JVM1870C General Electric Microwave - Instructions
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- Customer:
- Ronald from PONCA CITY, OK
- Parts Used:
- WB27X10928
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
Frost build up on bottom to ice bin and delivery chute in door creating ice blockage
Remove the ice bin.
Turn the ice maker selection to "OFF"
Use small flat blade screwdriver to open the plastic ears on the electic plug in connectiion
Use #2 Phillips screwdriver to remove the screw on the front left side of the ice maker
Pull the ice maker forward until free of the two studs in the left side rear of the freezer wall
Check to see if the supplied water chute is the correct size for your application, if not remove the water chute from the old ice maker and place it on the new one.
Place the new ice maker in the freezer connecting the slots on the left read with the studs on the left wall
NOTE; IF THE ICE MAKER DOES NOT APPEAR TO BE LEVEL HORIZONTALLY REMOVE IT AND CAREFULLY REINSTALL IT TO ACHIEVE LEVEL
NOTE: ENSURE THE WATER DELIVERY TUBE RESTS IN THE RECEIVER TRAY
Reconnect the electrical plug ( needle nose pliers may be helpful in aligning the male plug with the female plug)
Move the selector from "OFF" to "ON"
Replace the ice bin and close the freezer door
Turn the ice maker selection to "OFF"
Use small flat blade screwdriver to open the plastic ears on the electic plug in connectiion
Use #2 Phillips screwdriver to remove the screw on the front left side of the ice maker
Pull the ice maker forward until free of the two studs in the left side rear of the freezer wall
Check to see if the supplied water chute is the correct size for your application, if not remove the water chute from the old ice maker and place it on the new one.
Place the new ice maker in the freezer connecting the slots on the left read with the studs on the left wall
NOTE; IF THE ICE MAKER DOES NOT APPEAR TO BE LEVEL HORIZONTALLY REMOVE IT AND CAREFULLY REINSTALL IT TO ACHIEVE LEVEL
NOTE: ENSURE THE WATER DELIVERY TUBE RESTS IN THE RECEIVER TRAY
Reconnect the electrical plug ( needle nose pliers may be helpful in aligning the male plug with the female plug)
Move the selector from "OFF" to "ON"
Replace the ice bin and close the freezer door
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- Customer:
- Walter from Herndon, VA
- Parts Used:
- WB26X10038, WB06X10144
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Turntable coupler bore became oversized.
Small sized phillips screw driver was required. Once gaining access to the new motor the part(s) replacement was simple.
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- Customer:
- Lorraine J from Yuma, AZ
- Parts Used:
- WB26X10038
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Drive motor not working
There where five screws to remove to get the bottom off then two to release the motor from the housing pull the electrical supply cord out then reverse the process. Piece of cake.
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- Customer:
- Marion from GILBERTSVILLE, PA
- Parts Used:
- WB36X10071
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Glass light lens cover was cracked
I first read the previously posted directions from other customers that were sent with my part order confirmation, which were all very helpful. Then, I basically used a screw driver to unscrew the screw holding the lens cover in place - be careful as it is a very tiny screw and it can easily fall behind your oven. You might want to place a large piece of cardboard over the space between oven and wall, as I did, so that you don't lose the screw in case it falls. Next I pried open the prongs, carefully slid out the cracked lens, and slid the new lens in place, pushed back the prongs and put the screw back in. I found that it was easier to use my fingers to first place and tighten the screw because it is very small and will keep falling out of place if you try to just use the screwdriver. Good luck!
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- Customer:
- Stephanie from Voorhees, NJ
- Parts Used:
- WB26X10038
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
microwave turntable wouldn't turn
Wow! It really was as easy as everyone says. I ordered the part. It came overnight. I took out the 6 screws on the bottom of the microwave (AFTER unplugging the microwave of course), unscrewed the part and unplugged it, put in the new motor, plugged it in and screwed it in, and replaced the bottom screws. The only trouble I had, which really has nothing to do with this part or the repair, was that some of the screws on the bottom of the microwave were very difficult to replace as they didn't seem to line up with the holes beneath. I had a handyman coming to do some deck repairs and had him put those in. Ah well. I did MOST of it myself.
Stephanie, age 52
Stephanie, age 52
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- Customer:
- Isolde from RIverdale, NY
- Parts Used:
- WB02X10733
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
microwave message "time to replace filter"
It was very easy to remove the old charcoal filter and insert the new charcoal filter(had done it before with with the replacement filter GE had included with the purchase).
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- Customer:
- Judy from Friendship, MD
- Parts Used:
- WB02X10733
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Needed to change filter
Remove two screws on the top of the grill. Slide the grill to the left and then pull straight off. Slide the filter in place. Replace grill and screws
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- Customer:
- dennis from harbor springs, MI
- Parts Used:
- WB25X10019
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Halogen lamps did not light-burned out
Removed the light cover screw with a Phillips screwdriver. Removed the lamps from the packaging just enough to free up the 2 prongs for fitting in the socket. Make sure the power is in the "off position". Install the bulbs one at a time by lining up the 2 sockets (Very important not to touch the halogen bulb glass surface while installing them). Energize the light switch to check operation of the new bulbs.
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- Customer:
- James from POWAY, CA
- Parts Used:
- WB06X10144
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Previous coupler was cracked/broken
I ordered and replaced the coupler. Once installed, all was well!
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- Customer:
- Ina from Horn Lake, MS
- Parts Used:
- WB26X10038
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Motor went out. Glass tray wouldn't rotate any longer
Removed the 6 screws that held the cover below my microwave. Unplugged the part, plugged in the new one and I was done. My part arrived from you just one day after I ordered it! It was my first microwave repair ever, and it couldn't have been easier.
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- Customer:
- LEN from OCEAN SPRINGS, MS
- Parts Used:
- WB26X10038, WB06X10144
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Loud noise from the Microwave and the tray was not truning
I followed the directions on your web site. I removed the screws adn dropped the bottom tray, unplugged the drive motor, removed two screw, and replaced with the new motor. It only took about 15 minutes.
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- Customer:
- Kathie from Tipton, IN
- Parts Used:
- WB26X10038
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
The turn table was making a terrible noise and wouldn't turn. I called a repair company and they told me it would be at least a hundred dollars to fix it.
I removed the screws that held the bottom in and then dropped it down to access the motor. I removed the 2 screws that held the motor in and unplugged it. I then plugged the new one in and reattached it with the 2 screws and put the bottom back on. It took me about 5 minutes to fix it for only $40.00.
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- Customer:
- gerald from richmond, IN
- Parts Used:
- WB26X10038
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
tray drive motor
unsrewed the bottom of the microwave(there was about five or six screws)located the motor unpluged it and unscrewed the two screws holding the motor once installed i reversed the proceedure and put everything back together...simple as 1,2,3...
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- Customer:
- Phyllis from Hamilton, OH
- Parts Used:
- WB02X10733
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Past time to replace
I unscrewed two screws on top of the microwave, slid the part (which opens when the microwave is in use) to the left and put it aside. The old filter is then easily picked up and removed. I placed the new filter in the same spot. I repositioned the removed part in place, lining up the little tabs, slid it to the right, which automatically lined up for replacement of the screws. These directions were included with the new filter and it was very easy to follow. I can't believe anyone would pay someone else to do this simple task! I am a 67 year old female.
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- Customer:
- Vincent from Mount Sinai, NY
- Parts Used:
- WB25X10019
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Both my microwave halogen lamps went out.
Using a phillips screwdriver I opened the panel in which the two lamps are located and easily removed the lamps. I ordered them through the internet and was pleasantly surprised when I received them the next day.
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