JVM3670B General Electric Microwave - Instructions

First, potatoe burned up in microwave. Microwave
was dead. Took off cover and found maintaince repair pamphlet in envelope. Schematic showed one shot thermostat for fire. Ordered thermostat from you and installed it. Works fine.

Troubleshooting process:
Using a screw driver I opened the bottom of the unit using a Philips screwdriver and unhooked the drive motor electrical connector. Using a multimeter I checked to ensure power to the motor. This confirmed that the motor is bad and must be replaced.

Repair process:
After receiving new motor I removed the old motor and installed the new one using a Philips screwdriver and closed up the bottom cover.

It functioned good as new. Relatively cheap and very easy fix.

Unpugged microwave. Removed the screws on the bottom cover of the micorwave. Unpugged drive motor and removed two screws from drive motor. Installed new motor and replaced the bottom cover, plugged in microwave . . . presto!

Installation was just as easy as numerous other customers indicated. Also, your service was as great as many other customers indicted . . . part was recieved in 2 business days. Thank you for great service and website.

This is sometimes described in other repair notes as "microwave 'runs' when door is open."
With power disconnected: Remove the microwave's metal grill surround. Three lower screws accessible with lower oven door open. Two screws accessible at top of microwave door opening with door open.
Remove microwave control panel: Remove two femaleTorx head screws (#27?) that secure the panel, accessible at right side of door opening. The right side of the control panel is secured by plastic tabs fitting into slots in the oven frame. Take good care to note how these tabs disengage from the slots (lift and shift). Tab breakage very possible! Once disengaged, the panel hinges outward and downward and is self-supported. It may be necessary to guide some of the wiring out of the way to fully lower.
There are three door switches, one "monitor" and two "secondary" switches. All switches are housed in a plastic frame, which must be lifted out of position for access, each switch is retained by flexible plastic, breakable-looking hooked fingers. Also note that the electrical connectors have tiny release tabs that must be depressed in order to pull them off of the switches. In my case the topmost switch, one of the "secondary" switches, was clearly bad since there was no "snap" or click when pressing the switch's button. Maybe you can determine which switch is bad before proceeding but I had ordered all three to avoid going through this exercise again any time soon.
Replace switch or switches, place switch carrier back into position and otherwise reverse the disassembly steps.

Removed one screw, removed cover, and replaced lamp. Pretty straightforward.

Ordered through parts.select because GEprice was totally outrageous.
Unfortunately, my first order was lost and after 2 weeks I phoned your customer service and Betty was quite helpful. She followed up (as I called on a Saturday am) on Monday and reported to me that the item was lost. She then asked me if I wished to place another order. I did, of course - it arrived in a timely manner - I placed the cooking tray into the microwave and I was in business!!! Thank You Partselect!!!!!

I replaced the switch at the bottom per instruction. I had both switches. I think it was the monitor door switch.It works fine now. Thank you Part Select .

Most of the effort is simply getting the oven out of the built in enclosure and the sheet metal off. This take about 15 minutes then you have to remove the two screws (not handy location) that hold the door latch/switch assembly so you can remove the switch. I did this BEFORE ordering so I could test the switch (it was charred) and verify the part needed. WATCH OUT - some ovens use a normally open an some a normally closed version of this switch - you have to get the right one. I checked several suppliers that were showing the WRONG switch for my model. PartSelect had it right. Once I received the switch I had it on and the oven installed and running in less than 30 miutes. Working fine since then...

Took the front panel off, played with the switch while it was plugged in to verify the switch was bad. I actually was able to tweak the switch just right to keep the microwave working while the part was being delivered. When it came it was just removing two small screws and replacing. Very easy.

Easy to repair. One screw, remove bulbs, replace with new ones, secure screw.

Partselect.com shipped items quickly as promised, provided follow up email confirming receipt of order, a second email confirming shipment & a link to check shipping status.

Would not hesitate to do business with Partselect.com again!!!

The new turntable shipment was super fast!!! I received it only a few days after ordering it. Installation was nothing more than placing it in the microwave oven.

GREAT Transaction!!! Thanjs!!!

We had our kitchen remodeled; new cabinets, countertop, range, refigerator, microwave, dishwasher and floor.

The cabinets around the microwave were custom made; it looks great but it hid the screws, which had to be unscrewed to remove the grill so the interior light of the microwave could be replaced.

A stand was used to support the microwave as I lowered it so the screws could exposed so the light could be replaced.

The light was replaced, the microwave was raised back into place and all is well. I replaced the bulb while my wife was out of town. When she returned she noticed that the microwave was nice and clean; she was NOT aware of the fact that the bulb was replaced!

Bob
Racine, WI

Ordered the part. 2 days later part arrives. Took me 30 seconds to install the part. Sorry it was not more eventful.

I purchased the fuse and 3 door switches from PartSelect. Replaced the fuse first but that did not solve the problem. Then I replaced the 3 door switches and problem solved!! So fuse only cost $5.00 so glad I have a new fuse in there as well. To see how to replace door switches see videos on utube!!

Opened cover, pulled out old bulb, inserted new one, put cover back on. I was out of town when bulbs arived, my wife put it in. She said it was easy.