KEMS308SSS00 KitchenAid Microwave Oven Combo - Instructions
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- Customer:
- Brian from SEATTLE, WA
- Parts Used:
- WP9760774
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Burned out broiler element
The Youtube videos for this particular repair, using part number PS11747304, indicated that the whole oven unit should be pulled out of the wall while working on it, and the electrical clips removed and re-attached from the back.
Because I was doing this as a one-man job, and didn't have anything to place the oven on while working, I turned off the circuit breaker, and performed the entire element replacement from the front.
1. I was very careful after unscrewing the 4 mounting screws (two in the back, two on the top) to gently pull the attaching wires while still attached to the old element.
2. I had 4 mini vice-grips that I clamped (gently) on the insulation of the 4 wires before detaching them from old element. The vice grips prevented the wires from disappearing to whence they came.
3. After completing the old element removal, I replaced it with the new element, attaching each wire where they had been attached to old element, only then removing the corresponding vice grip.
4. With all 4 wires reattached, I carefully pushed the element ends back into the back of the oven... also avoiding the protruding temperature sensor. The element needed to be held in place by hand until the first overhead screw could be re-screwed.
5. The most difficult part of the procedure was actually getting the screws to line up with their holes in the oven body. .. Returning the screws in fact took about half the 30 minutes the whole job took, because their alignment wasn't "keyed" such that the holes easily just lined up. My order was "Top right" - "Back Left", "Top Left", "Back Right".
Once the 4 screws were all satisfactorily tightened back in place, I turned the breaker back on, and hit the pre-heat function on the oven... It smoked a very little (my hands may have been a bit oily) but that quickly dissipated, and the job was complete. I am very thankful that I didn't have a professional come out. My baker wife has used the oven 10-20 times since then, and it seems as good as new.
Because I was doing this as a one-man job, and didn't have anything to place the oven on while working, I turned off the circuit breaker, and performed the entire element replacement from the front.
1. I was very careful after unscrewing the 4 mounting screws (two in the back, two on the top) to gently pull the attaching wires while still attached to the old element.
2. I had 4 mini vice-grips that I clamped (gently) on the insulation of the 4 wires before detaching them from old element. The vice grips prevented the wires from disappearing to whence they came.
3. After completing the old element removal, I replaced it with the new element, attaching each wire where they had been attached to old element, only then removing the corresponding vice grip.
4. With all 4 wires reattached, I carefully pushed the element ends back into the back of the oven... also avoiding the protruding temperature sensor. The element needed to be held in place by hand until the first overhead screw could be re-screwed.
5. The most difficult part of the procedure was actually getting the screws to line up with their holes in the oven body. .. Returning the screws in fact took about half the 30 minutes the whole job took, because their alignment wasn't "keyed" such that the holes easily just lined up. My order was "Top right" - "Back Left", "Top Left", "Back Right".
Once the 4 screws were all satisfactorily tightened back in place, I turned the breaker back on, and hit the pre-heat function on the oven... It smoked a very little (my hands may have been a bit oily) but that quickly dissipated, and the job was complete. I am very thankful that I didn't have a professional come out. My baker wife has used the oven 10-20 times since then, and it seems as good as new.
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- Customer:
- Barbara from Sparks, NV
- Parts Used:
- W11373838
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
I chipped my cook tray dish for my microwave
I took out the old chipped dish and replaced with the new dish...
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- Customer:
- Nelson from Weeverville, NC
- Parts Used:
- WPW10440740
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
repalced bulb.
The instructions from another customer was helpful. I concur with another comment I read while researching this proceedure. What Idio-- would design a microwave that required pulling the unit from the wall and removing the top panel just to access. It is good idea to unplug the transformer and capacitor wires before proceeding. I also googled a schematic to see the parts layout. Remember not to touch the bulb with your fingers. Use a cloth or paper towel.
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Broiler element not working
Removed back of oven. Disconnected 2 connectors on each side of element. Removed screws that were too rusted to use screwdriver with vise grips. Removed old element, inserted new element through holes in rear of oven.Installed 1 screw on each side of element in rear and 2 screws in front where brackets support the front of the element.Put back panel back on. Push oven back in place, plug back in outlet.It works great and I didn't have to pay service man.
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- Customer:
- Salle from Marietta, GA
- Parts Used:
- WP9760774
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
broiler element broke into
There were 4 screws to remove and 2 wires to disconnect. We placed the order on line for replacement. It arrived the next day. We simply installed the new element by connecting the 2 wires (very easy) and putting the 4 screws back in place. It works like new and was sooo easy.
