ZEM200WF01 General Electric Microwave - Instructions
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Motor and fan turned on when door was opened.
Loosen the two long anchor bolts that screw into the top of the microwave cabinet. These are usually in a shelf or cabinet directly above the microwave. Tilt the microwave forward enough to remove the 2 Phillips head screws from the top of the microwave cabinet. They are near the front. When these two screws are out, remove the fan vent. Once the fan vent is off, remove one screw that holds the control pad in place. Let it hang down. Just to the left of the control pad, you will see wires leading to three switches that close when the door is closed. Use a torx driver to remove the two screws that hold the switch bracket in place. With the bracket out, unplug the wire harnesses. On the opposite side of the wiring connected, a tab holds each switch in place. Lift the tab and slide the switches out. Usually, the bad switch will be identified by a loose or broken spring. Test them by pressing down on the switch. If you notice the bad switch spring, this is usually the bad one. When you have the new one, simply push it back into the appropriate slot and be sure that the holding tab snaps back in place. Plug the wires back in and re-attach the bracket. Put the control pad back on, then the fan vent. When down with those, push on the bottom of the microwave to lift it back into place and tighten the two anchor bolts in the top.
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- Customer:
- Wayne from Elkton, FL
- Parts Used:
- WB27X10985
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Display dead. Microwave appears like it isn't plugged in.
Removed cover. Found oven flame thermal cutout and measured across the terminals with an ohmmeter. Found no continuity. Thermal cutout wasn't allowing a complete path for input line. Ordered the oven cutout and 2 days later I installed the new part, re-assembled the oven cover and Voila! Fixed. Simple repair saved my friend from having to purchase a new microwave.
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- Customer:
- Nancy from Inverness, IL
- Parts Used:
- WB06X10304
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
One of the rollers on my turntable guide became squared so that the roller wheel would not turn.
I opened the box, took the turntable guide out and put it under the microwave plate.
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- Customer:
- Timothy from Middletown, NJ
- Parts Used:
- WB24X829
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers, Wrench set
Light worked, timer and control pad worked, but no turntable, no heat, no noises of any sort, just didn't start up
It was a snap using the instructions given. The key is getting into the unit. I did have to use a multimeter to find the failed switch since there are two of that type.
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- Customer:
- Marion from Coupeville, WA
- Parts Used:
- WB27X10985
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Oven Cavity Thermal Cutout Open
Remove cover-the hardest part, as I needed to buy a new set of driver bits that included the dimpled security drivers to remove three screws. GE includes schematic and troubleshooting flow chart with the unit, taped inside the cover. Required more time to look up the part on-line and order it than time used to make the repair.
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- Customer:
- Bill from Lexington Park, MD
- Parts Used:
- WB27X10985
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Microwave would not turn on
I removed the cover this required a special star Apex tip witha hole in the center. $10 for a set at Lowes.Replaced the fuse and Thermal cut out at the same time. The oven woks like a charm.I would like to add that GE customer service was no help basically told me that it was a throw away unit. If they built it you can fix it.Hope this helps any DIY breathern outthere.
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- Customer:
- ruth from pawleys island, SC
- Parts Used:
- WB06X10304
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
lost roller turntable guide
Installed new one. I do not know if these rings can be repaired
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- Customer:
- Debra from Concord, CA
- Parts Used:
- WB27X10597
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver, Screw drivers
Not heating
Removed the above stove microhood. Removed the side panels & the top panel. Diode located on right hand side of microwave. Removed with screwdriver & replaced new diode. It's best to get the microwave schematic online to pinpoint location of the part.
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- Customer:
- Joe from Prescott, AZ
- Parts Used:
- WB26X10024
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers, Screw drivers
turn table motor failed
1. Using wire cutters, cut out sheet metal cover over motor on oven bottom. The stamped bottom is retained by the four corners which were not cut in the stamping. 2. Remove and replace motor. 3. Replace motor cover with supplied screw. (failure symptoms: turn table vibrated before it stopped completely.)
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- Customer:
- Phillip from Umatilla, FL
- Parts Used:
- WB24X829
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Unit would not come on.
removed access panal, found soft switch as discribed on your web site. removed and replaced.
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- Customer:
- Robert from The Woodlands, TX
- Parts Used:
- WB27X10985
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Microwave stopped working and nothing would show on the display...completely dead. Wife had just heated two separate items, one for about 10 minutes and one for about 6 minutes. Mircowave was hot to the touch.
I googled "Microwave stopped working", and after reviewing numerous websites with suggestions, I found the response noted below at "Help Owl" which was the most straighfoward and clear explanation to trouble shoot the problem. I first tested the Thermal Cut Out (TCO) per the instructions below and that was the problem. I didn't have to test the electrical fuse. Turns out that you cannot typically use the microwave continuously for more the 12 or 13 minutes or it may overheat and the TCO will shut it down. Extremely easy to test for and fix, and the part is only $15! See Trouble Shooting steps as follows: Make sure that the unit is vented properly and that if you are using it for prolonged periods while cooking, that you turn-on the vent fan.
If there is no display / power within the unit...first check your power source where you plug the unit into the wall.
If that is good, Remove the Cabinette/Cover "Note: it has 3-Torx Anti-Tamper Screws".
Then as you face the microwave from the rear, at the left rear corner is a small circuit board with a fuse. "Check the Fuse"
If the fuse is good, Check the following:
1 - The most common component failure is the "Cabinette TCO" (Thermal Cut-Off Thermostat).
As you face the microwave from the rear...It is located under the cover, on top, on the left front corner area.
It is a Circular, Black & Silver Disc Shaped component about the size of a dime in diameter and is about 1/2" in height.
It has Two (2) Wires attached to it's spade connectors and it acts as a safety fuse.
"IF YOU PUT AN INSULATED JUMPER WIRE ACROSS THE 2 TERMINALS THE POWER SHOULD RETURN AND THE DISPLAY WILL LIGHT"
Anything other than these two items should be checked by an Authorized Service Technician as these microwaves have components thay carry "HIGH VOLTAGE SHOCK HAZZARDS"
If there is no display / power within the unit...first check your power source where you plug the unit into the wall.
If that is good, Remove the Cabinette/Cover "Note: it has 3-Torx Anti-Tamper Screws".
Then as you face the microwave from the rear, at the left rear corner is a small circuit board with a fuse. "Check the Fuse"
If the fuse is good, Check the following:
1 - The most common component failure is the "Cabinette TCO" (Thermal Cut-Off Thermostat).
As you face the microwave from the rear...It is located under the cover, on top, on the left front corner area.
It is a Circular, Black & Silver Disc Shaped component about the size of a dime in diameter and is about 1/2" in height.
It has Two (2) Wires attached to it's spade connectors and it acts as a safety fuse.
"IF YOU PUT AN INSULATED JUMPER WIRE ACROSS THE 2 TERMINALS THE POWER SHOULD RETURN AND THE DISPLAY WILL LIGHT"
Anything other than these two items should be checked by an Authorized Service Technician as these microwaves have components thay carry "HIGH VOLTAGE SHOCK HAZZARDS"
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