ZSA1202J4SS General Electric Microwave - Instructions

I first read where someone had the same problem. Their solution was a burned-out fuse. I ordered a new fuse...installed it and that did not solve my problem. I revisted PartSelect and read how Marla (from Arlington, TX)solved her problem. I purchased a secondary switch and when it arrived, I made a copy of Marla's instructions and followed them to the letter. I installed the new secondary switch into the secondary space, put everything back together and the oven STILL DID NOT WORK. I had to take the latching panel apart again and test each switch to see if there was another bad one. I found that the third switch was burned out. So I took the new switch out of the second slot and installed it into the third slot. I tested the switches before reinstalling the latching panel. This time everything worked. So I put everything back together, reinstalled the microwave on the wall, tested it again, and everything worked perfectly.

PER YOUR INSTRUCTION

Replaced all 3 switches and Holder for all 3 switches. All is working great now.

the problem was the mounting bracket that was installed when the house was built ,was not the bracket that came with the microwave. It was used to step the microwave out 3" in front of the other cabinets for the style that they were using then. so when I was installing the new cabinets I didn't want that style, so I ordered the original mounting bracket. It was a perfect fit and the install went great

I did some research and found the part through this website. Very easy to change the heater sheath, just took long to take everything apart. Looked at some diagrams to see exactly where the part was.

The Halogen Light Bulbs for lighting the area below the microwave seemed to be burned out. I order new bulbs but by the time they arrived the old bulbs appeared to be working again. Not sure why this happened but I have new bulbs if they become burned out for good at some point.

Checked all sensors with a multi-meter, found the thermostat to be the problem, no continuity.

Part Select sent the wrong part I did not realize it until prong broke off one of the bulbs. They sent 130v instead of 120v. Return bulbs awaiting resolution.

Ridiculously easy, unscrew, and change bulbs. Having the correct bulbs made all the difference, I did not have to waste time looking for the correct one.

Our Microwave’s Halogen Light Bulb burned out.

We looked in our manual and were able to take the cover off to get to the bulb, but we were unable to unscrew the builb and the bulb in the manual did not match the size of the one you offer (size and part number were different)

We called 1-888-738-4871.

Gentleman who answered was very knowledgeable: answered all of our questions (PULL THE OLD BULB OUT) and assisted us by ordering replacement bulbs.

We (more importantly my wife) were very pleased with the result.

change bulb

Inside "cavity" bulb was a PITA. Need to remove top decorative trim (2 screws and tabs) to access bulb housing. Broke 1 screw tab so be careful (Wiggle it more). Acccess to bulb housing was made for younger smaller hands, attached by 1 screw. Remove screw, rotate housing, replace bulb. Reverse proceedure. Outside bulb, cake...1 screw, drop lens replace bulb, your done.

Replace the fuses

It was just a matter of removing the old bulb and easily putting the new one in place. Very simple repair and the bulb was received amazingly fast. Was no doubt the best service I have received and I appreciate the quick response.

Replaced the fuse. Result; did not fix the problem.