JVM1870BF04 General Electric Microwave - Instructions
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- Customer:
- Barbara from GLENDALE, AZ
- Parts Used:
- WB05X10007
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Broken Hook on Microwave Door
This particular model has 2 hooks that are separate.
1. Remove the plastic trim on the inside of the door. Use a spatula and be care not to break any of the snapping parts. It will come apart.
2. There will be a metal trim that needs to be removed in order to get to the "screw" or "rod" that holds the hook in place.
3. All around the metal trim, there are plastic snaps. Use a screw driver to release the snaps from the metal trim.
4. My metal trim did not want to fully be removed... I was able to release the side where the hooks were and the bottom snaps.
5. Use the needle nose pliers to remove the spring. I found it easier to remove the bottom part of the spring to free the hook.
6. I had to pull on the metal trim enough to get the rod out of the hook so the hook could be removed. Very difficult with one person, but I got it done.
7. Put the spring in the new hook before you install it.
8. Put the rod back in, then the hook, then through the right hole.
9. Attach the bottom of the spring back to the lower hole.
10. Snap the metal trim back onto the microwave door.
11. Snap the plastic trim back onto the door.
12. Move the hooks up and down and feel there is tension. This should probably be done after Step 9.
13. Breathe!!!!
1. Remove the plastic trim on the inside of the door. Use a spatula and be care not to break any of the snapping parts. It will come apart.
2. There will be a metal trim that needs to be removed in order to get to the "screw" or "rod" that holds the hook in place.
3. All around the metal trim, there are plastic snaps. Use a screw driver to release the snaps from the metal trim.
4. My metal trim did not want to fully be removed... I was able to release the side where the hooks were and the bottom snaps.
5. Use the needle nose pliers to remove the spring. I found it easier to remove the bottom part of the spring to free the hook.
6. I had to pull on the metal trim enough to get the rod out of the hook so the hook could be removed. Very difficult with one person, but I got it done.
7. Put the spring in the new hook before you install it.
8. Put the rod back in, then the hook, then through the right hole.
9. Attach the bottom of the spring back to the lower hole.
10. Snap the metal trim back onto the microwave door.
11. Snap the plastic trim back onto the door.
12. Move the hooks up and down and feel there is tension. This should probably be done after Step 9.
13. Breathe!!!!
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- Customer:
- Tom from Mission, TX
- Parts Used:
- WB05X10007
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Pliers, Screw drivers
the top plastic latch pawl broke
This microwave has two separate spring-loaded latch pawls. To get the broken latch pawl off and install the new one you first take off the rectangular plastic trim piece from the inside of the door to expose the pawls. There is a pin that secures the pawl in place. To get the pin out I had to carefully drill a regular hole bigger than the pin with the Dremel tool at the edge of the plastic door piece. I then could extract the pin with a small screwdriver or twizzers. The old pin and spring will come out and you reverse the procedure to install pawl and pin and connect spring. Then reinstall trim piece. I put a small piece of black electricians tape over the hole I made in the door edge. It doesn't show when door is closed and it blends well with the black plastic edge. Test to make sure microwave works and mine did after some carefully fitting of the trim piece.
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- Customer:
- Timothy from LAKE WALES, FL
- Parts Used:
- WB06X10144
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
The coupler broke , glass turntable not turning
Received part installed in less than one minute, easy fix alignment of part in shaft pressing down into position
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- Customer:
- WALTER from SEATTLE, WA
- Parts Used:
- WB02X10733
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
No problem in replacing the charcoal filter
I just followed your instructions that came with the filter removed the screws and slid the cover to the left
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- Customer:
- Steven from Vista, CA
- Parts Used:
- WB26X10038
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
drive tray table failed to turn
unplugged the appliance, removed the glass tray from inside, turned the microwave on its side and removed the 3x3 panel, removed the drive motor by taking out two screws and disconnecting the two electrical wires, compared the new item with the old one, placed new in olds position and screwed in place. replaced the 3x3 cover, turned microwave upright, plugged in the power cord, placed a cup of water on the tray, turned the microwave on for 30 sec. and watched the table turn. Very simple and convenient application.
