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GMC305PDQ1 Whirlpool Microwave Oven Combo - Instructions

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All Instructions for the GMC305PDQ1
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Customer:
Laurent from Naperville, IL
Parts Used:
WP4451009
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Socket set, Wrench set
The spring that hold the front door was broken.
A screw on the botton of the door was very inaccessible and difficult to remove. The rest of the process was flawless.
11 of 20 people found this instruction helpful.
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Customer:
Nelson from Weeverville, NC
Parts Used:
WPW10440740
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers
repalced bulb.
The instructions from another customer was helpful. I concur with another comment I read while researching this proceedure. What Idio-- would design a microwave that required pulling the unit from the wall and removing the top panel just to access. It is good idea to unplug the transformer and capacitor wires before proceeding. I also googled a schematic to see the parts layout. Remember not to touch the bulb with your fingers. Use a cloth or paper towel.
9 of 14 people found this instruction helpful.
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Customer:
E G from SILVERDALE, WA
Parts Used:
W10211972
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers
The display kept asking me to close the door, even though the door was closed. The interior light stayed on.
I used a Google search to show how to access the area behind the front panel. There was a folded paper copy with a schematic and wiring diagram in that space.Then I used a multi-meter to determine which of the THREE micro-switches was causing the problem. I called your help line and ordered a replacement switch. The switch was delayed in transit so your agent credited me with the cost of shipping.

When the part arrived, it had three terminals instead of two as shown in the on-line picture but that did not cause any difficulty in using it. It took about 20 minutes to remove and replace the old switch.

All seems to be working well now.

Finding which of the THREE switches was the problem was the most difficult part of the repair. All three "clicked" but the defective one did not click as easily. It needed to be depressed more than the door latch can would provide. Old age?
7 of 8 people found this instruction helpful.
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Customer:
Rod from Dripping Springs, TX
Parts Used:
WP9759243
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
Neither bake nor broil elements came on
Removed four trim pieces; removed four wood screws holding oven in cabinet housing; slid oven out (weighs about 150 lbs and takes two people and a bench to rest oven on. Oven will pull all the way out but not much further because of the electric cord.); Removed back sheet metal cover (bunch of small metal screws); removed wires from bad unit, unscrewed the bad unit and screwed in the replacement unit.
7 of 8 people found this instruction helpful.
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Customer:
Stephen from PLACENTIA, CA
Parts Used:
WP9759243
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers
No heat to oven, all other controls appear to function
Oven stopped heating after attempting a self cleaning cycle. Problem turned out to be failed thermal fuse component. This is an easy repair and well worth the attempt given the replacement cost of the oven.

First step was to locate and shut off the two circuit breakers supplying power to the oven. Then I locked the panel to ensure someone didnt re-engage the breakers while I was working on the unit. (Lock out / Tag out).

Second step was sliding the oven out of the cabinet - this unit is located below a cooking top and was just the perfect height to allow a furniture dolly to be used to support the oven as I slid it out.

The unit is 'hard wired' (i.e. no power plug) so it can only be pulled out so far from the cabinet, but there was sufficient reach to allow access to and removal of the sheet metal cover at the rear of the oven to expose the thermal fuse and the read wiring. I proceeded with care, assuming the power was still on and once the terminals of the thermal fuse were exposed I performed a voltage measurement to ground on each side of the fuse to ensure power was in fact off.

Then I used an insulated pliers to gently remove the wire harness at each side of the fuse, and once the wires were removed I performed a continuity check of the suspect fuse, and confirmed it was an open circuit (i.e. failed).

Removal of two more screws allowed the fuse to be removed and the new fuse was installed, reversing the procedure.

This was followed by replacement of the rear sheet metal and finally sliding the oven back into its place in the cabinet using the furniture dolly. This is a single oven but still very heavy and has some sharp sheet metal edges likely to cause cuts if not handled with care so the dolly and a second set of hands (and good gloves) are nice to have.

Finally, after inspecting the oven door gasket and other air vents around the outside of the oven to identify suspect causes of the overheating event that tripped the fuse, the air vents above and below and within the door were cleared of dust-bunnies and other debris that had collected, possibly causing interference with the air flow that cools the area in between the oven and the cabinet. This blockage may have been the root cause of the fuse failure - i.e. the air did get too hot back there and had the fuse not tripped it would have been dangerous. The door gasket looked fine although its also an easy replacement and does not require oven removal.

The new part fit perfectly - it was a different design than the original part that shipped with the oven but appears to function perfectly so no complaints. The trip temperature is identical to the OEM part based upon the nomenclature on the back of the OEM and the replacement fuse part.

Unlocked the power panel and turned on the two breakers to the oven, set the clock and checked operation and its functioning great now.

Have not run a self cleaning operation since the repair but that is the next step and now that those door vents are clear I suspect that the fuse wont trip again.

Lesson Learned: Check those vents for obstructions.

Similar oven selling at discount because its the end of the model year is now priced at over $1100. Fixed our unit for $50 and the added cost of a $20 furniture dolly that I already wanted to buy.

