AMV1150VAS5 Amana Microwave - Instructions

You had alerted that it was imperative to unplug unit before starting to remove defective bulb. As described, there was silicon on bulb and socket and bulb broke upon my attempt to remove. Had to use needle nose pliers to get metal base of old bulb from socket, then all went well.

My daugher used the vent grill on the microwave as a handhold while putting dishes away in the cupboard and broke it. I found the part via the Whirlpool website. When the part arrived I removed the two screws, placed the new vent grill in place and replaced the screws. Total time: About 10 minutes.

Replaced filter which came inrecord time.

Time to replace the charcoal filter

For grease filter, just slipped it in outside area. For charcoal filter, unscrewed the top of microwave and replaced existing filter, then screwed back the top.

First let me say that I tried several places to get what I thought was a simple light bulb. This included several national hardware stores as well as a national electrical supply company. No luck. Went to the manual and PartSelect. Not only did you have it in stock, ship right away,at a reasonable price it arrived in a matter of days. One would not normally think of receiving a "how to" video to change a light bulb but you did. That impressed me. Suffice to say the replacement went well and you can be certain the next time I need a part I will go to you first. I am also impressed with the organizations with which you are affiliated with. BBB, Norton, PayPal, money back guarantee etc. Thank You The entire process was made pleasant with your support.