JES831W General Electric Microwave - Instructions

Just put the new tray in and it fit perfect

Cannot believe how fast I received the tray. It was shipped from Lenexa warehouse, which is just 100 miles south of us so I received it in like nextday. Popped it in Microwave and was good as new. Will definitely order from parts select again. Thank you.

My husband wanted to use super glue to put it back together. I totally disagreed - googled the problem - order the replacement tray. It works great!!!

remove cover, unplug secondary door switch (top switch)
remove switch from holder, install new switch, plug in wires, replace cover, very easy. door switches are a common problem
with microwave ovens.

Replace the fuses

Replaced the fuse. Result; did not fix the problem.

with one hand

just set the new carousel tray into place inside the microwave.
but your site made it so easy to order. will keep the site as a favorites.
thank you

remove cover-unplug wires from secondary switch-remove switch-snap in new switch-plug in wires-replace cover-works great. very easy to do.

I removed the outside cover of my microwave . ,It slides off , and the the burned out bulb was in a easy location ,and easy to remove, and then I replaced the new one then , replaced the outside cover, pluged in my microwave and bingo '''it was a sucess, and by the way I am 82 years old and like to repair things , so it saved me about 100. 00 With the walk in price of 65. 00. They charge you,, and labor it cost to replace the blub thank you for your promped service pat

20 month old GE m/w had made "electrical" smells from beginning. Finally unit failed to turn on. Disassembly was easy except that I needed to buy anti-tamper screw driver bits from Sears to remove two screws. Found the blade connector to the sensor was a loose fit, resulting in severe heating at the connection. Plastic connector was melted and sensor was damaged to the extent this seems a possible fire hazard. Replacing the sensor is trivial, and requires removing one Phillips head screw. Reterminating the defective connector requires basic electrical skills; wire stripping and crimping. Be sure to clip a few millimeters of wire to get undamaged copper. Be sure to replace both connectors if connections feel at all loose. M/w reassembly is trivial.

Microwave would not turn on. Lights and fan worked fine. Before the microwave stopped completely, it would turn the microware fan on even when door was open. I read the reviews and they were exactly the same issue that others were facing. Once I opened the front panel and got to the switches it was easy to figure out which switch was bad as it was the one that was soft (When clicking it). It was hard to take it out though (it seemed stuck). So, I used a plier to yank it out. I put in the new switch and everything worked just great! I would like to thank other comments that were left on the site to make my task much easier. Thank you (to the commenters on PartsSelect), you not only saved me money, but also ensured that I learn about the microwave more and give me the confidence that I could fix it.

First unplugged the microwave, took top grill off, took control panel off, took wires off and used color coded tape to make sure they went back in right places, took fuse out and replaced it and put every thing back and it all worked fine and to top it off my wife did it all. So it was pretty easy.

I googled "Microwave stopped working", and after reviewing numerous websites with suggestions, I found the response noted below at "Help Owl" which was the most straighfoward and clear explanation to trouble shoot the problem. I first tested the Thermal Cut Out (TCO) per the instructions below and that was the problem. I didn't have to test the electrical fuse. Turns out that you cannot typically use the microwave continuously for more the 12 or 13 minutes or it may overheat and the TCO will shut it down. Extremely easy to test for and fix, and the part is only $15! See Trouble Shooting steps as follows: Make sure that the unit is vented properly and that if you are using it for prolonged periods while cooking, that you turn-on the vent fan.
If there is no display / power within the unit...first check your power source where you plug the unit into the wall.

If that is good, Remove the Cabinette/Cover "Note: it has 3-Torx Anti-Tamper Screws".

Then as you face the microwave from the rear, at the left rear corner is a small circuit board with a fuse. "Check the Fuse"

If the fuse is good, Check the following:

1 - The most common component failure is the "Cabinette TCO" (Thermal Cut-Off Thermostat).

As you face the microwave from the rear...It is located under the cover, on top, on the left front corner area.

It is a Circular, Black & Silver Disc Shaped component about the size of a dime in diameter and is about 1/2" in height.

It has Two (2) Wires attached to it's spade connectors and it acts as a safety fuse.

"IF YOU PUT AN INSULATED JUMPER WIRE ACROSS THE 2 TERMINALS THE POWER SHOULD RETURN AND THE DISPLAY WILL LIGHT"

Anything other than these two items should be checked by an Authorized Service Technician as these microwaves have components thay carry "HIGH VOLTAGE SHOCK HAZZARDS"

It was a snap using the instructions given. The key is getting into the unit. I did have to use a multimeter to find the failed switch since there are two of that type.