KEMS308SSS03 KitchenAid Microwave Oven Combo - Instructions
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- Customer:
- Kerry from Carrollton, TX
- Parts Used:
- W10915651
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
Part worn out
Could not complete the repair due to broken part when arrived. Reached out to service department but have not heard back. Maybe email did not go through due to pictures attached of part condition once arrived.
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- Customer:
- Elizabeth from HOUSTON, TX
- Parts Used:
- WP8203546
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
wire came loose and shorted out
Ordering the part online was easy. It arrived in a timely manner. I found a terrific video online showing how to install the terminal. It was so easy. Thank you for the great instructional video.
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- Customer:
- Frank from Palm Coast, FL
- Parts Used:
- WP8203546
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Socket set
I snapped a bolt on the main power terminal block when connecting the pigtail.
Removed the small metal panel covering the main power terminal in back of the electric range. Removed the nuts holding the red, white and black electrical wires from the range using the appropriate socket (there will be two nuts on each bolt end). Removed the two screws holding the main power terminal block with appropriate screw driver. Connect the new main power terminal block to the range using the two screws. Reconnect the red, black and white electrical wires coming from the range using one nut for each wire. IMPORTANT: do no over tighten the nuts because the bolts could snap. Reconnect the pigtail and secure the small metal panel covering the main power panel.
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- Customer:
- Michael from Ladson, SC
- Parts Used:
- W11193483
- Difficulty Level:
- Difficult
- Total Repair Time:
- More than 2 hours
- Tools:
- Screw drivers
The light in our microwave was out.
We had to remove screws from the vent covers above and below the microwave, then there were 2 screws (one on each side) that attached the microwave to the oven. Once all of the screws were removed we had to pull the microwave out. Then we pulled the light cord out, removed the burnt out light and installed the new one. Then reversed the steps.
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- Customer:
- Harmon from MONTICELLO, GA
- Parts Used:
- WP9760769
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
Not heating up properly
Installed a new thermostat and noticed the convection heating element wire had burned in two. Ordered new element and installed. Oven is currently working properly again.
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- Customer:
- Edward from Crimora, VA
- Parts Used:
- WP8203546
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Socket set
Block broke
Unplug power cord, remove wires from block. take 2 screws out. replace with new block about 15 mins. Done
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- Customer:
- Michael from Kansas City, MO
- Parts Used:
- W11373838
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Broken Cook tray
Well the repair went Ok. The probelm happen on the following Monday. You see I ordered this part over the phone because I had to make sure it would arrive in time for Thanksgiving.
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- Customer:
- Daniel from Massey, MD
- Parts Used:
- WP9755542
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
broken meat probe
My story isn't so much about the repair but the fine service from part select. My 1st order was lost at delivery at our house. Part select quickly corrected the mishap with no issues. This kind of service is much appreciated.
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- Customer:
- jerry from rochester, NY
- Parts Used:
- WP9755542
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
The oven shipped without a temperature probe.
Unwrapped the package, plugged the probe into the oven, stuck the other end into the chicken.
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- Customer:
- Howard from Boynton Beach, FL
- Parts Used:
- 350930
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver
Both outside door handles turned very beige
Everything worked perfectly---thanks to the suggestion of your call center agent. She suggested that since the replacement door handles were no longer available, I should consider repainting them--it worked like a charm. Please tell her she was a life saver. We rent that house in Fl and my returning tenants had complained about the discoloring refer handles. Thank you
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- Customer:
- Christina from West Des Moines, IA
- Parts Used:
- WP8203546
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
range installer broke a screw off & busted the plastic piece
Had to screw off old terminal block & screw on new one
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- Customer:
- NANCY from CARLTON, TX
- Parts Used:
- WP9760774
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Broil element was shorted out and not working.
Removed four screws lowered element down and removed four wires being very careful, wires can slip back into the hole. Pull wires out of hole. Reattach new element and screw back in place.
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- Customer:
- Lou from Stirling, NJ
- Parts Used:
- 8303731
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Inner Glass Shattered During Self Cleaning Cycle
Removed one trim piece on top of inner door with philips screw driver(4 screws). Claened all remaining glass from door. Placed rubber gasket from old glass to new glass along top. Laid new glass in place - reinstalled trim piece - reset door on oven.
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- Customer:
- Lyn from Sonoma, CA
- Parts Used:
- W11373838
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Replaced broken glass cooking tray
I took the new try out of the box and placed it on the turntable and I was DONE! Took about 10 seconds. The delivery was speedy as promised. I will definitely order from this company again for replacement parts.Very good customer service and communication.
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- Customer:
- Bruce from Wheeling, IL
- Parts Used:
- W11186364
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
No problem
Just wanted an additional roll out oven rack
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