JES1034WF001 General Electric Microwave - Instructions
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- Customer:
- Marla from Arlington, TX
- Parts Used:
- WB24X829
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Fan stayed running when door was open...all else working fine
First, unplug microwave. Unscrew two screws at top of microwave, slide grill cover left and remove. This allows access to single screw holding control panel. Remove this screw and lift up control panel to remove. Secondary door switch is black switch at lowest position. The switch is held in place by a lever in back and very hard to get to. Remove the wires plugged into the switch, then remove two screws holding the plastic switch mount that holds all three switches. These screws use a "star" type screwdriver. Once the plastic mount is free, lift it up, right, and tip it slightly to find the lever that will release the black secondary door switch (the lowest switch)...release the broken switch, snap the new switch in its place. Replace the plastic mount by lifting and replacing back into position and replace the two "star" screws. Now, replace the wires onto the new switch, and test operation. Replace control panel, and top grill. It goes faster than it writes...getting the old switch out through that difficult to reach lever was the hardest part...still less than thirty minutes.
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- Customer:
- James from Fall Branch, TN
- Parts Used:
- WB27X10928
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
microwave just stopped working
First unplugged the microwave, took top grill off, took control panel off, took wires off and used color coded tape to make sure they went back in right places, took fuse out and replaced it and put every thing back and it all worked fine and to top it off my wife did it all. So it was pretty easy.
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- Customer:
- Robert from Edmonds, WA
- Parts Used:
- WB27X10985
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
GE m/w wiring defect damaged cavity thermal sensor
20 month old GE m/w had made "electrical" smells from beginning. Finally unit failed to turn on. Disassembly was easy except that I needed to buy anti-tamper screw driver bits from Sears to remove two screws. Found the blade connector to the sensor was a loose fit, resulting in severe heating at the connection. Plastic connector was melted and sensor was damaged to the extent this seems a possible fire hazard. Replacing the sensor is trivial, and requires removing one Phillips head screw. Reterminating the defective connector requires basic electrical skills; wire stripping and crimping. Be sure to clip a few millimeters of wire to get undamaged copper. Be sure to replace both connectors if connections feel at all loose. M/w reassembly is trivial.
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- Customer:
- Prashant from Dardenne Prairie, MO
- Parts Used:
- WB24X829
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Pliers, Screw drivers, Socket set
Microwave would not turn on
Microwave would not turn on. Lights and fan worked fine. Before the microwave stopped completely, it would turn the microware fan on even when door was open. I read the reviews and they were exactly the same issue that others were facing. Once I opened the front panel and got to the switches it was easy to figure out which switch was bad as it was the one that was soft (When clicking it). It was hard to take it out though (it seemed stuck). So, I used a plier to yank it out. I put in the new switch and everything worked just great! I would like to thank other comments that were left on the site to make my task much easier. Thank you (to the commenters on PartsSelect), you not only saved me money, but also ensured that I learn about the microwave more and give me the confidence that I could fix it.
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- Customer:
- David from Hot Springs Village, AR
- Parts Used:
- WB27X10073
- Difficulty Level:
- Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Pliers, Screw drivers
Microwave died-no display-15amp fuse blows
I shut off power to the microwave, discharged the Hi-voltage capaciator and disconnected the wires to it, then removed the screw and bracket that held the capaciator in place. After removing and replacing the capaciator, reattaching wires and mounting bracket, and replacing the 15amp fuse, the microwave woked fine.
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- Customer:
- Dan from Middleburg Hts, OH
- Parts Used:
- WB27X10985
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
No display
I had a bad cut off sensor on oven cavity I ran the Microwave with nothing in it and it smoked I ran it for another 6 months then 1 day I was heating water and it stop- working. I put a new tube in might be Okay but I was not going to risk it taking another cut off sensor on overload. You have to change sensor and put on a new tube. Clearly it would be cheaper to buy a new unit but it was only 2 years old and I am an old tech and was curious. The sensor cost only 16 bucks new tube about 55 a replace brand new oven 81 bucks there you have it I was stubborn and going to get that sucker back into operation I had another oven go out the same way
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- Customer:
- Gerald from Mountain View, AR
- Parts Used:
- WB24X829
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Microwave worked but oven fan came on when door was opened - should onlly come on when oven is operating.
