JVM1870B General Electric Microwave - Instructions
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- Customer:
- Mary from Lawrenceville, GA
- Parts Used:
- WB25X10019
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Light bulb went out and I was unable to find the right size locally.
Had to use a screw driver to remove the cover to replace the bulb. Worked great and your service was great. Probably didn't take more than 5 minutes.
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- Customer:
- Don from Supply, NC
- Parts Used:
- WB02X10733
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
New unit, had to use inside vent, filter not included
I went to your site and looked up the schematic parts list and determined how to remove the grill and install the filter. I had the grill off and when the filter arrived I put it in, replaced grill and screws and then in about 20 min had the microwave installed on the wall and operating. By the way the part arrived about three days earlier than estimated. Thanks for your prompt response. You are on my favorites list for future appliance parts.
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- Customer:
- KAREN from MANSFIELD, MA
- Parts Used:
- WB36X10071
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
light lens broke a couple of years ago
unscrewed the screw, pried up metal tabs that hold in light lens. took out broken pieces, slid in new light lens re-secured tabs with fingers, screwed in the screw again.
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- Customer:
- regan from oxford, MS
- Parts Used:
- WB49X10063
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
broken glass turntable
I placed the glasstop on the sprocket
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- Customer:
- Marcia from Orange, CA
- Parts Used:
- WB26X10038
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
turntable in microwave stopped working
I turned off the breaker/electric power to the microwave; opened the base of the microwave, detached the wire to the old drive motor, removed the
screws holding the drive motor in place; removed the old drive motor and installed
the new drive motor---beyond easy!!!
Thank you!
screws holding the drive motor in place; removed the old drive motor and installed
the new drive motor---beyond easy!!!
Thank you!
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- Customer:
- Rick from Muncie, IN
- Parts Used:
- WB24X829
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
microwave Quit working but lights worked
llation
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- Customer:
- Thomas from Savannah, TX
- Parts Used:
- WB06X10144
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Turntable coupler broke
I took the part out of the box and handed it to my wife and said "here ya go hun, go put this under the glass turntable in the microwave. You'll know it's installed when you hear it click down" She yelled back, "easy as pie" - - - Humm.. I can't make a pie. Fortunately the old one was in one piece as the side just split so it slid off very easy. The new one just snapped in place.
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- Customer:
- Larry from Sedalia, MO
- Parts Used:
- WB26X10038
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Noisy cooking tray motor with electrical smoke smell
Just removed the screws from botton of unit, unplugged and removed the burned up motor, reveresed the process to install new motor. Less than 10 minute job.
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- Customer:
- Bernard from McDonough, GA
- Parts Used:
- WB26X10038
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
The microwave was making a lot of noise and the glass plate was turning very slowly.
I diagnosed the problem myself. I googled GE parts and was refered to you guys. I ordered the part and it took less than a 5 days to arrive. I used a phillips scewdrive to remove the cover of my microwave and removed the turning glass motor. This took less that 30min and cost less that $50.00. I figured that it would have cost me approx $125.00 to get a tech person to my home for this repair.
Thanks a lot!
Bernard
Thanks a lot!
Bernard
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Still runs even the door was open
Pulled it from the wall remove the front vent covers removed the control panel remove the door switches by a special screw driver bit which looks a star remove the electrical terminals pressed the plastic clip pulled the switch replaced it with new one then followed initial steps backward
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- Customer:
- Sharon from BUDD LAKE, NJ
- Parts Used:
- WB02X10733
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
I was receiving message that charcoal filter needed replacing
I finally found the two screws to remove the fan opening. Once I did that I did not locate an OLD charcoal filter!! I just deducted there was never one in there, based on where the instructions said it should be located. I placed the new filter and let it "rest on an angle" as per the instructions I read from the diagram, and from the other peoples description online. I put the breaker back on and all seems fine!
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- Customer:
- Paul from MEXICO, NY
- Parts Used:
- WB26X10038
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Turntable would not rotate
Kept the microwave in place( it is above the stove) 1 unplug the microwave 2unscrew the cover plate on the bottom3unplug connections,light and drive motor.4 unscrew drive motor replace with new drive motor,reverse the remaining process. Part took about 3-4 days to deliver,plan accordingly.
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- Customer:
- WALTER from SEATTLE, WA
- Parts Used:
- WB02X10733
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
No problem in replacing the charcoal filter
I just followed your instructions that came with the filter removed the screws and slid the cover to the left
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- Customer:
- Barbara from GLENDALE, AZ
- Parts Used:
- WB05X10007
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Broken Hook on Microwave Door
This particular model has 2 hooks that are separate.
1. Remove the plastic trim on the inside of the door. Use a spatula and be care not to break any of the snapping parts. It will come apart.
2. There will be a metal trim that needs to be removed in order to get to the "screw" or "rod" that holds the hook in place.
3. All around the metal trim, there are plastic snaps. Use a screw driver to release the snaps from the metal trim.
4. My metal trim did not want to fully be removed... I was able to release the side where the hooks were and the bottom snaps.
5. Use the needle nose pliers to remove the spring. I found it easier to remove the bottom part of the spring to free the hook.
6. I had to pull on the metal trim enough to get the rod out of the hook so the hook could be removed. Very difficult with one person, but I got it done.
7. Put the spring in the new hook before you install it.
8. Put the rod back in, then the hook, then through the right hole.
9. Attach the bottom of the spring back to the lower hole.
10. Snap the metal trim back onto the microwave door.
11. Snap the plastic trim back onto the door.
12. Move the hooks up and down and feel there is tension. This should probably be done after Step 9.
13. Breathe!!!!
1. Remove the plastic trim on the inside of the door. Use a spatula and be care not to break any of the snapping parts. It will come apart.
2. There will be a metal trim that needs to be removed in order to get to the "screw" or "rod" that holds the hook in place.
3. All around the metal trim, there are plastic snaps. Use a screw driver to release the snaps from the metal trim.
4. My metal trim did not want to fully be removed... I was able to release the side where the hooks were and the bottom snaps.
5. Use the needle nose pliers to remove the spring. I found it easier to remove the bottom part of the spring to free the hook.
6. I had to pull on the metal trim enough to get the rod out of the hook so the hook could be removed. Very difficult with one person, but I got it done.
7. Put the spring in the new hook before you install it.
8. Put the rod back in, then the hook, then through the right hole.
9. Attach the bottom of the spring back to the lower hole.
10. Snap the metal trim back onto the microwave door.
11. Snap the plastic trim back onto the door.
12. Move the hooks up and down and feel there is tension. This should probably be done after Step 9.
13. Breathe!!!!
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- Customer:
- Timothy from LAKE WALES, FL
- Parts Used:
- WB06X10144
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
The coupler broke , glass turntable not turning
Received part installed in less than one minute, easy fix alignment of part in shaft pressing down into position
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