ZSA1202P1SS General Electric Microwave - Instructions

I first read where someone had the same problem. Their solution was a burned-out fuse. I ordered a new fuse...installed it and that did not solve my problem. I revisted PartSelect and read how Marla (from Arlington, TX)solved her problem. I purchased a secondary switch and when it arrived, I made a copy of Marla's instructions and followed them to the letter. I installed the new secondary switch into the secondary space, put everything back together and the oven STILL DID NOT WORK. I had to take the latching panel apart again and test each switch to see if there was another bad one. I found that the third switch was burned out. So I took the new switch out of the second slot and installed it into the third slot. I tested the switches before reinstalling the latching panel. This time everything worked. So I put everything back together, reinstalled the microwave on the wall, tested it again, and everything worked perfectly.

The first holder locker was shipped in a soft envelope and was damaged in shipping. I ordered a second holder locker with instructions to ship in a hard container and mentioned what happened to the first holder locker. The second holder locker was shipped also in a soft envelope and was received damaged.

I notified customer service and have yet to receive a response.

I now have the part on order with a local company.
Kenneth Files
(831) 688-0740

unplugged power
removed main black cover.
located part WB24X10047 and replaced

Followed instructions that came with bulb I ordered and could not have been easier. Will use this site again.

With this model, you must remove the outer covering. Don't try to access the display unit from the front like I've seen in some other GE microwave videos. After removing the outer covering, the switches are easy to replace. They are very visible and easy to get to without taking any other parts off. You will see the door switches just behind the display board. Remove the switch and then remove the connecting wires to ensure you don't inadvertently brake a wire. You will need a tamper resistant star bit to remove 3 or 4 screws from the back panel. All other screws are philips head. I went ahead and replaced both switches (yes...there are two of them) and works like a charm. I saved an $800 microwave for less than $60 and know what to do if it happens again. Appears to be a common problem on this model. Thanks for others making a post...It saved me time and money reading others remarks. Good luck!

Multimeter checked/confirmed switches, sensors, and fuse first. All good. High power diode was bad - Replaced. Still no heat but now loud "MMMMM" noise when running. This means either the capacitor is also bad and/or magnetron.

PER YOUR INSTRUCTION

-unplug
-remove top and front covers
-unplug wire connectors from heating assembly
-remove heating assembly from metal stand and push out of the way
-remove metal stand from dry
-pull out heating assembly
-install new one in reserve order

Googled problem, removed diode, checked with meter and it was open, ordered new diode, checked new diode and it read open, installed. Any way, it didn't work. Went and bought new microwave!!

remov cover to check voltage and found problem at the interlock switch ohm the switch and found it was open replace both switches it work fine now

Part arrived next day! Thank you Parts Select. Holder bracket on older GE microwave was broken so MW would not start because door latch did not activate door switch. Removed front panel unplugged all the wiring (after I had taken a picture) to gain access to the holder bracket. Unplugged the three door switches. Removed two screws that held the holder bracket. Installed three new door switches into the new holder bracket. Positioned the bracket behind the frame and screwed back in the two screws. Snapped in this seven wire attachments, set the control panel back in the microwave and secured it with two screws. I only needed one screwdriver and one needle nose plier to remove the wire attachment from a door switch which made it easier to remove. 40 minutes.

When removing a non-working door switch, you will see a hooked piece of plastic on the holder locker that looks like a latch. If you try to pull it back in order to either remove the bad switch or install a good one, it will likely break. Instead, you need to pivot the switch (It pivots on a little post which is fitted into a hole at the corner of the switch) out of position so that it is not held back by the 'latch'. Then lift the switch out. If you have to use lots of force anything, you're doing something wrong. Reverse all this when installing the new switch.

Part Select sent the wrong part I did not realize it until prong broke off one of the bulbs. They sent 130v instead of 120v. Return bulbs awaiting resolution.

Checked all sensors with a multi-meter, found the thermostat to be the problem, no continuity.

the problem was the mounting bracket that was installed when the house was built ,was not the bracket that came with the microwave. It was used to step the microwave out 3" in front of the other cabinets for the style that they were using then. so when I was installing the new cabinets I didn't want that style, so I ordered the original mounting bracket. It was a perfect fit and the install went great