3968VVV Magic Chef Microwave Oven Combo - Instructions
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- Customer:
- Louis Rodriguez from Granbury, TX
- Parts Used:
- 12001656
- Difficulty Level:
- Very Difficult
- Total Repair Time:
- More than 2 hours
- Tools:
- Nutdriver, Screw drivers
F5 fault code kept appearing
I installed the new oven sensor but the problem continued. So I ordered a new relay board and installed it. Still no luck. So I pulled the new board back out and started trouble shooting it using my electronic background. I discovered the new board was using a pin for L2 that had no exit on the backplane, so I removed it and installed it where I believed it should go. Reinstalled the power relay board and presto. My oven is working lie a champ. Louis
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- Customer:
- Robert from Funston, GA
- Parts Used:
- 12001656
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
oven not heating to set temp. 100 degrees too cold
installed part,turned unit on-temp still cold. reset digital control, up 35 degrees, still cold. un-plugged unit,re-connect after 10 min. still cold.
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- Customer:
- William from Nashville, TN
- Parts Used:
- 12001656
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Oven door was locked, couldn't set oven temps
Got a bent metal coathook to temporarily release the oven door, removed the screws from the old probe, inserted the new one, and hooked it up, using the one of the plug adapters provided. Problem solved! The oven door latch was now disengaged, the oven would now accept temperature inputs, and the rear cooling fan (which wouldn't shut off) now turned off. That's a lot of things working better for less than $50!
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- Customer:
- Seth from Old Orchard Beach, ME
- Parts Used:
- W10823704
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver
Replaced Burned-out Cooktop Element
Exact fit, but read the instructions! Male connectors on element are labeled 1A 1B 2A 2C, very faintly etched in the ceramic. Even though the old and new elements look the same (and I took photos to aid installation), the connector locations are different -- 1A on the old element is where 2B on the new one is, etc. Used included extension wire for one that would not reach with the new configuration and everything works perfectly.
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- Customer:
- Dennis from AIKEN, SC
- Parts Used:
- W10823704
- Difficulty Level:
- Very Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver
Element burn out. Would not heat
Turn Circuit breaker off.Open the Oven door removed the 2 screws to the top surface. Disconnect the wire harness mark and remove the wires from the Old Element, removed the screws holding the element to top surface, Remove element replace with new element. Install wires, install screws, reconnect wire harness reposition surface. Reinstall screws and turn Circuit breaker power back on. Done and Done
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- Customer:
- Pat from PAYSON, AZ
- Parts Used:
- 12001656
- Difficulty Level:
- Very Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
"F3" error message and no oven heat
Unplugged the range, removed screws holding the old sensor. When I pulled it out, the wire connecting to the sensor was completely broken through,therefore I could not just pull the wire to get to the connector. Unscrewed one side of back panel to access the connector. Pushed the connector and wire of the new sensor through the hole ( and behind the insulation), disconnected the old sensor and connected the new one. Re screwed the new connector in place plus rescrewed the back panel. Plugged the range in and - Viola! Everything now works like a charm and I have my oven back. Easy-Peasy. Oh - I am an older female with very limited DYI experience. I just saved myself $650.00!
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- Customer:
- John from Maple Valley, WA
- Parts Used:
- W10823704
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
Right rear burner under glass no longer would heat
Turned off power to cooktop and double checked
Lifted up entire cooktop and rested it on two pieces of wood that spanned gap underneath
Removed screws from around edges to free the metal framework that holds the cooktop in place-- this requires spinning the cooktop a bit to get access to the back.
Lifted metal framework off
Lifted glass from cooktop off
Checked configuration of power plug ins against new part and noted where they should go. There was a slight difference of how plugs were arranged, but it was easy to logic out.
Removed old burner unit and plugged in new one. Ensure that nothing was touching contacts.
Replaced the glass top onto cooktop
Put metal frame back in place and screwed in
Lifted entire cooktop, removed boards, and lowered back into place
Lifted up entire cooktop and rested it on two pieces of wood that spanned gap underneath
Removed screws from around edges to free the metal framework that holds the cooktop in place-- this requires spinning the cooktop a bit to get access to the back.
Lifted metal framework off
Lifted glass from cooktop off
Checked configuration of power plug ins against new part and noted where they should go. There was a slight difference of how plugs were arranged, but it was easy to logic out.
Removed old burner unit and plugged in new one. Ensure that nothing was touching contacts.
Replaced the glass top onto cooktop
Put metal frame back in place and screwed in
Lifted entire cooktop, removed boards, and lowered back into place
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- Customer:
- REX from VIRGINIA BEACH, VA
- Parts Used:
- W10823704
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Screw drivers
Small burner on glass top stove stopped working.