Give this repair a try its a piece of cake and well worth the effort.
6 of 6 people found this instruction helpful.
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Customer:
karen from bismarck, ND
Parts Used:
WP9759243
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
quit heating
I have a rental and the tenant called. She said that she had a repair man out to fix the oven but he couldn't~that it needed to be replaced as he could not get parts.I contacted your company via phone and the person was so helpful~he asked the problem, looked up the model and advised me on this!It works like a brand new oven!Thanks you
8 of 12 people found this instruction helpful.
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Customer:
David from oceanside, CA
Parts Used:
W11373838
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
My son broke the cooking tray to the microwave
I just placed the tray in and was done. The kicker is that i cannot use my microwave without the tray. so i was without my microwave for 2 weeks before i called parts select. they were quick and fast.
6 of 7 people found this instruction helpful.
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Customer:
Donald from Galloway, NJ
Parts Used:
W11373838, WP4375442
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
missing support; broken tray
easily IDed parts; ordered, here 3 days later. very convenient. no hassle. no wasted time going from place to place or calling everyone in yellow pages.
10 of 19 people found this instruction helpful.
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Customer:
Cindy from Sequim, WA
Parts Used:
WP4455525
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
Oven door would not stay completely closed and the light would come on.
First we had to take the oven door off, which proved a bit tricky. There was a release pin which was hard to find and release. Then we had to unscrew the screws and take the glass and inside of the door off to access the spring hinges. Replacing the hinges was pretty easy, as was reassembling the door. The door snapped back into place and voila! the door stayed shut.
6 of 8 people found this instruction helpful.
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Customer:
Brian from Roseville, CA
Parts Used:
WP4451009
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Door spring broke (spring lightens the door when opening/closing)
Just had to remove the screws holding the outer part of the door on (didn't have to take off the entire door). Using the other door spring (most models have two that cross) as an example, the new spring was fairly easy to place. Only problem is that the new spring was made from a smaller gauge metal and is not nearly as strong as the original, making the door feel heavier when opening/closing than before. The difference with and without the 2nd spring is barely noticeable. Had I known that they were making the parts cheaper now, I would'nt have bothered fixing it at all.
6 of 8 people found this instruction helpful.
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Customer:
Michael from Costa Mesa, CA
Parts Used:
WP4449259
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
Broken inside view glass
Removed 4 screws top and bottom of the outer door panel. Remove outer door, then the two inner panes of glass. You are then able to remove the broken inner glass. Carefully slide the new inner glass into place, being careful not to tear the insulation. Once new inner glass is in place carefully replace the two inner glass panes and secure the screws. Replace the outer door and the top and bottom screws and that's it!
5 of 5 people found this instruction helpful.
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Customer:
Joi from Higginsville, MO
Parts Used:
WP9759243
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
oven wouldn't heat after self-cleaning the oven
The website and diagram of my oven helped me know exactly what was wrong and where to locate the problem. I simply removed the oven door and the trim, pulled the oven out of the wall. After removing the back panel I located the part and put in the new part. Then reversed the procedure.
10 of 20 people found this instruction helpful.
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Customer:
Robert from LAGUNA VISTA, TX
Parts Used:
WPW10440740
Difficulty Level:
Very Difficult
Total Repair Time:
More than 2 hours
Tools:
Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
This is a small halogen light bulb for the microwave. This is the third time it has had to be replaced.
This is the third time that the bulb went out.It took two Sears service technitions to remove the entire appliance out of the cabinet. The entire top has to be removed and the insolation has to be pulled back to get to the electrical wire. I am waiting for an appointment to get Sears to do it again. The door springs have broken and you have to make sure the door is closed before walking away. It has a heavy glass and the weight is pretty heavy. Robert.
7 of 12 people found this instruction helpful.
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Customer:
Robert from Forsyth, MO
Parts Used:
WP4449259
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers
Inner glass to oven door shattered
Removed the 6 screws securing the door and inner frame unit. Lifted off the frame and inner glass unit. Then, after cleaning all the broken glass, put the new glass in; first reattaching the inner frame and then the outer door cover.
5 of 6 people found this instruction helpful.
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Customer:
Guy from Little Rock, AR
Parts Used:
WP4449259
Difficulty Level:
Difficult
Total Repair Time:
More than 2 hours
Tools:
Pliers, Screw drivers, Wrench set
I broke the inside oven door glass while cleaning it
The exact part for this oven is no longer available. I purchased one hat was close in size, but larger than the original. Upper and lower brackets hold the glass in place, so length was not a problem but height was. I removed the upper brackets, re-shaped them with the vise, a hammer and metal shears. The glass would now sit inside the bracket where the screws also went. I had to be quite careful the screws did not shatter the new glass.

The hardest part was aligning the 4 holes for the top brackets. Since 2 holes were on one piece of the door, and 2 were on the other (holding the glass sandwiched between) precision was critical. Also the screw length was critical because the glass now sat in a area where it could come in contact with the screws. (I know - pictures would be most helpful, and I didn't take any.)

Using tape and lots of patience, I got the holes aligned. I covered the old holes inside the oven door with spare screws. I filed down the points of the sheet metal screws so that, if they contacted the glass, they would not be pointed.

Once everything was reassembled, I turned the oven on high for about 1/2 hour to ensure the heated metal and glass all played nicely together. We've had no problems in the month since the repair.
5 of 6 people found this instruction helpful.
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All Instructions for the GMC305PDQ1
46 - 60 of 217