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- Customer:
- Patrick from SANTA CLARA, CA
- Parts Used:
- WP9760774
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
Smaller broiler coil stopped working.
Our double-oven is wall-mounted, so accessing the backside to change the wires (as shown in the instruction video) was not a practical do-it-yourself option. After turning off the circuit breaker and disconnecting the broken broiler element, it is pretty easy to pull the four connection wires through the backside of the oven, which allowed us to disconnect the slide clips. We attached twist-ties to each clip/wire before disconnecting to keep the clips/wires from pulling back behind the oven wall when moving the new element into position. We found it necessary to crimp a few clips onto the new element to make secure connections, but the rest of the project went pretty much as shown in the video and the new element works great.
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- Customer:
- David from oceanside, CA
- Parts Used:
- W11373838
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
My son broke the cooking tray to the microwave
I just placed the tray in and was done. The kicker is that i cannot use my microwave without the tray. so i was without my microwave for 2 weeks before i called parts select. they were quick and fast.
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- Customer:
- Mara from Austin, TX
- Parts Used:
- W11724411
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
The mounting bracket broke!!
Initially I called kitchenaid and the representative suggested I call one of thier designated repair guys to come out for 120.00. Fortunately, I got the part number and model and found it on this website. It was so easy to replace!! Just fit it in the designated opening and twist it until secure. So glad I did not call out the repair man!!
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- Customer:
- Gary from NELLYSFORD, VA
- Parts Used:
- WPW10207398
- Difficulty Level:
- Very Difficult
- Total Repair Time:
- More than 2 hours
- Tools:
- Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
Bad Bake Element
The existing bake element was charred and in pieces so could not be pulled out. We destructively disassembled the range and pulled out the pieces along with the melted insulation. The wall behind was also scorched.
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- Customer:
- Kenneth from BUFFALO, NY
- Parts Used:
- WPW10131825
- Difficulty Level:
- Very Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
bUILT IN OVEN NOT COMING UP TO TEMPERATURE
Replaced oven temp sensor, removed oven door and interior racks for easy access to oven upper rear sensor access. Used philips head screw driver to remove both screws, gently pulled old senor out of reat oven wall until electrical connector clear of rear wall, disconnected connector, connected new sensor and gently pushed wiring and connector back into opening, reinstalled door and racks. Ran open thru cycle and used oven thermometer to check temp. fast easy install
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- Customer:
- Robert from LAGUNA VISTA, TX
- Parts Used:
- WPW10440740
- Difficulty Level:
- Very Difficult
- Total Repair Time:
- More than 2 hours
- Tools:
- Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
This is a small halogen light bulb for the microwave. This is the third time it has had to be replaced.
This is the third time that the bulb went out.It took two Sears service technitions to remove the entire appliance out of the cabinet. The entire top has to be removed and the insolation has to be pulled back to get to the electrical wire. I am waiting for an appointment to get Sears to do it again. The door springs have broken and you have to make sure the door is closed before walking away. It has a heavy glass and the weight is pretty heavy. Robert.
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- Customer:
- Ronald from DAVIS, CA
- Parts Used:
- WP9760774
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
Center broiler element burned out
Removed oven door for easy access. Removed 4 phillip head screws that held broiler element from top of oven. pulled wires a couple of inches out from back of oven and used flat screw driver to help separate the wires connecting the broiler from the oven. Did the opposite to install the new element,.
The best part of this operation was the fact that the part arrived from Part Select by Fed X the next day after ordering it all for a shipping cost of $8.75. Great Service Highly recommend Part Select.
The best part of this operation was the fact that the part arrived from Part Select by Fed X the next day after ordering it all for a shipping cost of $8.75. Great Service Highly recommend Part Select.
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- Customer:
- Paul from SAUGUS, CA
- Parts Used:
- W11373838
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
The original microwave turntable was cracked.
The replacement turntable we received was an exact duplicate of the original. It was as easy as rinsing the new turntable, taking the old turntable out and putting the new one in.
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- Customer:
- Dana from Black Mountain, NC
- Parts Used:
- WP8203546
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver, Screw drivers
Loose terminal caused block to overheat and break
Removed all terminals and block mounting screws. Repaired one burnt terminal and reassembled. Replacement part was an exact fit and reassembly whnet very well.
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- Customer:
- david from SOUTHAVEN, MS
- Parts Used:
- WP9760588
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Screw drivers
oven light would not come on
cut power off and placed sturdy table same height as bottom of oven in front of oven. removed trim screws. pulled oven out onto table. removed top cover and panel on left side . tested transformer to be sure it was bad. then replaced transforner
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