JE520WC001 General Electric Microwave - Instructions
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- Customer:
- Kenneth from Giddings, TX
- Parts Used:
- WB27X10985
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
microwave did not operate
this is not fair to the do it yourself person because I have been an electrican for forty one years I removed the cover spotted the burnt limit switch ordered the part replaced the part and checked operation of the microwave thanks for the painless task of locating and ordering of needed part
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- Customer:
- David from Collegeville, PA
- Parts Used:
- WB27X10985
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Microwave Oven overheated
I thought I was setting the timer only on the microwave and accidently cooked an empty oven for 10 minutes. It was dead and I used the schematic and figured out the problem. Got the part and installed in 10 or less minutes. Oven is back in action.
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- Customer:
- Ronald from PONCA CITY, OK
- Parts Used:
- WB27X10928
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
Frost build up on bottom to ice bin and delivery chute in door creating ice blockage
Remove the ice bin.
Turn the ice maker selection to "OFF"
Use small flat blade screwdriver to open the plastic ears on the electic plug in connectiion
Use #2 Phillips screwdriver to remove the screw on the front left side of the ice maker
Pull the ice maker forward until free of the two studs in the left side rear of the freezer wall
Check to see if the supplied water chute is the correct size for your application, if not remove the water chute from the old ice maker and place it on the new one.
Place the new ice maker in the freezer connecting the slots on the left read with the studs on the left wall
NOTE; IF THE ICE MAKER DOES NOT APPEAR TO BE LEVEL HORIZONTALLY REMOVE IT AND CAREFULLY REINSTALL IT TO ACHIEVE LEVEL
NOTE: ENSURE THE WATER DELIVERY TUBE RESTS IN THE RECEIVER TRAY
Reconnect the electrical plug ( needle nose pliers may be helpful in aligning the male plug with the female plug)
Move the selector from "OFF" to "ON"
Replace the ice bin and close the freezer door
Turn the ice maker selection to "OFF"
Use small flat blade screwdriver to open the plastic ears on the electic plug in connectiion
Use #2 Phillips screwdriver to remove the screw on the front left side of the ice maker
Pull the ice maker forward until free of the two studs in the left side rear of the freezer wall
Check to see if the supplied water chute is the correct size for your application, if not remove the water chute from the old ice maker and place it on the new one.
Place the new ice maker in the freezer connecting the slots on the left read with the studs on the left wall
NOTE; IF THE ICE MAKER DOES NOT APPEAR TO BE LEVEL HORIZONTALLY REMOVE IT AND CAREFULLY REINSTALL IT TO ACHIEVE LEVEL
NOTE: ENSURE THE WATER DELIVERY TUBE RESTS IN THE RECEIVER TRAY
Reconnect the electrical plug ( needle nose pliers may be helpful in aligning the male plug with the female plug)
Move the selector from "OFF" to "ON"
Replace the ice bin and close the freezer door
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- Customer:
- Pearlie from Beulaville, NC
- Parts Used:
- WB27X10928
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Timer, light and control pad worked. Turn table and heat did not work. Oven would not start up.
I first read where someone had the same problem. Their solution was a burned-out fuse. I ordered a new fuse...installed it and that did not solve my problem. I revisted PartSelect and read how Marla (from Arlington, TX)solved her problem. I purchased a secondary switch and when it arrived, I made a copy of Marla's instructions and followed them to the letter. I installed the new secondary switch into the secondary space, put everything back together and the oven STILL DID NOT WORK. I had to take the latching panel apart again and test each switch to see if there was another bad one. I found that the third switch was burned out. So I took the new switch out of the second slot and installed it into the third slot. I tested the switches before reinstalling the latching panel. This time everything worked. So I put everything back together, reinstalled the microwave on the wall, tested it again, and everything worked perfectly.
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- Customer:
- Kip from POWELL, OH
- Parts Used:
- WB27X10928
- Difficulty Level:
- Very Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Socket set
Not heat
-unplug
-remove top and front covers
-unplug wire connectors from heating assembly
-remove heating assembly from metal stand and push out of the way
-remove metal stand from dry
-pull out heating assembly
-install new one in reserve order
-remove top and front covers
-unplug wire connectors from heating assembly
-remove heating assembly from metal stand and push out of the way
-remove metal stand from dry
-pull out heating assembly
-install new one in reserve order
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- Customer:
- Igor from Delray Beach, FL
- Parts Used:
- WB27X10985
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers, Socket set
No power, no lights, did not work
Relatively simple for skilled person.
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- Customer:
- Edwin from New York, NY
- Parts Used:
- WB27X10928
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
No heat
Replace the fuses
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- Customer:
- Mack from Jacksonville, FL
- Parts Used:
- WB27X10928
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers, Screw drivers
No heat.
Replaced the fuse. Result; did not fix the problem.
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- Customer:
- Robert from The Woodlands, TX
- Parts Used:
- WB27X10985
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Microwave stopped working and nothing would show on the display...completely dead. Wife had just heated two separate items, one for about 10 minutes and one for about 6 minutes. Mircowave was hot to the touch.
