KEMS377GAL0 KitchenAid Microwave Oven Combo - Instructions

parts arrived in 3 days along with easy to follow instructions. could not have been easier...made kitchen aid look like a class of clowns...

Had to screw off old terminal block & screw on new one

Removed trim strip from each side of oven, removed one screw from each side hat held oven in place and slid oven out of wall. Finally found the thermostat located on the back side of the oven after removing the sheet metal on back. replaced the thermostat and reversed the procedure. Only difficult part was locating the thermostat. I thought it was on top, when in fact it was on the back. Pretty easy, really, and saved some cash in the process.

There are hinges on the door that need to be lifted up to take the entire oven door off the appliance. The screws are taken off of the door to get to the interior glass. The cracked oven door was simply taken off and replaced by the new one and the screws were put back and the door was placed by hooking it onto the appliance and the hinges were dropped down. Simple as that!

First, I'll say this website made it easy to find and order the part, it arrived quickly and reading others' reviews helped with installation. My Dad and I did the repair together, which really helped - my Dad is an fantastic handyman! We removed the door by lifting it up out of the hinges - a little difficult to get the right angle, but we succeeded with a little wiggling. We disassembled each later of glass/door, keeping each layer in order with screws so we could retrace our steps. I cleaned each layer thoroughly, which added to the time. Unfortunately, just as we were putting the last part on (exterior door with glass), the glass shattered as I tightened the screw! Ack! My Dad said it's because the glass was old and easy to shatter. Maybe I tightened the screw too much? So, back to the website I go to order the next part. We expect it to arrive soon. The bad news: another Christmas without an oven. The good news: my oven is now clean as new (I even removed the back fan cover to clean the fan - couldn't have done that without removing the door) and the parts added up to a fraction of the cost of a new oven.

Like others said, the trick was getting the oven door off. If you don't have the instructions, here's how: Open the door all the way. Shine a flashlight on the hinge, and you will see an open hole about 3/16" diameter below the hingepin and toward the oven. With the door open, put a 5/32" allen wrench or any other comparably-sized metal pin into the hole in each hinge. With the pins in place, close the door as far as it will go, which is almost but not quite fully closed. Put one hand under the door handle, the other hand under the bottom of the door, and pull the bottom of the door down and out. With maybe a little wiggling, it will come right out. That's really all there is to it! Taking out all the glass layers is straightforward; you don't need any instructions to see how to do it.

Removing the door was the first challenge but once the door was off it was a matter of disassembling the door to get access to the interior door. If you remove all pieces and line them up in the order that they are removed you have a good chance for success.

Replaced hinges since weak springs were allowing the door to open as the oven heated which would turn on the oven light and give a warning on the control panel. To remove door you need to open the dorr all the way and place a short pin through a hole in the hinge under the hinge point. The pin needs to be short enough that you can get it to pass through the door surround. I cut a short pair of pins from a 16D nail. Place the short pins in the respective hinges and then close the door. Grip the oven door handle and the bottom of the door and lift it free of the oven. Lay the door face down on a towel or blanket. remove three phillips screws from the top of the door and two from the brackets on the bottom of the door. Also can remove the two phillips screws on the door that hold each hinge in place. Seperate the door from the glass and lift out the old hinges. Install the new hinges and reassemble the door. ILift the door back into place. Make sure you install it tight/close to the oven front. Open the door, noting any interference and if it opens freely then open completely and remove the factory installed pins from the hinge and you should be done!

To remove the oven door, you have to slide 2 small nails into the holes in side of the hinges. When you then close the oven door, the nails force the hinges out of the oven box, and the door comes off. Lay the door on a cloth face down, and remove the phillips screws around the perimeter. The door comes apart in layers, with more screws and layers of glass inside. Lay in the new glass, and reassemble. Carry the door over to the oven and push the hinges in hard at the bottom. Lay the door flat to remove the nails. Close the door. Job done.

I followed these instructions put in by a fellow customer. These were very helpful. Just make sure the glass is finger print free before you put it all back together. My time was 30 minutes end to end. =========================== The first thing I did was to remove the oven door by releasing the two latches on the hinges (by hand). I then raised the door toward the vertical position and lifted up. The hinges slide out of the oven housing. I laid the door, inside face up on my island counter top. This ensures that none of the parts will fall when disassembling the door. Next I unscrewed the screws 4 top and bottom and four on the inside face. This releases the frame from the front housing. Lift the frame off the door, exposing the glass pieces. Lift off the broken inside glass and place the new piece in the glass retaining housing. Replace the outside frame and replace all screws. Take door back over to oven and slide hinge bottoms back into slots on oven. Rotate to horizontal position and flip latches back to locked position. Total time was about 10 minutes mainly because I was curious how the door was constructed and I poked around while it was disassembled

1. Unplug the power cord from the wall socket. 2. Remove the 10 screws holding the bottom cabinet cover in place. The bottom cabinet cover will swing down allowing acces to the inside ofe the microwave. 3. Remove the connector from the turntable motor. 4. Use a T15 Torx driver to remove the 2 Torx screws holding the motor in place. 5. Remove the motor. 6. Reverse the process using the new motor.

Contacted repair person on line and explained the problem. Person suggested testing the thermal fuse. Checked for continuity and there was none indicating the fuse was blown. Ordered new part and installed. Everything working again. Only problem was that the new part did not have the same connection as the old one on one end. Made substitution and it worked.

Ordered a new cooking tray and it was shipped within two hours. Packaging was excellent and well protected.

I ordered it from PartSelect one evening and had the replacement glass one day later. It was the quickest service I have ever experienced. Now, I can continue to use my microwave. Thanks for such great & timely service.

Lower the oven door. Insert the locking hinge pins. Pull the door away from the oven. Remove the 4 screws, 2 at the top and 2 at the bottom, to remove the front panel. Remove the 4 screws that secure each left and right spring. Remove the old springs and install the replacements by reversing the procedure. Remember to purchase 2 springs.