuously for more the 12 or 13 minutes or it may overheat and the TCO will shut it down. Extremely easy to test for and fix, and the part is only $15! See Trouble Shooting steps as follows: Make sure that the unit is vented properly and that if you are using it for prolonged periods while cooking, that you turn-on the vent fan.
If there is no display / power within the unit...first check your power source where you plug the unit into the wall.
If that is good, Remove the Cabinette/Cover "Note: it has 3-Torx Anti-Tamper Screws".
Then as you face the microwave from the rear, at the left rear corner is a small circuit board with a fuse. "Check the Fuse"
If the fuse is good, Check the following:
1 - The most common component failure is the "Cabinette TCO" (Thermal Cut-Off Thermostat).
As you face the microwave from the rear...It is located under the cover, on top, on the left front corner area.
It is a Circular, Black & Silver Disc Shaped component about the size of a dime in diameter and is about 1/2" in height.
It has Two (2) Wires attached to it's spade connectors and it acts as a safety fuse.
"IF YOU PUT AN INSULATED JUMPER WIRE ACROSS THE 2 TERMINALS THE POWER SHOULD RETURN AND THE DISPLAY WILL LIGHT"
Anything other than these two items should be checked by an Authorized Service Technician as these microwaves have components thay carry "HIGH VOLTAGE SHOCK HAZZARDS"
If there is no display / power within the unit...first check your power source where you plug the unit into the wall.
If that is good, Remove the Cabinette/Cover "Note: it has 3-Torx Anti-Tamper Screws".
Then as you face the microwave from the rear, at the left rear corner is a small circuit board with a fuse. "Check the Fuse"
If the fuse is good, Check the following:
1 - The most common component failure is the "Cabinette TCO" (Thermal Cut-Off Thermostat).
As you face the microwave from the rear...It is located under the cover, on top, on the left front corner area.
It is a Circular, Black & Silver Disc Shaped component about the size of a dime in diameter and is about 1/2" in height.
It has Two (2) Wires attached to it's spade connectors and it acts as a safety fuse.
"IF YOU PUT AN INSULATED JUMPER WIRE ACROSS THE 2 TERMINALS THE POWER SHOULD RETURN AND THE DISPLAY WILL LIGHT"
Anything other than these two items should be checked by an Authorized Service Technician as these microwaves have components thay carry "HIGH VOLTAGE SHOCK HAZZARDS"
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- Customer:
- Wayne from Elkton, FL
- Parts Used:
- WB27X10985
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Display dead. Microwave appears like it isn't plugged in.
Removed cover. Found oven flame thermal cutout and measured across the terminals with an ohmmeter. Found no continuity. Thermal cutout wasn't allowing a complete path for input line. Ordered the oven cutout and 2 days later I installed the new part, re-assembled the oven cover and Voila! Fixed. Simple repair saved my friend from having to purchase a new microwave.
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- Customer:
- Butch from Gulfport, MS
- Parts Used:
- WB27X10985
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Started with a burning smell and eventually no operation at all.
Took the screws out that held the oven case on. Looked around and found a connection on the oven cavity thermal cut out the plastic melted and black looking. I knew this was the problem but I checked the fuse anyway and the fuse was good, so I ordered the part from part select and they shipped it out fast and now my microwave is working again.
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- Customer:
- Dan from Middleburg Hts, OH
- Parts Used:
- WB27X10985
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
No display
I had a bad cut off sensor on oven cavity I ran the Microwave with nothing in it and it smoked I ran it for another 6 months then 1 day I was heating water and it stop- working. I put a new tube in might be Okay but I was not going to risk it taking another cut off sensor on overload. You have to change sensor and put on a new tube. Clearly it would be cheaper to buy a new unit but it was only 2 years old and I am an old tech and was curious. The sensor cost only 16 bucks new tube about 55 a replace brand new oven 81 bucks there you have it I was stubborn and going to get that sucker back into operation I had another oven go out the same way
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- Customer:
- Robert from Edmonds, WA
- Parts Used:
- WB27X10985
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
GE m/w wiring defect damaged cavity thermal sensor
20 month old GE m/w had made "electrical" smells from beginning. Finally unit failed to turn on. Disassembly was easy except that I needed to buy anti-tamper screw driver bits from Sears to remove two screws. Found the blade connector to the sensor was a loose fit, resulting in severe heating at the connection. Plastic connector was melted and sensor was damaged to the extent this seems a possible fire hazard. Replacing the sensor is trivial, and requires removing one Phillips head screw. Reterminating the defective connector requires basic electrical skills; wire stripping and crimping. Be sure to clip a few millimeters of wire to get undamaged copper. Be sure to replace both connectors if connections feel at all loose. M/w reassembly is trivial.
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- Customer:
- Alan from Bonita, CA
- Parts Used:
- WB27X10585
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers, Socket set
Stopped heating and had a banging noise
I took instant pictures at each step to make sure I put the wires back correctly. Removed the front panel. Discharged the capacitor with a voltage meter. Removed parts in front of the magnetron. Removed and replaced the magnetron. Reassembled. Works find now. Small hands, a flashlight and a magnet (for dropped screws) would help. I did not need the pictures.
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- Customer:
- Marion from Coupeville, WA
- Parts Used:
- WB27X10985
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Oven Cavity Thermal Cutout Open
Remove cover-the hardest part, as I needed to buy a new set of driver bits that included the dimpled security drivers to remove three screws. GE includes schematic and troubleshooting flow chart with the unit, taped inside the cover. Required more time to look up the part on-line and order it than time used to make the repair.
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- Customer:
- Bill from Lexington Park, MD
- Parts Used:
- WB27X10985
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Microwave would not turn on
I removed the cover this required a special star Apex tip witha hole in the center. $10 for a set at Lowes.Replaced the fuse and Thermal cut out at the same time. The oven woks like a charm.I would like to add that GE customer service was no help basically told me that it was a throw away unit. If they built it you can fix it.Hope this helps any DIY breathern outthere.
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