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KEMS308SWH00 KitchenAid Microwave Oven Combo - Instructions

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All Instructions for the KEMS308SWH00
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Customer:
Howard from Boynton Beach, FL
Parts Used:
350930
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver
Both outside door handles turned very beige
Everything worked perfectly---thanks to the suggestion of your call center agent. She suggested that since the replacement door handles were no longer available, I should consider repainting them--it worked like a charm. Please tell her she was a life saver. We rent that house in Fl and my returning tenants had complained about the discoloring refer handles. Thank you
22 of 52 people found this instruction helpful.
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Customer:
Nelson from Weeverville, NC
Parts Used:
WPW10440740
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers
repalced bulb.
The instructions from another customer was helpful. I concur with another comment I read while researching this proceedure. What Idio-- would design a microwave that required pulling the unit from the wall and removing the top panel just to access. It is good idea to unplug the transformer and capacitor wires before proceeding. I also googled a schematic to see the parts layout. Remember not to touch the bulb with your fingers. Use a cloth or paper towel.
9 of 14 people found this instruction helpful.
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Customer:
E G from SILVERDALE, WA
Parts Used:
W10211972
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers
The display kept asking me to close the door, even though the door was closed. The interior light stayed on.
I used a Google search to show how to access the area behind the front panel. There was a folded paper copy with a schematic and wiring diagram in that space.Then I used a multi-meter to determine which of the THREE micro-switches was causing the problem. I called your help line and ordered a replacement switch. The switch was delayed in transit so your agent credited me with the cost of shipping.

When the part arrived, it had three terminals instead of two as shown in the on-line picture but that did not cause any difficulty in using it. It took about 20 minutes to remove and replace the old switch.

All seems to be working well now.

Finding which of the THREE switches was the problem was the most difficult part of the repair. All three "clicked" but the defective one did not click as easily. It needed to be depressed more than the door latch can would provide. Old age?
7 of 8 people found this instruction helpful.
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Customer:
Patrick from SANTA CLARA, CA
Parts Used:
WP9760774
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers
Smaller broiler coil stopped working.
Our double-oven is wall-mounted, so accessing the backside to change the wires (as shown in the instruction video) was not a practical do-it-yourself option. After turning off the circuit breaker and disconnecting the broken broiler element, it is pretty easy to pull the four connection wires through the backside of the oven, which allowed us to disconnect the slide clips. We attached twist-ties to each clip/wire before disconnecting to keep the clips/wires from pulling back behind the oven wall when moving the new element into position. We found it necessary to crimp a few clips onto the new element to make secure connections, but the rest of the project went pretty much as shown in the video and the new element works great.
6 of 6 people found this instruction helpful.
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Customer:
James from Dublin, PA
Parts Used:
WP9760774, WP4449154
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
Broiler element not working
Removed back of oven. Disconnected 2 connectors on each side of element. Removed screws that were too rusted to use screwdriver with vise grips. Removed old element, inserted new element through holes in rear of oven.Installed 1 screw on each side of element in rear and 2 screws in front where brackets support the front of the element.Put back panel back on. Push oven back in place, plug back in outlet.It works great and I didn't have to pay service man.
9 of 15 people found this instruction helpful.
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Customer:
Salle from Marietta, GA
Parts Used:
WP9760774
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
broiler element broke into
There were 4 screws to remove and 2 wires to disconnect. We placed the order on line for replacement. It arrived the next day. We simply installed the new element by connecting the 2 wires (very easy) and putting the 4 screws back in place. It works like new and was sooo easy.
8 of 12 people found this instruction helpful.
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Customer:
David from oceanside, CA
Parts Used:
W11373838
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
My son broke the cooking tray to the microwave
I just placed the tray in and was done. The kicker is that i cannot use my microwave without the tray. so i was without my microwave for 2 weeks before i called parts select. they were quick and fast.
6 of 7 people found this instruction helpful.
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Customer:
Brian from SEATTLE, WA
Parts Used:
WP9760774
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
Burned out broiler element
The Youtube videos for this particular repair, using part number PS11747304, indicated that the whole oven unit should be pulled out of the wall while working on it, and the electrical clips removed and re-attached from the back.

Because I was doing this as a one-man job, and didn't have anything to place the oven on while working, I turned off the circuit breaker, and performed the entire element replacement from the front.

1. I was very careful after unscrewing the 4 mounting screws (two in the back, two on the top) to gently pull the attaching wires while still attached to the old element.

