JVM1440CKO1 General Electric Microwave - Instructions

Troubleshooting process:
Using a screw driver I opened the bottom of the unit using a Philips screwdriver and unhooked the drive motor electrical connector. Using a multimeter I checked to ensure power to the motor. This confirmed that the motor is bad and must be replaced.

Repair process:
After receiving new motor I removed the old motor and installed the new one using a Philips screwdriver and closed up the bottom cover.

It functioned good as new. Relatively cheap and very easy fix.

Unpugged microwave. Removed the screws on the bottom cover of the micorwave. Unpugged drive motor and removed two screws from drive motor. Installed new motor and replaced the bottom cover, plugged in microwave . . . presto!

Installation was just as easy as numerous other customers indicated. Also, your service was as great as many other customers indicted . . . part was recieved in 2 business days. Thank you for great service and website.

This is sometimes described in other repair notes as "microwave 'runs' when door is open."
With power disconnected: Remove the microwave's metal grill surround. Three lower screws accessible with lower oven door open. Two screws accessible at top of microwave door opening with door open.
Remove microwave control panel: Remove two femaleTorx head screws (#27?) that secure the panel, accessible at right side of door opening. The right side of the control panel is secured by plastic tabs fitting into slots in the oven frame. Take good care to note how these tabs disengage from the slots (lift and shift). Tab breakage very possible! Once disengaged, the panel hinges outward and downward and is self-supported. It may be necessary to guide some of the wiring out of the way to fully lower.
There are three door switches, one "monitor" and two "secondary" switches. All switches are housed in a plastic frame, which must be lifted out of position for access, each switch is retained by flexible plastic, breakable-looking hooked fingers. Also note that the electrical connectors have tiny release tabs that must be depressed in order to pull them off of the switches. In my case the topmost switch, one of the "secondary" switches, was clearly bad since there was no "snap" or click when pressing the switch's button. Maybe you can determine which switch is bad before proceeding but I had ordered all three to avoid going through this exercise again any time soon.
Replace switch or switches, place switch carrier back into position and otherwise reverse the disassembly steps.

Open the door. Pry out the plastic cover shield to expose the bottom screw. Remove the screws and the remains of the broken handle. Install the new handle. Reinstall the cover.

Piece of cake!

Un screwed the cover but when i tried to remove the bulb it was broken at the base. I disconnected the power and used neddle nosed pliers to remove the base

Most of the effort is simply getting the oven out of the built in enclosure and the sheet metal off. This take about 15 minutes then you have to remove the two screws (not handy location) that hold the door latch/switch assembly so you can remove the switch. I did this BEFORE ordering so I could test the switch (it was charred) and verify the part needed. WATCH OUT - some ovens use a normally open an some a normally closed version of this switch - you have to get the right one. I checked several suppliers that were showing the WRONG switch for my model. PartSelect had it right. Once I received the switch I had it on and the oven installed and running in less than 30 miutes. Working fine since then...

I replaced the switch at the bottom per instruction. I had both switches. I think it was the monitor door switch.It works fine now. Thank you Part Select .

Took the front panel off, played with the switch while it was plugged in to verify the switch was bad. I actually was able to tweak the switch just right to keep the microwave working while the part was being delivered. When it came it was just removing two small screws and replacing. Very easy.

Followed instructions listed here that I needed to separate the inside facing on the door with a butter knife so that I could see the two screws that held the handle in place. Easy off, easy on. And I am NOT a very good handy man.

Ordered a replacement grill, replaced the optional charcoal filter at the same time. Took just a little effort to get the alignment tabs in place--required just a little more elbow grease than you'd think, then replaced the two screws.

Simply ordered a replacement part that was quickly and coveniently mailed to my home.

I replaced old tray with new. Received replacement part in two days. I was surprised at the quick response time. The part ordered was right the first time.

I purchased the fuse and 3 door switches from PartSelect. Replaced the fuse first but that did not solve the problem. Then I replaced the 3 door switches and problem solved!! So fuse only cost $5.00 so glad I have a new fuse in there as well. To see how to replace door switches see videos on utube!!

Removed one screw, slid frame out and removed broken glass. replaced bulb. The hard part was slidding the frame back in place and starting the screw. We were very surprised at the fast delivery of the parts, thank you. The sad part, a few days later the glass broke again. We are trying to get to the people at GE to solve our problem. We feel like that will not happen, we just do not have the time to stay on hold on the phone waiting for someone to solve our problem. Will reorder glass.

Gently remove the interior trim with a putty knife. Remove the two screws holding the old handle in place. Replace the new door handle. Screw the new handle in place. Align the trim and snap it back in place. Confirm the door handle is secure. I applied a little Gorilla Glue to the new handle for added strength before screwing it on.