KEMS377DBL2 KitchenAid Microwave Oven Combo - Instructions

Everything worked perfectly---thanks to the suggestion of your call center agent. She suggested that since the replacement door handles were no longer available, I should consider repainting them--it worked like a charm. Please tell her she was a life saver. We rent that house in Fl and my returning tenants had complained about the discoloring refer handles. Thank you

I took out the old chipped dish and replaced with the new dish...

The instructions from another customer was helpful. I concur with another comment I read while researching this proceedure. What Idio-- would design a microwave that required pulling the unit from the wall and removing the top panel just to access. It is good idea to unplug the transformer and capacitor wires before proceeding. I also googled a schematic to see the parts layout. Remember not to touch the bulb with your fingers. Use a cloth or paper towel.

I used a Google search to show how to access the area behind the front panel. There was a folded paper copy with a schematic and wiring diagram in that space.Then I used a multi-meter to determine which of the THREE micro-switches was causing the problem. I called your help line and ordered a replacement switch. The switch was delayed in transit so your agent credited me with the cost of shipping.

When the part arrived, it had three terminals instead of two as shown in the on-line picture but that did not cause any difficulty in using it. It took about 20 minutes to remove and replace the old switch.

All seems to be working well now.

Finding which of the THREE switches was the problem was the most difficult part of the repair. All three "clicked" but the defective one did not click as easily. It needed to be depressed more than the door latch can would provide. Old age?

Used a Phillips head screw driver to remove cover that was covering the over bottom 1/3 of the installed gasket. I then used flathead screwdriver to help remove gasket from the "pins" that were in the gasket that held it to the oven. Installed new gasket inserting pins into the oven. Then I installed cover over bottom 1/3 of gasket. Overall process was very easy

I just placed the tray in and was done. The kicker is that i cannot use my microwave without the tray. so i was without my microwave for 2 weeks before i called parts select. they were quick and fast.

easily IDed parts; ordered, here 3 days later. very convenient. no hassle. no wasted time going from place to place or calling everyone in yellow pages.

Removed the door and laid it flat with the cracked glass facing up. applied duct tape to the broken glass to help hold it together. Removed the screws from the frame holding the glass. lifted the frame off,removed the broken glass and replaced it with the new piece. replaced the frame. and put the door back on the oven.

This is the third time that the bulb went out.It took two Sears service technitions to remove the entire appliance out of the cabinet. The entire top has to be removed and the insolation has to be pulled back to get to the electrical wire. I am waiting for an appointment to get Sears to do it again. The door springs have broken and you have to make sure the door is closed before walking away. It has a heavy glass and the weight is pretty heavy. Robert.

Removed all terminals and block mounting screws. Repaired one burnt terminal and reassembled. Replacement part was an exact fit and reassembly whnet very well.

cut power off and placed sturdy table same height as bottom of oven in front of oven. removed trim screws. pulled oven out onto table. removed top cover and panel on left side . tested transformer to be sure it was bad. then replaced transforner

Ordered a new one, put it in place in less than one minute.

The replacement of the blower was an easy repair. Just had to remove two back panels of the oven and the blower was then very accessable. Just remove the two electrical wires and then three screws and the blower came right off. Put the new blower on with the three screws and replaced the 10 or 12 screws holding the back panels and the job was complete!. The difficult part of the job was removing the combo unit from the cabinet to access the back panels. That part took some effort. Had to build a platform to slide the oven out onto after I disconnected the electrical feed wire (#6 wire) located in a junction box in my attic. Once that was done, the actual blower replacement was simple. The turntable motor was a different story...Although replacing the turntable motor was going to be as easy as replacing the blower motor, I couldn't access the underside of the microwave without disassembling the whole combo unit cabinet! That was very disappointing to me that Whirlpool didn't make that part easier to access, so I didn't replace the turntable motor. Too bad but we are just going to live with the turntable not turning!!

The replacement turntable we received was an exact duplicate of the original. It was as easy as rinsing the new turntable, taking the old turntable out and putting the new one in.

Part arrived in timely manner and placed it in microwave oven.