2. I had 4 mini vice-grips that I clamped (gently) on the insulation of the 4 wires before detaching them from old element. The vice grips prevented the wires from disappearing to whence they came.

3. After completing the old element removal, I replaced it with the new element, attaching each wire where they had been attached to old element, only then removing the corresponding vice grip.

4. With all 4 wires reattached, I carefully pushed the element ends back into the back of the oven... also avoiding the protruding temperature sensor. The element needed to be held in place by hand until the first overhead screw could be re-screwed.

5. The most difficult part of the procedure was actually getting the screws to line up with their holes in the oven body. .. Returning the screws in fact took about half the 30 minutes the whole job took, because their alignment wasn't "keyed" such that the holes easily just lined up. My order was "Top right" - "Back Left", "Top Left", "Back Right".

Once the 4 screws were all satisfactorily tightened back in place, I turned the breaker back on, and hit the pre-heat function on the oven... It smoked a very little (my hands may have been a bit oily) but that quickly dissipated, and the job was complete. I am very thankful that I didn't have a professional come out. My baker wife has used the oven 10-20 times since then, and it seems as good as new.
6 of 7 people found this instruction helpful.
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Customer:
Kenneth from BUFFALO, NY
Parts Used:
WPW10131825
Difficulty Level:
Very Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
bUILT IN OVEN NOT COMING UP TO TEMPERATURE
Replaced oven temp sensor, removed oven door and interior racks for easy access to oven upper rear sensor access. Used philips head screw driver to remove both screws, gently pulled old senor out of reat oven wall until electrical connector clear of rear wall, disconnected connector, connected new sensor and gently pushed wiring and connector back into opening, reinstalled door and racks. Ran open thru cycle and used oven thermometer to check temp. fast easy install
5 of 5 people found this instruction helpful.
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Customer:
Mara from Austin, TX
Parts Used:
W10909479
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
The mounting bracket broke!!
Initially I called kitchenaid and the representative suggested I call one of thier designated repair guys to come out for 120.00. Fortunately, I got the part number and model and found it on this website. It was so easy to replace!! Just fit it in the designated opening and twist it until secure. So glad I did not call out the repair man!!
9 of 17 people found this instruction helpful.
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Customer:
Robert from LAGUNA VISTA, TX
Parts Used:
WPW10440740
Difficulty Level:
Very Difficult
Total Repair Time:
More than 2 hours
Tools:
Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
This is a small halogen light bulb for the microwave. This is the third time it has had to be replaced.
This is the third time that the bulb went out.It took two Sears service technitions to remove the entire appliance out of the cabinet. The entire top has to be removed and the insolation has to be pulled back to get to the electrical wire. I am waiting for an appointment to get Sears to do it again. The door springs have broken and you have to make sure the door is closed before walking away. It has a heavy glass and the weight is pretty heavy. Robert.
7 of 12 people found this instruction helpful.
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Customer:
Ronald from DAVIS, CA
Parts Used:
WP9760774
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers
Center broiler element burned out
Removed oven door for easy access. Removed 4 phillip head screws that held broiler element from top of oven. pulled wires a couple of inches out from back of oven and used flat screw driver to help separate the wires connecting the broiler from the oven. Did the opposite to install the new element,.
The best part of this operation was the fact that the part arrived from Part Select by Fed X the next day after ordering it all for a shipping cost of $8.75. Great Service Highly recommend Part Select.
4 of 4 people found this instruction helpful.
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Customer:
Dana from Black Mountain, NC
Parts Used:
WP8203546
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver, Screw drivers
Loose terminal caused block to overheat and break
Removed all terminals and block mounting screws. Repaired one burnt terminal and reassembled. Replacement part was an exact fit and reassembly whnet very well.
6 of 10 people found this instruction helpful.
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Customer:
david from SOUTHAVEN, MS
Parts Used:
WP9760588
Difficulty Level:
Really Easy
Total Repair Time:
1- 2 hours
Tools:
Screw drivers
oven light would not come on
cut power off and placed sturdy table same height as bottom of oven in front of oven. removed trim screws. pulled oven out onto table. removed top cover and panel on left side . tested transformer to be sure it was bad. then replaced transforner
4 of 5 people found this instruction helpful.
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Customer:
Ronald from CLARKSVILLE, MD
Parts Used:
W11373838
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
Glass Tray broke
Ordered a new one, put it in place in less than one minute.
3 of 3 people found this instruction helpful.
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All Instructions for the KEMS308SWH00
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