ZSA1202J4SS General Electric Microwave - Instructions
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- Customer:
- Steve from Wesley Chapel, FL
- Parts Used:
- WB24X10047
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Turntable Stopped Working/Display Timer Would Countdown But Not Heat
With this model, you must remove the outer covering. Don't try to access the display unit from the front like I've seen in some other GE microwave videos. After removing the outer covering, the switches are easy to replace. They are very visible and easy to get to without taking any other parts off. You will see the door switches just behind the display board. Remove the switch and then remove the connecting wires to ensure you don't inadvertently brake a wire. You will need a tamper resistant star bit to remove 3 or 4 screws from the back panel. All other screws are philips head. I went ahead and replaced both switches (yes...there are two of them) and works like a charm. I saved an $800 microwave for less than $60 and know what to do if it happens again. Appears to be a common problem on this model. Thanks for others making a post...It saved me time and money reading others remarks. Good luck!
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- Customer:
- Robert P. from DEDHAM, MA
- Parts Used:
- WB26X10193
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
MOTOR STILL DOES NOT TURN
PER YOUR INSTRUCTION
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- Customer:
- David from CARY, NC
- Parts Used:
- WB02X32720
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- More than 2 hours
- Tools:
- Pliers, Screw drivers
Door would not indicate closed
Disassembly control panel and remove switch holder; test for micro switches for continuity. Holder had broken post on micro switch holder.
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- Customer:
- Kim from Saint David, ME
- Parts Used:
- WB25X10019, WB44X10046
- Difficulty Level:
- Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Screw drivers, Wrench set
Convection oven not work in microwave.
I did some research and found the part through this website. Very easy to change the heater sheath, just took long to take everything apart. Looked at some diagrams to see exactly where the part was.
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- Customer:
- andrew from HOMOSASSA, FL
- Parts Used:
- WB56X35363
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
installed new kitchen cabinets
the problem was the mounting bracket that was installed when the house was built ,was not the bracket that came with the microwave. It was used to step the microwave out 3" in front of the other cabinets for the style that they were using then. so when I was installing the new cabinets I didn't want that style, so I ordered the original mounting bracket. It was a perfect fit and the install went great
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- Customer:
- Peter from CHARLOTTESVLE, VA
- Parts Used:
- WB25X10019
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
Light Bulb appeared to be burned out
The Halogen Light Bulbs for lighting the area below the microwave seemed to be burned out. I order new bulbs but by the time they arrived the old bulbs appeared to be working again. Not sure why this happened but I have new bulbs if they become burned out for good at some point.
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- Customer:
- Andrew from COLUMBIA, MD
- Parts Used:
- WB02X35488
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Replace bulb under microwave
Part Select sent the wrong part I did not realize it until prong broke off one of the bulbs. They sent 130v instead of 120v. Return bulbs awaiting resolution.
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- Customer:
- Tony from ITHACA, MI
- Parts Used:
- WB20X10048
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Thermostat quit.
Checked all sensors with a multi-meter, found the thermostat to be the problem, no continuity.
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- Customer:
- Kathleen from Bedford, NH
- Parts Used:
- WB25X10019
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
bulbs burnt out and needed to be changed
Ridiculously easy, unscrew, and change bulbs. Having the correct bulbs made all the difference, I did not have to waste time looking for the correct one.
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- Customer:
- PETER from NEW YORK, NY
- Parts Used:
- WB02X35488
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Microwave’s Halogen Light Bulb burned out.
Our Microwave’s Halogen Light Bulb burned out.
We looked in our manual and were able to take the cover off to get to the bulb, but we were unable to unscrew the builb and the bulb in the manual did not match the size of the one you offer (size and part number were different)
We called 1-888-738-4871.
Gentleman who answered was very knowledgeable: answered all of our questions (PULL THE OLD BULB OUT) and assisted us by ordering replacement bulbs.
We (more importantly my wife) were very pleased with the result.
We looked in our manual and were able to take the cover off to get to the bulb, but we were unable to unscrew the builb and the bulb in the manual did not match the size of the one you offer (size and part number were different)
We called 1-888-738-4871.
Gentleman who answered was very knowledgeable: answered all of our questions (PULL THE OLD BULB OUT) and assisted us by ordering replacement bulbs.
We (more importantly my wife) were very pleased with the result.
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- Customer:
- Gerry from New Milford, CT
- Parts Used:
- WB25X10019
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
interior/exterior bulb replacement
Inside "cavity" bulb was a PITA. Need to remove top decorative trim (2 screws and tabs) to access bulb housing. Broke 1 screw tab so be careful (Wiggle it more). Acccess to bulb housing was made for younger smaller hands, attached by 1 screw. Remove screw, rotate housing, replace bulb. Reverse proceedure. Outside bulb, cake...1 screw, drop lens replace bulb, your done.
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- Customer:
- Edwin from New York, NY
- Parts Used:
- WB27X10928
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
No heat
Replace the fuses
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- Customer:
- Richard from SPRINGFIELD, MA
- Parts Used:
- WB02X35488
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Bulb burned out
change bulb
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- Customer:
- Anita M from Rochester, NY
- Parts Used:
- WB25X10019
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Could not find the part at the big box stores - HD or Loew's
Removed the glass shield and inserted the 2 bulbs. Then replaced the glass shield.
The staff were terrific. Thanks so much as it had a happy ending.
Anita
The staff were terrific. Thanks so much as it had a happy ending.
Anita
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- Customer:
- Wilbert from Stephens City, VA
- Parts Used:
- WB25X10019
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Light Bulbs Failed
Used a phillips screwdriver to remove the screw holding the light cover in place. Removed the two bulbs and replaced them. Closed the cover and tightened the screw
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