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- Customer:
- Lloyd from Cleburne, TX
- Parts Used:
- WB26X10038
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Microwave was making a koud grinding sound
First I unplugged the microwave from the wall receptacle. Next I removed eight screws that let the bottom plate of the microwave hood pivot down with its hinges. Next I removed two screws holding the turn motor in place. I then unplugged the motor and replaced it with the new motor and reversed the above procedures until everything was back in place. I then turned the microwave on and was thrilled to find it working properly again.
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- Customer:
- Terrence from Milton, FL
- Parts Used:
- WB26X10038
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Excessive noise while driving the glass tray.
Straight forward repair. The item came quickly, and since I had taken the other motor out previously to test it, the instalation was a breeze. There are a total of 7 external screws for the cover and two internal that hold the motor in place. One screw driver is all you need and access to the bottom of the microwave (I was fortunate that mine was an above the range model so accessing the bottom was easy). Anyone with a little manual dexterity can handle this repair now problem!
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- Customer:
- Richard from Vienna, VA
- Parts Used:
- WB26X10038
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Original drive motor was making noise and not turning the glass cooking tray.
I removed the five screws that held the bottom plate in place. After removing the bottom plate, I unscrewed the one screw holding the drive motor, unplugged the motor, and then installed the new motor. Replaced the botton plate and then tested the new motor. Everything worked like new.
The part was less expensive than buying it from GE. I ordered the motor on a Monday morning and received it Wednesday afternoon. I was completely satisified with the price, part, and shipping time.
Thanks,
The part was less expensive than buying it from GE. I ordered the motor on a Monday morning and received it Wednesday afternoon. I was completely satisified with the price, part, and shipping time.
Thanks,
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- Customer:
- Donald L from Shafer, MN
- Parts Used:
- WB26X10038
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
This was so easy. I'm really glad I did not call a repairman!
Removed six screws that allowed the "bottom" to swing down; then removed the two screws holding the motor - disconnected the two wires. Installed the motor and reversed this procedure to finish the project.
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- Customer:
- Bonnie from Vandalia, IL
- Parts Used:
- WB02X10733
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Error message on readout said to change the filter
First I removed the two screws that held the filter cover in place, lifted out the old and replaced it with the new filter. Put the filter cover back on and replaced the two screws that hold it in place, and it was done in less than 5 minutes.
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- Customer:
- Henry from Fort Stewart, GA
- Parts Used:
- WB26X10038
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Microwave noisey
Removed 5 screws to allow lower pan to hang down. Unplug motor, remove 2 more screws that hold motor in and pull it out. and reverse process for reinstallation of new motor. Took all of 4 minutes allowing time to drink a beer while taking the new motor out of the box
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- Customer:
- Antonio from Colorado Springs, CO
- Parts Used:
- WB26X10038
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Glass cooking tray not turning
First I removed the 6 screws that hold the bottom panel in place. I removed the two screws that hold the element in place. I then pulled the element out about 3 inches and disconnected the two wires and then connected the two wires to the new element. Secured the element in place and replaced bottom panel.
Real simple process!
Thanks!
Real simple process!
Thanks!
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- Customer:
- PAUL from GRAND BAY, AL
- Parts Used:
- WB26X10038
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers, Screw drivers
Glass Cooking Table Not Turning - Food Burning
Most mirco wave have a plate on the bottom to protect turn table motor. This one had no screws - it has 6 tabs holding the protective cover. Used pliers to tear tabs. Used philip's driver to remove screw and turned motor to come out. Went back in reverse order replacing motor. Left protective plate off
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- Customer:
- Roy from Olathe, KS
- Parts Used:
- WB26X10038
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
turntable would not turn
Removed five screws from the underside of the mircowave. Disconnected the two prong plug in. Removed the one screw that held the motor and replaced with new motor. Reconnected the plug and replaced the five screws
Tested the result with a bag of microwave popcorn. Worked perfectly.
Tested the result with a bag of microwave popcorn. Worked perfectly.
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- Customer:
- Henry from Schoolcraft, MI
- Parts Used:
- WB26X10038
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
turn table would not rotate
As in other postings, remove six screws on the bottom of the microwave, disconnected the the plug,unscrew two screws to remove the old motor...(it took longer to get the new part out its box then it did to make the repair) unpacked the new part, put in the two motor screws, put in the six screws to hold the microwave bottom in place and waalaa...done!
Thanks,
Hank
Thanks,
Hank
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