PNM1871SM1SS General Electric Microwave - Instructions
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- Customer:
- Sharon from BUDD LAKE, NJ
- Parts Used:
- WB02X10733
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
I was receiving message that charcoal filter needed replacing
I finally found the two screws to remove the fan opening. Once I did that I did not locate an OLD charcoal filter!! I just deducted there was never one in there, based on where the instructions said it should be located. I placed the new filter and let it "rest on an angle" as per the instructions I read from the diagram, and from the other peoples description online. I put the breaker back on and all seems fine!
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- Customer:
- Edward from DENVER, NC
- Parts Used:
- WB26X10208, WB06X10144
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Turntable Replacement Motor was a larger diameter than the original
Drilled a new tap hole in the base-plate to match the larger diameter motor.
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- Customer:
- Mark from FORT COLLINS, CO
- Parts Used:
- WB27X10928, WB24X829
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
Microwave would run when door was opened, tripped breaker, wouldn't run at times, door opening and close would help/hurt operation
The breaker was tripped but fuse was ok on testing. I kept the fuse for possible future repairs. To access door switches and fuse on this model JVM1850CF001, remove 2 phillips screws at top. Then slide the grill to the left (toward hinges) about 1 cm and it should easily come off forwardly. Remove phillips screw underneath grill attaching the main panel. Lift the panel 1 cm and it will easily come off forwardly - I let it hang by the electrical cords. Now you can see/discharge capacitor(s). Remove 2 star screws inside door to loosen/remove/access door switch frame. 3 switches are held in the frame by plastic tabs - one tab per switch. One is primary and 2 are secondary door switches. I removed each switch one at a time by lifting tab, pulled off the electrical connector and filed the male metal connection on each switch. I replaced the switch with a loose button (loose and didn't click as crisply compared to the other switches) with a new secondary door switch. It was the lower secondary switch. Worked like a charm after that.
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- Customer:
- Barbara from GLENDALE, AZ
- Parts Used:
- WB05X10007
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Broken Hook on Microwave Door
This particular model has 2 hooks that are separate.
1. Remove the plastic trim on the inside of the door. Use a spatula and be care not to break any of the snapping parts. It will come apart.
2. There will be a metal trim that needs to be removed in order to get to the "screw" or "rod" that holds the hook in place.
3. All around the metal trim, there are plastic snaps. Use a screw driver to release the snaps from the metal trim.
4. My metal trim did not want to fully be removed... I was able to release the side where the hooks were and the bottom snaps.
5. Use the needle nose pliers to remove the spring. I found it easier to remove the bottom part of the spring to free the hook.
6. I had to pull on the metal trim enough to get the rod out of the hook so the hook could be removed. Very difficult with one person, but I got it done.
7. Put the spring in the new hook before you install it.
8. Put the rod back in, then the hook, then through the right hole.
9. Attach the bottom of the spring back to the lower hole.
10. Snap the metal trim back onto the microwave door.
11. Snap the plastic trim back onto the door.
12. Move the hooks up and down and feel there is tension. This should probably be done after Step 9.
13. Breathe!!!!
1. Remove the plastic trim on the inside of the door. Use a spatula and be care not to break any of the snapping parts. It will come apart.
2. There will be a metal trim that needs to be removed in order to get to the "screw" or "rod" that holds the hook in place.
3. All around the metal trim, there are plastic snaps. Use a screw driver to release the snaps from the metal trim.
4. My metal trim did not want to fully be removed... I was able to release the side where the hooks were and the bottom snaps.
5. Use the needle nose pliers to remove the spring. I found it easier to remove the bottom part of the spring to free the hook.
6. I had to pull on the metal trim enough to get the rod out of the hook so the hook could be removed. Very difficult with one person, but I got it done.
7. Put the spring in the new hook before you install it.
8. Put the rod back in, then the hook, then through the right hole.
9. Attach the bottom of the spring back to the lower hole.
10. Snap the metal trim back onto the microwave door.
11. Snap the plastic trim back onto the door.
12. Move the hooks up and down and feel there is tension. This should probably be done after Step 9.
13. Breathe!!!!
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- Customer:
- Pearlie from Beulaville, NC
- Parts Used:
- WB27X10928
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Timer, light and control pad worked. Turn table and heat did not work. Oven would not start up.