First, the diagram on your website said remove two screws. The diagram looked like they were on the back of the stove on each side. On my stove there were three screws that were visible under the front lip upon opening the oven door. I removed the top, which comes completely off and set it aside. Be careful when removing the top. Don't drag it out, otherwise you'll tear up the asbestos around the other burners. Two people would be better for the inexperienced people. The new elements have been redesigned, so the diagram doesn't fit what you are looking at. Plus, the diagram on paper is looking underneath the element when you are looking down on the top of the element. I removed one wire and put it in the same spot on the new. Turned out it was not the element that was bad. It was a loose wire in the inside of the control panel.
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- Customer:
- tommy from FAYETTEVILLE, NC
- Parts Used:
- 12001656
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
No problem installing the sensor
I removed the two mounting screws and pulled the harness through the opening unsnapped the sensor from the harness and installed the new sensor i didn't have to used the adapters the new sensor fitted
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- Customer:
- John from Arvada, CO
- Parts Used:
- 12001656
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver, Screw drivers
Oven would not hold temperature, not turn on, and would shut off during use.
Extremely simple repair to make. Move stove away from wall and disconnect power. Remove the oven racks. Remove the rear sheet metal panel covering the wiring harnesses. Caution: Sharp edges and corners on sheet metal.Sensor is located in upper left corner on rear oven wall. Using a long-shafted #2 Philips screwdriver, remove the two Philips head screws and gently pull the sensor 1" away from the oven wall. At this point, it will help to have an assist from someone while you are behind the range. Have the assistant gently tug on the sensor while you watch for wires moving on the rear of the range. After locating the sensor wires, gently disconnect the plastic connector clip. Note: plastic connectors become brittle with age and exposure to heat Move to front of range and gently remove sensor from rear wall by pulling the wiring through the oven wall. Before inserting the new sensor wire through the oven wall, "dry fit" the wiring connectors to see that the new sensor is a correct connection. Make connection, and secure the sensor to the rear oven wall with the two screws. Install racks, reinstall rear sheet metal panel, and connect the power. Set the oven baking temperature to a moderately low temp, 300 - 350 deg. to test the new sensor.
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- Customer:
- Phyllis from BROWNVILLE, NY
- Parts Used:
- W11665456
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Wrench (Adjustable)
My original back leg broke because the floor is uneven. Had to pull it out several times.
Put the back of stove on blocks of wood to get high enough to screw the new leg in.
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- Customer:
- Jeri from NEW RICHMOND, OH
- Parts Used:
- 74002312
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
One of the broiler drawer guides broke
All I had to do was pull the drawer out and screw on the new part! Awesome experience...and it was so easy to find the part on the website, everything is very clear and with pictures to ensure where the part belongs...who could ask for more?
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- Customer:
- Philip from Winter Haven, FL
- Parts Used:
- 12001656
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
After doing an oven self clean cycle, oven temp couldnt be set correctly, heat element was warm,not hot
After trying to set the bake temp after the self cleaning, it would not heat up. I Googled the model number,selected your link because it mentioned my symptom,and said usually it is the temp sensor in the oven that gets damaged by the high self cleaning heat. Your site had a place to enter my model number. You provided a great exploded view of the parts, showing me my sensor,then you provided the part number of the kit i needed,and filled out the order form with payment method. Less than a week later I got my part with instructions. Your video showed me the two screws I remove from the front ,and I pulled the old part out and uplugged it's connector. Replacement was easy, and oven was fixed! Thank you for a great site! You held my hand through it all!
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- Customer:
- Ralph from Nicholasville, KY
- Parts Used:
- 12001656
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Oven would not heat
Flipped off breaker and removed oven door and pulled built in stove out so the back panel could be removed. Unplugged the sensor then removed the two screws securing the old sensor inside the oven and installed new sensor. Put stove back together and installed back into counter top, re-installed oven door, flipped on the breaker and oven works like new.
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- Customer:
- Larry from Scranton, KS
- Parts Used:
- WPW10245259
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver, Screw drivers
Terminal block arc'ed because a wire had become loose.
Ordered and received the terminal block. Installed it along with a new 220V power cord and the appropriate insulator . Ensured the terminals were tight with a nut driver. Reinstalled cover. Then, using the control panel, I did a function check on all the heating elements, clock, oven light, to satisfy all operational requirements. All checked good! And, I was relieved that the control panel had not been shorted out as the terminal block was due to a loose connection. Easy fix.
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