ZSA1201J4SS General Electric Microwave - Instructions

unplugged power
removed main black cover.
located part WB24X10047 and replaced

The first holder locker was shipped in a soft envelope and was damaged in shipping. I ordered a second holder locker with instructions to ship in a hard container and mentioned what happened to the first holder locker. The second holder locker was shipped also in a soft envelope and was received damaged.

I notified customer service and have yet to receive a response.

I now have the part on order with a local company.
Kenneth Files
(831) 688-0740

Part arrived next day! Thank you Parts Select. Holder bracket on older GE microwave was broken so MW would not start because door latch did not activate door switch. Removed front panel unplugged all the wiring (after I had taken a picture) to gain access to the holder bracket. Unplugged the three door switches. Removed two screws that held the holder bracket. Installed three new door switches into the new holder bracket. Positioned the bracket behind the frame and screwed back in the two screws. Snapped in this seven wire attachments, set the control panel back in the microwave and secured it with two screws. I only needed one screwdriver and one needle nose plier to remove the wire attachment from a door switch which made it easier to remove. 40 minutes.

First I had to accept the fact that the unit was designed to keep non-professional people from doing any repairs. The switch was installed in such a manner that I had to break the mounting to remove the switch, then drill a hole in the mounting to secure the new switch in place.

remov cover to check voltage and found problem at the interlock switch ohm the switch and found it was open replace both switches it work fine now

PER YOUR INSTRUCTION

When removing a non-working door switch, you will see a hooked piece of plastic on the holder locker that looks like a latch. If you try to pull it back in order to either remove the bad switch or install a good one, it will likely break. Instead, you need to pivot the switch (It pivots on a little post which is fitted into a hole at the corner of the switch) out of position so that it is not held back by the 'latch'. Then lift the switch out. If you have to use lots of force anything, you're doing something wrong. Reverse all this when installing the new switch.

With this model, you must remove the outer covering. Don't try to access the display unit from the front like I've seen in some other GE microwave videos. After removing the outer covering, the switches are easy to replace. They are very visible and easy to get to without taking any other parts off. You will see the door switches just behind the display board. Remove the switch and then remove the connecting wires to ensure you don't inadvertently brake a wire. You will need a tamper resistant star bit to remove 3 or 4 screws from the back panel. All other screws are philips head. I went ahead and replaced both switches (yes...there are two of them) and works like a charm. I saved an $800 microwave for less than $60 and know what to do if it happens again. Appears to be a common problem on this model. Thanks for others making a post...It saved me time and money reading others remarks. Good luck!

Disassembly control panel and remove switch holder; test for micro switches for continuity. Holder had broken post on micro switch holder.

I did some research and found the part through this website. Very easy to change the heater sheath, just took long to take everything apart. Looked at some diagrams to see exactly where the part was.

the problem was the mounting bracket that was installed when the house was built ,was not the bracket that came with the microwave. It was used to step the microwave out 3" in front of the other cabinets for the style that they were using then. so when I was installing the new cabinets I didn't want that style, so I ordered the original mounting bracket. It was a perfect fit and the install went great

Part Select sent the wrong part I did not realize it until prong broke off one of the bulbs. They sent 130v instead of 120v. Return bulbs awaiting resolution.

Checked all sensors with a multi-meter, found the thermostat to be the problem, no continuity.

The Halogen Light Bulbs for lighting the area below the microwave seemed to be burned out. I order new bulbs but by the time they arrived the old bulbs appeared to be working again. Not sure why this happened but I have new bulbs if they become burned out for good at some point.

Ridiculously easy, unscrew, and change bulbs. Having the correct bulbs made all the difference, I did not have to waste time looking for the correct one.