I first read where someone had the same problem. Their solution was a burned-out fuse. I ordered a new fuse...installed it and that did not solve my problem. I revisted PartSelect and read how Marla (from Arlington, TX)solved her problem. I purchased a secondary switch and when it arrived, I made a copy of Marla's instructions and followed them to the letter. I installed the new secondary switch into the secondary space, put everything back together and the oven STILL DID NOT WORK. I had to take the latching panel apart again and test each switch to see if there was another bad one. I found that the third switch was burned out. So I took the new switch out of the second slot and installed it into the third slot. I tested the switches before reinstalling the latching panel. This time everything worked. So I put everything back together, reinstalled the microwave on the wall, tested it again, and everything worked perfectly.
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- Customer:
- Reed from Denver, NC
- Parts Used:
- WB07X11385
- Difficulty Level:
- Very Difficult
- Total Repair Time:
- 30 - 60 mins
The vent grill's plastic section had a defect
The part received was defective and I will have to use a rotary Dremel tool to grind down plastic that wasn't properly formed during the injection mold process. This will likely take several attempts to get it properly shaped in order to install the vent grill as it currently prevents the part from sliding left to right behind the slots in the microwave hood.
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- Customer:
- Timothy from LAKE WALES, FL
- Parts Used:
- WB06X10144
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
The coupler broke , glass turntable not turning
Received part installed in less than one minute, easy fix alignment of part in shaft pressing down into position
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- Customer:
- WALTER from SEATTLE, WA
- Parts Used:
- WB02X10733
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
No problem in replacing the charcoal filter
I just followed your instructions that came with the filter removed the screws and slid the cover to the left
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- Customer:
- Tom from Mission, TX
- Parts Used:
- WB05X10007
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Pliers, Screw drivers
the top plastic latch pawl broke
This microwave has two separate spring-loaded latch pawls. To get the broken latch pawl off and install the new one you first take off the rectangular plastic trim piece from the inside of the door to expose the pawls. There is a pin that secures the pawl in place. To get the pin out I had to carefully drill a regular hole bigger than the pin with the Dremel tool at the edge of the plastic door piece. I then could extract the pin with a small screwdriver or twizzers. The old pin and spring will come out and you reverse the procedure to install pawl and pin and connect spring. Then reinstall trim piece. I put a small piece of black electricians tape over the hole I made in the door edge. It doesn't show when door is closed and it blends well with the black plastic edge. Test to make sure microwave works and mine did after some carefully fitting of the trim piece.
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- Customer:
- Timothy from MAYSVILLE, GA
- Parts Used:
- WB24X830
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Microwave would run but not heat
Removed the control panel, one screw at the top. Removed 2 screws on the door switch holder and removed the door switch. VERY EASY.
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- Customer:
- Kathy from LEWISTON, MI
- Parts Used:
- WB06X10144
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
The center of turn table broke. A small plastic part that goes under the glass in center.
We took out the broken part, it came right out,and put new part .
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- Customer:
- Lawrence from Cincinnati, OH
- Parts Used:
- WB02X10733
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Water dipenser valve leaking.
Replaced the filter cartridge.Problem solved.
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- Customer:
- janice from GOLD RIVER, CA
- Parts Used:
- WB49X10063
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
I thought I had pushed the timer button for 20 minutes duration period,
however, I had hit the cook button and the microwave did not have an item to cook inside. Resulted in shattering the glass tray and meting the plastic lid sitting inside which was fused to the cooking tray. Carefully wrapped up the shattered tray and melted lid in heavy paper, deposited it into the garbage, then happily placed my new E.O.M. glass cooking tray into my G.E. Profile microwave. Thank you .
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- Customer:
- Georgina from WAYNE, NJ
- Parts Used:
- WB06X10001
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
replace plastic ring in microwave
placed plastic ring under glass rotating plate in microwave
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- Customer:
- Marco from UNIVERSITY HT, OH
- Parts Used:
- WB07X11385
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Broken tabs on ventilation grille
Original vent tabs broke off. Had repaired it by attaching it back with screws and two pieces of plastic on the top, which eventually broke again. Bought this part, which fit perfectly. NOTE: part did not come with the screws. I used screws that I found on the old ventilation grille which were attached to two aluminum tabs on the inside. These screws fit perfectly for the top of the microwave attaching to the ventilation grille without a problem. Looks like new!
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