KEMS377DBL6 KitchenAid Microwave Oven Combo - Instructions

Removed door per manual instructions, then disassembled door components until I could remove the hinges. Nothing wrong with either one visually but, hoping the springs had become weak over time, I ordered replacements from PartSelect, knnowing I had a 30-day return window if my diagnosis was wromg.

It was right. Door now closes just fine.

Gas Oven would not work without door shutting all the way. New hinges fixed the problem! Removing Superba oven door was the challege. Kitchenaid has their manuals available online which you can look up using the model # available on side of oven door. It contained instructions for door removal which required two pins (one in each hinge) inserted in the hinge holes for the door to release when you pull up and out on it. Nails may be used to replace the pins but the tricky part is removing the nails from the old hinges to remove them from slots in oven door. I used a 12 inch piece of small PVC pipe as a lever, inserting the pipe on the exposed portion of the hinge. This released the nails. The oven door must be taken apart which required removal of screws on the inside face, top and bottom of oven door. It went easily back together and the problem was solved.

cut power off and placed sturdy table same height as bottom of oven in front of oven. removed trim screws. pulled oven out onto table. removed top cover and panel on left side . tested transformer to be sure it was bad. then replaced transforner

My husband took the back off and replaced it. The repairman suggested pulling the range out into the floor to run the self clean mode. I have owned several such ranges and have never had to do that and won't now. Easy Clean Oven Cleaner will be the next thing I use.

The replacement turntable we received was an exact duplicate of the original. It was as easy as rinsing the new turntable, taking the old turntable out and putting the new one in.

Ordered a new one, put it in place in less than one minute.

The replacement of the blower was an easy repair. Just had to remove two back panels of the oven and the blower was then very accessable. Just remove the two electrical wires and then three screws and the blower came right off. Put the new blower on with the three screws and replaced the 10 or 12 screws holding the back panels and the job was complete!. The difficult part of the job was removing the combo unit from the cabinet to access the back panels. That part took some effort. Had to build a platform to slide the oven out onto after I disconnected the electrical feed wire (#6 wire) located in a junction box in my attic. Once that was done, the actual blower replacement was simple. The turntable motor was a different story...Although replacing the turntable motor was going to be as easy as replacing the blower motor, I couldn't access the underside of the microwave without disassembling the whole combo unit cabinet! That was very disappointing to me that Whirlpool didn't make that part easier to access, so I didn't replace the turntable motor. Too bad but we are just going to live with the turntable not turning!!

Part arrived in timely manner and placed it in microwave oven.

Set the new one inside the microwave

Once we figured out to use small allen wrenches in the small holes of the hinge to enable us to lift the door off everything went smoothly. Took out six screws, lifted out the hinges - inserted new ones, replaced screws and replaced door. Yipee

Thanks for the excellent service. Parts cheaper than local stores, arrived on time, with NO PROBLEMS.
Installation, probably 30-minutes. Took the opportunity to clean glass, door panels, etc while disassembled, so used about an hour. Oven cleaner was a big help in the cleanup.
Very rewarding project and it saves changing the unit and and refitting the countertop.

PartSelect website indicated replacing the high voltage power supply diode is the solution for "no heat" 99% of the time, but the diode was OK. There is more info at the website concerning the case of "loud buzzing and no heat" indicating the magnetron needs to be replaced. As an electrical engineer with knowledge of microwave components, this was also my best guess. However, getting to the magnetron is not the easiest job, but it's not impossible. You also have to be careful to bleed off any charge stored on the high voltage power supply capacitor. Luckily, I found my KitchenAid service manual tucked away inside the unit since I couldn't find it online.

This oven probably was manufactured in the '60s when the house was built. The door doesn't just pull off like the newer models. These pins fit into small holes on the oven hinges. I inserted the pins and lifted the door to a 45 degree angle, before pulling the door completely off. Now that turned out to be the easy part. I then proceeded to completely dismantle the door. It actually has 4 glass layers which had to be cleaned individually. The hardest part of all was actually remembering how to put it back together again. I put the door back on just as I had removed it, then took out the pins, and I was finally done! This was not an easy project, BUT the results look great.

Just put it in

Fool proof.