KEMS377GWH2 KitchenAid Microwave Oven Combo - Instructions

shook bottle and painted waited a day and repeated

Removed the door from oven removed screws from door and replaced the old hinges with new ones perfect match

Watched the repair video and started the project. Ran into a problem when trying to remove the interior panel off the door to reach the broken interior glass. On this model Kitchen Aid there is another section that is screwed in holding the exterior glass pieces in place. It prevents the interior panel from coming off the front of the oven door. So we had to flip over the door and unscrew the glass retaining bars to get the interior panel off and reach the glass. This allows the entire door to come apart in pieces so you have to carefully line up everything to re-assemble the door. Part of the issue with this is some of the retaining screws are not very long so you have to press the pieces back together to make sure the screw will catch in the original hole. We had to do this twice to ensure the interior door glass was laying flush on its mounts. A bit fiddly for sure, and if I was working alone it may not have been successful. But at least we know how the door is put together!

Several professional appliance repair people told me I had to get a new oven (double, no less!) because "they don't make that hinge anymore." That would have been a $4-5K investment to replace two ovens that both work fine. I'm not generally a DIY person, but was inspired by a FB page I follow called "Handy Women." I got the model number out of my oven, googled "replacement hinge for ____," and found it on this site right away. $120 and about 1 week later I had my hinges. I found this video in the comments on this website that shows (without narration) exactly how to change the hinges.
https://www.youtube.com/watch?v=XzQuU2gZYhk
The only mistake I made that cost me some time had to do with the little pins you have to put into the hinge to remove and replace the oven door. They were missing from the old hinges, and it didn't occur to me to use the ones that were in the new hinges (hadn't unboxed when I started.) I used threaded bolts that were the right diameter and length. They slid right in, but then when I went to take them out, it was an ordeal with WD-40 and an Allen wrench. Then it still didn't occur to me to look at the new ones, so I went to the hardware store and bought two more things the right size without threads. Of course when I took the new hinges out of the boxes they already had the little pins in them. Annoying and time consuming rookie mistake, but my oven door now closes just fine, and I'm getting a ridiculous amount of satisfaction from my little repair job!

Installed new part

Easily, Removed the oven with help of my grandson, this model is quite heavy. Open the back cover panel, removed the old blower. replaced with the new blower, covered with the back protective panel. About one hour because some screws much harder to reach.

took the plate out of the shipping box, inserted it in the microwave

Taking off the glass lense for the light bulb was harder than I thought. It unscrews counterclockwise, but it was very hard to get off. It would not turn. I ended up using connector pliers I use for work, that has rubber jaws. The lense unscrewed very easy with it. Light also unscrews out. PartSelect.com is the only way to go to buy parts for appliances. It is simple, even has the illustrated parts catalog. And it saves a lot of time and gas, driving around looking for the part!!. PartSelect came through again.

We had to remove screws from the vent covers above and below the microwave, then there were 2 screws (one on each side) that attached the microwave to the oven. Once all of the screws were removed we had to pull the microwave out. Then we pulled the light cord out, removed the burnt out light and installed the new one. Then reversed the steps.

Ordering the part online was easy. It arrived in a timely manner. I found a terrific video online showing how to install the terminal. It was so easy. Thank you for the great instructional video.

This is a microwave/ Oven slide in unit. You DO NOT need to slide out the unit, the repair can be done from inside the oven. Just be careful on pulling the wires from the unit so they do not break. I used shrink wrap over the joints but you can use tape as long as it can take the temperatures

After we put the latch pins in, the door was easily lifted off. We placed the door on the table and unscrewed the trim pieces. The new trim pieces went into place after we cleaned the door. We slipped the door back on the oven and removed the hinge pins.

Easily replaced after received the product from Part Select. Very satisfied.

We followed the instructions given by Parts Service. The only problem we had (Whirlpool left two screws out of spacer bracket and it fell out requiring further removable of inner glass to replace spacer. Process took about twenty minutes.

no repair needed - ordered part, came within 3 days - very satisfied