JE520WC001 General Electric Microwave - Instructions
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After closing door the display panel must be tapped on to keep the unit operating.
The switches are not the problem! The problem is in the tolerences of the latch housing. I have ordered two new housings (Upper & Lower) and will see if the tolerences are closer. If not I will try epoxying a shim to the plate that operates the microswitches. The other option is to file the mounting slots of the housing to allow adjustment, which would be iffy,keeping them from moving with use. The exploded drawings really need to be clarified. The scale is way too small. It was extremely difficult to pick out the individual parts of the mechanisiam.
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- Customer:
- Glenn from Sparta, WI
- Parts Used:
- WB27X10985
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Microwave went dead/no display
Took the cabinet off the microwave and checked for a fuse. Found that it was good, then checked for the voltage path to the controls and found the cavity thermal cut out was not conducting. Using a voltage meter to check things. Unplug the microwave for several of the tests. You must know how to work with electricity to do this. Installed the new part and the microwave now works. As a hint to what had happened my wife had heated a large casserole then right after that went to heat a smaller dish. At that time the microwave was hot and did not restart.
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- Customer:
- charles from SARASOTA, FL
- Parts Used:
- WB27X10928
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Touch pad failed to respond to any programming effort
Went to onlin source, found a couple youtube videos then went to the GE site which had a not-too-easy that find trouble shooting guide. It was extremely helpful as it described a fuse as a fix 80% of the time for touch paid failure. I really didn't believe it would b a fuse, but it was the cheapest fix, $8. I got the fuse and was surprised to fine there are two of them on this model. I took a guess and replaced the top one ( neither fuse was black or burned to indicate a failure but the top one was a bit mor greyish). put it all back together and it works fine.
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- Customer:
- John from OWOSSO, MI
- Parts Used:
- WB27X10928
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
microwave stopped working
took off upper grille and touch pad and removed the old line fuse and replaced with a new fuse ...turned on it is working fine...sources of help: UTube and GE manuel
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- Customer:
- Jim from Lincolnshire, IL
- Parts Used:
- WB24X830
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Microwave would not go on
All electrical worked (fan, lights, control panel) door switch was broke. Pulled the oven out. Took out two big screws from the cabinet above. (be careful not to drop oven)Set the oven on kitchen counter. Took off five screws that held the vent cover. Removed vent cover. Took out one screw that held the control panel. Lifted, turned and slid the panel into the space below so I could get to the upper door switch. Replace door switch and re-assemble.
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- Customer:
- Bruce from Sammamish, WA
- Parts Used:
- WB27X10985
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Microwave display showed nothing, no power.
Per the troubleshooting diagram inside the microwave oven, I discovered the one of the TCO was open (using Ohmmeter). Found my microwave oven model on PartSelect and used the diagram to select the TCO needed and placed order. Part came in three days, installed new TCO, reconnected wires and the microwave oven was back working in 10 minutes.
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- Customer:
- Don from Monte Sereno, CA
- Parts Used:
- WB24X829
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Microwave wouldn't start after "Start" pushed
Took cover off, noted the two side by side switches easily visible and we hought one of these was responsible. Then son noted a third switch at the top of the plastic assembly which inserts at an odd angle. When it was inspected signs of a previous short showed up with burnt contact points. Reinserted at same odd angle as there were guide holes, closed things up and oven worked 100%. Great prompt service and great website!! We will use you again
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- Customer:
- PATRICK from Covington, LA
- Parts Used:
- WB24X829
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Oven blows 20 amp fuse
Primary door switch was shorted and blew the fuse when the oven was plugged in. Replaced primary door interlock switch.
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- Customer:
- JULIA from JACKSONVILLE, FL
- Parts Used:
- WB24X829
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
microwave would not start
took of cover removed switch and replaced with new one
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- Customer:
- Larry from CHARLOTTE, NC
- Parts Used:
- WB24X830
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
When you open the door at the start the fan wood come on
I removed the unit from the wall removed the top two screws holding the panel above the door I the two screws holding the control panel removed the three switchs I found the top one to be blown and replaced it
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- Customer:
- Paul from Modesto, CA
- Parts Used:
- WB27X10985
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
When running a burning plastic smell coming from the venting air.
Took the cover off (removed the five screws, two of which were security screws off the back) and found one connector on the thermal cut out with its shielding melted. Very easy swap out of the new cut out and we were up and running as if new.
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Microwave stays on when door opened
Removed control panel first then removed bracket holding door switches 8 screws total very easy fix ????
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- Customer:
- Frank from VIPER, KY
- Parts Used:
- WB27X10928
- Difficulty Level:
- Very Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Blown fuse in microwave
One small Phillips screwdriver and one fuse puller (I used cord). Unplug unit. Remove the two screws on the vent face plate. Remove the one screw on the panel assembly. Gently let hang. Pull the fuse located on the upper left wall. Replace fuse. Reassemble.
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Microwave powered up when door was opened
After researching on line and watching installation videos, ordered all three switches and installed. Disassembly of microwave was simple, removing the bracket holding the switches was a little tricky, it sits behind a metal post and you have to angle and wiggle it out. One note of caution when replacing all three switches, be sure to install correct switch in correct location. Had two of one style switch and one of a second style, and put one in wrong place, causing microwave to power up again when door was opened. After thinking it through and doing a second disassembly, and double checking installation instructions, corrected problem and microwave now works fine.
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- Customer:
- Kenneth from Giddings, TX
- Parts Used:
- WB27X10985
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
microwave did not operate
this is not fair to the do it yourself person because I have been an electrican for forty one years I removed the cover spotted the burnt limit switch ordered the part replaced the part and checked operation of the microwave thanks for the painless task of locating and ordering of needed part
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