Removed the microwave with the buit in housing from the cabinet. Removed microwave from built in housing. Removed outer cabinet giving access to remove control panel and smart board where switches are located. Removed control panel to get to smartboard. Removed smart board after disconnecting a few wires to allow easy removal. Individually removed and then tested each switch using multimeter. Found seondary Door Switch (bottom of smart board) operation to be intermittent (switch trip button extremely loose and rattle inside this particular switch) Ordered replacement part which came very quickly on standard shipping order. Put new switch on smart board and remounted, reinstalled control panel and reconnected various wire connectors previously disconnected. Then plugged in oven and tested for opertation - didn't work at all! But, after bleeding off capacior charge by removing connectors and discharging capacitor to ground, then reassembling control board and smart board into oven, then trying agian, it has worked perfectly ever since. Do not understand why capacitor disconnect/discharge was required but suspect this reset the control electronics. Easy fix and hope to get another 12 years out of this appliance which is used multiple times every day. Also have two other identical micorwave ovens, one is 20 years old, but these get used relatively infrequently.
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Microwave came on when door open
Turn off main power bracker. Removed fan vent, removed control panel, disconnect leads to the three monitor switches. Replaced the secondary switch (top). Reversed procedures.
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- Customer:
- Timothy from Middletown, NJ
- Parts Used:
- WB24X829
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers, Wrench set
Light worked, timer and control pad worked, but no turntable, no heat, no noises of any sort, just didn't start up
It was a snap using the instructions given. The key is getting into the unit. I did have to use a multimeter to find the failed switch since there are two of that type.
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- Customer:
- Marion from Coupeville, WA
- Parts Used:
- WB27X10985
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Oven Cavity Thermal Cutout Open
Remove cover-the hardest part, as I needed to buy a new set of driver bits that included the dimpled security drivers to remove three screws. GE includes schematic and troubleshooting flow chart with the unit, taped inside the cover. Required more time to look up the part on-line and order it than time used to make the repair.
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- Customer:
- Bill from Lexington Park, MD
- Parts Used:
- WB27X10985
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Microwave would not turn on
I removed the cover this required a special star Apex tip witha hole in the center. $10 for a set at Lowes.Replaced the fuse and Thermal cut out at the same time. The oven woks like a charm.I would like to add that GE customer service was no help basically told me that it was a throw away unit. If they built it you can fix it.Hope this helps any DIY breathern outthere.
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- Customer:
- Mrs Barbara from Howard Beach, NY
- Parts Used:
- WB39X10003
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
broken cooking tray
Checked the make and model number of unit, went on line and it was quite easy to find the replacement part and order it. The part fit exactly as the original and I didn't need to replace the entire microwave.
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- Customer:
- Renee from Stokesdale, NC
- Parts Used:
- WB39X10003
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Broken Cooking Tray
We were remodeling our kitchen and installing new custom Kraftmade cabinets. The microwave had to be removed to install the new cabinet above the stove, during the process of taking the microwave down we forgot to take the inside pieces out of the unit, the door popped open and the tray fell on the floor and broke. I ordered a new one, by the time the cabinets were in the tray was here and we reinstalled the microwave.
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- Customer:
- Heather from Youngsville, LA
- Parts Used:
- WB39X10003
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Husband dropped the cooking tray
Super easy. Opened the box and put the tray in the microwave.
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- Customer:
- Phillip from Umatilla, FL
- Parts Used:
- WB24X829
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Unit would not come on.
removed access panal, found soft switch as discribed on your web site. removed and replaced.
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