ZSA1201J3SS General Electric Microwave - Instructions

Part arrived next day! Thank you Parts Select. Holder bracket on older GE microwave was broken so MW would not start because door latch did not activate door switch. Removed front panel unplugged all the wiring (after I had taken a picture) to gain access to the holder bracket. Unplugged the three door switches. Removed two screws that held the holder bracket. Installed three new door switches into the new holder bracket. Positioned the bracket behind the frame and screwed back in the two screws. Snapped in this seven wire attachments, set the control panel back in the microwave and secured it with two screws. I only needed one screwdriver and one needle nose plier to remove the wire attachment from a door switch which made it easier to remove. 40 minutes.

I first read where someone had the same problem. Their solution was a burned-out fuse. I ordered a new fuse...installed it and that did not solve my problem. I revisted PartSelect and read how Marla (from Arlington, TX)solved her problem. I purchased a secondary switch and when it arrived, I made a copy of Marla's instructions and followed them to the letter. I installed the new secondary switch into the secondary space, put everything back together and the oven STILL DID NOT WORK. I had to take the latching panel apart again and test each switch to see if there was another bad one. I found that the third switch was burned out. So I took the new switch out of the second slot and installed it into the third slot. I tested the switches before reinstalling the latching panel. This time everything worked. So I put everything back together, reinstalled the microwave on the wall, tested it again, and everything worked perfectly.

The first holder locker was shipped in a soft envelope and was damaged in shipping. I ordered a second holder locker with instructions to ship in a hard container and mentioned what happened to the first holder locker. The second holder locker was shipped also in a soft envelope and was received damaged.

I notified customer service and have yet to receive a response.

I now have the part on order with a local company.
Kenneth Files
(831) 688-0740

Part just snapped into place and wires were reattached.

Unscrewed the control panel (2 screws), lift up and let hang, with a plan screwdriver open bracket holding the switch, unplug 2 wires, replace with new switch, plug in the 2 wires, push switch back into bracket. Then slide on the control panel, put the 2 screws back. Easy fix.

-unplug
-remove top and front covers
-unplug wire connectors from heating assembly
-remove heating assembly from metal stand and push out of the way
-remove metal stand from dry
-pull out heating assembly
-install new one in reserve order

the problem was the mounting bracket that was installed when the house was built ,was not the bracket that came with the microwave. It was used to step the microwave out 3" in front of the other cabinets for the style that they were using then. so when I was installing the new cabinets I didn't want that style, so I ordered the original mounting bracket. It was a perfect fit and the install went great

I did some research and found the part through this website. Very easy to change the heater sheath, just took long to take everything apart. Looked at some diagrams to see exactly where the part was.

The Halogen Light Bulbs for lighting the area below the microwave seemed to be burned out. I order new bulbs but by the time they arrived the old bulbs appeared to be working again. Not sure why this happened but I have new bulbs if they become burned out for good at some point.

Part Select sent the wrong part I did not realize it until prong broke off one of the bulbs. They sent 130v instead of 120v. Return bulbs awaiting resolution.

Checked all sensors with a multi-meter, found the thermostat to be the problem, no continuity.

Ridiculously easy, unscrew, and change bulbs. Having the correct bulbs made all the difference, I did not have to waste time looking for the correct one.

Our Microwave’s Halogen Light Bulb burned out.

We looked in our manual and were able to take the cover off to get to the bulb, but we were unable to unscrew the builb and the bulb in the manual did not match the size of the one you offer (size and part number were different)

We called 1-888-738-4871.

Gentleman who answered was very knowledgeable: answered all of our questions (PULL THE OLD BULB OUT) and assisted us by ordering replacement bulbs.

We (more importantly my wife) were very pleased with the result.

Removed the glass shield and inserted the 2 bulbs. Then replaced the glass shield.

The staff were terrific. Thanks so much as it had a happy ending.

Anita

change bulb