KEMS377DWH2 KitchenAid Microwave Oven Combo - Instructions
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- Customer:
- Susan from PLANO, TX
- Parts Used:
- WP4449253
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
The interior glass broke when I tried to wipe hot glass with a cold washcloth
I watched the video on the product page and followed it step by step. Not difficult at all.
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- Customer:
- Eldon from ORANGE, CA
- Parts Used:
- W10642989
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Turntable did not work
Ordered a new motor. Removed the outside trim of the oven-microwave combo. 2 screws at the bottom of the trim. Removed the screws that held the combination micro and oven unit in place. Removed the top and bottom black plastic grill of the microwave. 3 screws each. Pulled the entire unit out about 1 inch exposing the screws at each side of the microwave that hold it in place.
Snapped off the top control panel which exposed the wiring connecting the control panel.
Unplugged a couple of wire harness units to free the control panel.
Be sure to label the units to know which goes where during reassembly.
Remove the microwave unit from the housing and place it on its side.
Remove the metal plate that houses the motor. 4 screws hold the motor in place. Disconnect the 2 wires from the old motor and you are ready to install the new motor. Be sure to TURN OFF THE POWER to the unit at the breaker box and remove the turntable from inside the microwave.
Snapped off the top control panel which exposed the wiring connecting the control panel.
Unplugged a couple of wire harness units to free the control panel.
Be sure to label the units to know which goes where during reassembly.
Remove the microwave unit from the housing and place it on its side.
Remove the metal plate that houses the motor. 4 screws hold the motor in place. Disconnect the 2 wires from the old motor and you are ready to install the new motor. Be sure to TURN OFF THE POWER to the unit at the breaker box and remove the turntable from inside the microwave.
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- Customer:
- Robert from CLINTON, CT
- Parts Used:
- WP4448972
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
The light bulb burnt out, the assembly was damaged by the rack sliding in and out
This is a microwave/ Oven slide in unit. You DO NOT need to slide out the unit, the repair can be done from inside the oven. Just be careful on pulling the wires from the unit so they do not break. I used shrink wrap over the joints but you can use tape as long as it can take the temperatures
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- Customer:
- Mary from LARAMIE, WY
- Parts Used:
- 814381
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
The side trim on the glass door needed to be replaced.
After we put the latch pins in, the door was easily lifted off. We placed the door on the table and unscrewed the trim pieces. The new trim pieces went into place after we cleaned the door. We slipped the door back on the oven and removed the hinge pins.
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- Customer:
- Elizabeth from HOUSTON, TX
- Parts Used:
- WP8203546
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
wire came loose and shorted out
Ordering the part online was easy. It arrived in a timely manner. I found a terrific video online showing how to install the terminal. It was so easy. Thank you for the great instructional video.
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- Customer:
- Richard from MURFREESBORO, TN
- Parts Used:
- WPW10120480, WP4375442
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
broke the plate
took the plate out of the shipping box, inserted it in the microwave
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- Customer:
- Michael from Ladson, SC
- Parts Used:
- W11193483
- Difficulty Level:
- Difficult
- Total Repair Time:
- More than 2 hours
- Tools:
- Screw drivers
The light in our microwave was out.
We had to remove screws from the vent covers above and below the microwave, then there were 2 screws (one on each side) that attached the microwave to the oven. Once all of the screws were removed we had to pull the microwave out. Then we pulled the light cord out, removed the burnt out light and installed the new one. Then reversed the steps.
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- Customer:
- Ed from Canyon Country, CA
- Parts Used:
- WP9755542
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
Oven light bulb inop
Taking off the glass lense for the light bulb was harder than I thought. It unscrews counterclockwise, but it was very hard to get off. It would not turn. I ended up using connector pliers I use for work, that has rubber jaws. The lense unscrewed very easy with it. Light also unscrews out. PartSelect.com is the only way to go to buy parts for appliances. It is simple, even has the illustrated parts catalog. And it saves a lot of time and gas, driving around looking for the part!!. PartSelect came through again.
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- Customer:
- Carol from Phoenix, AZ
- Parts Used:
- W11373838
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
glass tray missing
found the part no. and ordered it. it was delivered fast and efficient.
tracking was also helpful.
thanks
tracking was also helpful.
thanks
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- Customer:
- David from Oxnard, CA
- Parts Used:
- W11373838
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Broken cooking tray
Replaced the glass tray
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- Customer:
- Frank from Palm Coast, FL
- Parts Used:
- WP8203546
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Socket set
I snapped a bolt on the main power terminal block when connecting the pigtail.
Removed the small metal panel covering the main power terminal in back of the electric range. Removed the nuts holding the red, white and black electrical wires from the range using the appropriate socket (there will be two nuts on each bolt end). Removed the two screws holding the main power terminal block with appropriate screw driver. Connect the new main power terminal block to the range using the two screws. Reconnect the red, black and white electrical wires coming from the range using one nut for each wire. IMPORTANT: do no over tighten the nuts because the bolts could snap. Reconnect the pigtail and secure the small metal panel covering the main power panel.
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- Customer:
- Navid from Dunn Loring, VA
- Parts Used:
- W11373838
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Microwave cooking glass broken
Easily replaced after received the product from Part Select. Very satisfied.
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- Customer:
- Bobby from Waterloo, SC
- Parts Used:
- WP4449253
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Broken inside oven door glass
We followed the instructions given by Parts Service. The only problem we had (Whirlpool left two screws out of spacer bracket and it fell out requiring further removable of inner glass to replace spacer. Process took about twenty minutes.
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- Customer:
- Janet from Concord, CA
- Parts Used:
- W11373838
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
broken glass dish for microwave
no repair needed - ordered part, came within 3 days - very satisfied
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- Customer:
- Harmon from MONTICELLO, GA
- Parts Used:
- WP9760769
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
Not heating up properly
Installed a new thermostat and noticed the convection heating element wire had burned in two. Ordered new element and installed. Oven is currently working properly again.
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