JVM1871SK03 General Electric Microwave - Instructions

Took out the door to be able to replace the door latch. After removing the plastic cover it was challenging to remove the broken latch (unlike other models this has two separate latches individually controlled by spring. The pin holding the latch was impossible to take out and I figured I need to take out inner layer of the door frame (metal part) to remove it. But the frame was stuck and did not come out. I found no reference how to do it on internet and then with another pair of hand pulled outwards while simultaneously pulling upward. Was finally about to pull just enough and replace the latch and push the metal frame to fit back.

Removed top two screws tilted part outward just slightly and slid to the left to release the bottom catches and removed the grill frame and door. Removed the two springs on the two outer hinges and removed the hinges from the old part and cleaned the area and installed the hinges and springs on the new part. Slid the new part lower tabs into place and reinstalled the top two screws.

I ordered and replaced the coupler. Once installed, all was well!

I followed the directions on your web site. I removed the screws adn dropped the bottom tray, unplugged the drive motor, removed two screw, and replaced with the new motor. It only took about 15 minutes.

Wow! It really was as easy as everyone says. I ordered the part. It came overnight. I took out the 6 screws on the bottom of the microwave (AFTER unplugging the microwave of course), unscrewed the part and unplugged it, put in the new motor, plugged it in and screwed it in, and replaced the bottom screws. The only trouble I had, which really has nothing to do with this part or the repair, was that some of the screws on the bottom of the microwave were very difficult to replace as they didn't seem to line up with the holes beneath. I had a handyman coming to do some deck repairs and had him put those in. Ah well. I did MOST of it myself.

Stephanie, age 52

It was very easy to remove the old charcoal filter and insert the new charcoal filter(had done it before with with the replacement filter GE had included with the purchase).

Remove two screws on the top of the grill. Slide the grill to the left and then pull straight off. Slide the filter in place. Replace grill and screws

Removed the 6 screws that held the cover below my microwave. Unplugged the part, plugged in the new one and I was done. My part arrived from you just one day after I ordered it! It was my first microwave repair ever, and it couldn't have been easier.

I first read the previously posted directions from other customers that were sent with my part order confirmation, which were all very helpful. Then, I basically used a screw driver to unscrew the screw holding the lens cover in place - be careful as it is a very tiny screw and it can easily fall behind your oven. You might want to place a large piece of cardboard over the space between oven and wall, as I did, so that you don't lose the screw in case it falls. Next I pried open the prongs, carefully slid out the cracked lens, and slid the new lens in place, pushed back the prongs and put the screw back in. I found that it was easier to use my fingers to first place and tighten the screw because it is very small and will keep falling out of place if you try to just use the screwdriver. Good luck!

The repair was quite simple. I removed the old grille assembly from three opening slots on the microwave and gently inserted the new unit into the (3) slots on the microwave. I used (2) screws to tighten down the unit securely. Done!!! It is working perfectly.

llation

I diagnosed the problem myself. I googled GE parts and was refered to you guys. I ordered the part and it took less than a 5 days to arrive. I used a phillips scewdrive to remove the cover of my microwave and removed the turning glass motor. This took less that 30min and cost less that $50.00. I figured that it would have cost me approx $125.00 to get a tech person to my home for this repair.

Thanks a lot!

Bernard

Removed three screws from the top front cover and slide it out and following I removed the touch panel and the housing that holds the switches and replaced the bad one.

unscrewed the screw, pried up metal tabs that hold in light lens. took out broken pieces, slid in new light lens re-secured tabs with fingers, screwed in the screw again.

I went to your site and looked up the schematic parts list and determined how to remove the grill and install the filter. I had the grill off and when the filter arrived I put it in, replaced grill and screws and then in about 20 min had the microwave installed on the wall and operating. By the way the part arrived about three days earlier than estimated. Thanks for your prompt response. You are on my favorites list for future appliance parts.