I googled "Microwave stopped working", and after reviewing numerous websites with suggestions, I found the response noted below at "Help Owl" which was the most straighfoward and clear explanation to trouble shoot the problem. I first tested the Thermal Cut Out (TCO) per the instructions below and that was the problem. I didn't have to test the electrical fuse. Turns out that you cannot typically use the microwave continuously for more the 12 or 13 minutes or it may overheat and the TCO will shut it down. Extremely easy to test for and fix, and the part is only $15! See Trouble Shooting steps as follows: Make sure that the unit is vented properly and that if you are using it for prolonged periods while cooking, that you turn-on the vent fan.
If there is no display / power within the unit...first check your power source where you plug the unit into the wall.
If that is good, Remove the Cabinette/Cover "Note: it has 3-Torx Anti-Tamper Screws".
Then as you face the microwave from the rear, at the left rear corner is a small circuit board with a fuse. "Check the Fuse"
If the fuse is good, Check the following:
1 - The most common component failure is the "Cabinette TCO" (Thermal Cut-Off Thermostat).
As you face the microwave from the rear...It is located under the cover, on top, on the left front corner area.
It is a Circular, Black & Silver Disc Shaped component about the size of a dime in diameter and is about 1/2" in height.
It has Two (2) Wires attached to it's spade connectors and it acts as a safety fuse.
"IF YOU PUT AN INSULATED JUMPER WIRE ACROSS THE 2 TERMINALS THE POWER SHOULD RETURN AND THE DISPLAY WILL LIGHT"
Anything other than these two items should be checked by an Authorized Service Technician as these microwaves have components thay carry "HIGH VOLTAGE SHOCK HAZZARDS"
If there is no display / power within the unit...first check your power source where you plug the unit into the wall.
If that is good, Remove the Cabinette/Cover "Note: it has 3-Torx Anti-Tamper Screws".
Then as you face the microwave from the rear, at the left rear corner is a small circuit board with a fuse. "Check the Fuse"
If the fuse is good, Check the following:
1 - The most common component failure is the "Cabinette TCO" (Thermal Cut-Off Thermostat).
As you face the microwave from the rear...It is located under the cover, on top, on the left front corner area.
It is a Circular, Black & Silver Disc Shaped component about the size of a dime in diameter and is about 1/2" in height.
It has Two (2) Wires attached to it's spade connectors and it acts as a safety fuse.
"IF YOU PUT AN INSULATED JUMPER WIRE ACROSS THE 2 TERMINALS THE POWER SHOULD RETURN AND THE DISPLAY WILL LIGHT"
Anything other than these two items should be checked by an Authorized Service Technician as these microwaves have components thay carry "HIGH VOLTAGE SHOCK HAZZARDS"
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- Customer:
- Stephanie from Kernersville, NC
- Parts Used:
- WB27X10928
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers, Screw drivers
microwave won't heat
bought a fuse but that didn't solve the problem. Guess I need a new microwave
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- Customer:
- James from Fall Branch, TN
- Parts Used:
- WB27X10928
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
microwave just stopped working
First unplugged the microwave, took top grill off, took control panel off, took wires off and used color coded tape to make sure they went back in right places, took fuse out and replaced it and put every thing back and it all worked fine and to top it off my wife did it all. So it was pretty easy.
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- Customer:
- Butch from Gulfport, MS
- Parts Used:
- WB27X10985
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Started with a burning smell and eventually no operation at all.
Took the screws out that held the oven case on. Looked around and found a connection on the oven cavity thermal cut out the plastic melted and black looking. I knew this was the problem but I checked the fuse anyway and the fuse was good, so I ordered the part from part select and they shipped it out fast and now my microwave is working again.
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- Customer:
- Dan from Middleburg Hts, OH
- Parts Used:
- WB27X10985
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
No display
I had a bad cut off sensor on oven cavity I ran the Microwave with nothing in it and it smoked I ran it for another 6 months then 1 day I was heating water and it stop- working. I put a new tube in might be Okay but I was not going to risk it taking another cut off sensor on overload. You have to change sensor and put on a new tube. Clearly it would be cheaper to buy a new unit but it was only 2 years old and I am an old tech and was curious. The sensor cost only 16 bucks new tube about 55 a replace brand new oven 81 bucks there you have it I was stubborn and going to get that sucker back into operation I had another oven go out the same way
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- Customer:
- Robert from Edmonds, WA
- Parts Used:
- WB27X10985
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
GE m/w wiring defect damaged cavity thermal sensor
20 month old GE m/w had made "electrical" smells from beginning. Finally unit failed to turn on. Disassembly was easy except that I needed to buy anti-tamper screw driver bits from Sears to remove two screws. Found the blade connector to the sensor was a loose fit, resulting in severe heating at the connection. Plastic connector was melted and sensor was damaged to the extent this seems a possible fire hazard. Replacing the sensor is trivial, and requires removing one Phillips head screw. Reterminating the defective connector requires basic electrical skills; wire stripping and crimping. Be sure to clip a few millimeters of wire to get undamaged copper. Be sure to replace both connectors if connections feel at all loose. M/w reassembly is trivial.
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- Customer:
- William from Socorro, NM
- Parts Used:
- WB27X10928
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers, Screw drivers
Quit working
Just like the directions said. Very simple.
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