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KEMC377KSS05 KitchenAid Microwave Oven Combo - Instructions

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All Instructions for the KEMC377KSS05
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Customer:
Joel from New Braunfels, TX
Parts Used:
WP4452164
Difficulty Level:
Difficult
Total Repair Time:
30 - 60 mins
Two Bulbs Burned Out
Took off the covers and replaced the little bulbs. Took a long time to figure out how to get the covers off. Bulbs were $26 apiece!
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Customer:
Karen from Moffit, ND
Parts Used:
WP9759243
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers, Socket set
fuse blew for the fifth time
I was able to convince a local mechanic that he could do this after watching it done four times. The most difficult part was unscrewing and taking out the oven to get to the back. He suggested since this has happened everytime I used the self-cleaning feature, that I cut a hole in the wall for easier access (tongue-in-cheek). The most difficult part was dealing with the extended warranty service plan - this is covered, but they could not find a technician to do this. Then I found out they don't pay mileage so who would want to come out to a rural ND ranch to repair an oven?
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Customer:
Don from Davenport, WA
Parts Used:
WP9759243
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
control panel quit working, ovens would not operate
Contacted repair person on line and explained the problem. Person suggested testing the thermal fuse. Checked for continuity and there was none indicating the fuse was blown. Ordered new part and installed. Everything working again. Only problem was that the new part did not have the same connection as the old one on one end. Made substitution and it worked.
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Customer:
Robert from Sacramento, CA
Parts Used:
WP9759243
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
Oven would not heat after self-clean
I found several posts about Whirlpool/KitchenAid ovens having this problem and most of the time this required a replacement of the thermal fuse. Other than the large number of screws to remove the oven and the sheet metal coverings, replacing the fuse was mostly about waiting to get the part. If I had a local dealer with the fuse, I probably could have been baking Deep Dark Chocolate Cheesecake that same evening. Even so, this particular repair should be left to those familiar with doing moderate-level handyman type repairs. You have to make sure the breaker is off and beware of the sharp edges on sheet metal. Fortunately, the fuse was easy to find using online documentation for my model. Part Select was very helpful when my original order did not arrive. Their customer service was great!
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Customer:
Bruce from Des Moines, IA
Parts Used:
WP9759243
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
Oven would not heat after self cleaning operation
Removed trim strip from each side of oven, removed one screw from each side hat held oven in place and slid oven out of wall. Finally found the thermostat located on the back side of the oven after removing the sheet metal on back. replaced the thermostat and reversed the procedure. Only difficult part was locating the thermostat. I thought it was on top, when in fact it was on the back. Pretty easy, really, and saved some cash in the process.
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Customer:
Stephen from Santa Rosa, CA
Parts Used:
WP4449253
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
Interior oven glass cracked
The only difficult part of this repair was figuring out how to get the oven door off. Most instructions advise you to flip the hinge locking clips, then lift off the door. But this oven does not have hinge locking clips. What it has is holes in the hinges, just behind the hinge pins. To get the door off, you need to open the door and insert some 3/16' pins in those holes, then close the door and lift it off. I almost got this right the first time, but I used 1/8" pins, and they didn't work, too small. It took me a long time to figure out to use bigger pins. Once the door is off, it's just a few Philips screws to work your way down to the glass. There are 4 layers of glass in this door.
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Customer:
Don from El Dorado Hills, CA
Parts Used:
WP4449253
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
Replace interior oven glass
I followed these instructions put in by a fellow customer. These were very helpful. Just make sure the glass is finger print free before you put it all back together. My time was 30 minutes end to end. =========================== The first thing I did was to remove the oven door by releasing the two latches on the hinges (by hand). I then raised the door toward the vertical position and lifted up. The hinges slide out of the oven housing. I laid the door, inside face up on my island counter top. This ensures that none of the parts will fall when disassembling the door. Next I unscrewed the screws 4 top and bottom and four on the inside face. This releases the frame from the front housing. Lift the frame off the door, exposing the glass pieces. Lift off the broken inside glass and place the new piece in the glass retaining housing. Replace the outside frame and replace all screws. Take door back over to oven and slide hinge bottoms back into slots on oven. Rotate to horizontal position and flip latches back to locked position. Total time was about 10 minutes mainly because I was curious how the door was constructed and I poked around while it was disassembled
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Customer:
Monty from Mansfield, TX
Parts Used:
W10642989
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
Replace turntable motor
removed perimeter screws from the bottom side and the lower cover is hinged at the wall side. Motor is visible and easily removed with two screws. Take of the old one, install the new one, and reverse the procedure to put the bottom cover back in place. Will nee helper to hold one side of the bottom until couple of screws can be put in on the other side.
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Customer:
Bruce from Clarksville, MD
Parts Used:
WP4452164
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
Main oven interior bulbs burned out
The Kitchenaid oven has 2 interior oven lights. They are behind rectangular glass panels, in an assembly housing The repair is pretty simple. Shut off the power at the breaker box to the oven first. First remove the small screw that holds in the assembly with a Phillips screwdriver. Put down a white piece of paper towel to catch it in case it drops. It is grey color and hard to find against the bottom of the oven. This will free up the assembly and you can move it out. There is a wire on the back so it only comes out a short distance. Next the glass panel covering the bulb must be removed. The small metal clamp with 2 projections that act like a spring to put tension on the glass. Gently pull this out parallel to to the glass and it will release the lens. The old bulb is a simple 2 prong halogen that pulls out easily. Replace it with the new bulb carefully pushing the prongs in. If you did not turn off the power the light will come on immediately. it will get hot quickly so don't touch it for more than a few seconds. Next slide the glass lens back into place into the back of the assembly. Slip the other clip with the screw back on the front. Replace the assembly back into the oven side opening. Secure by replacing the small screw removed in the beginning. You are done. It is about a 5 minute job start to finish. I would replace both bulbs even if only one went out because the other one probably will go out a short time later and you will have to go through this again soon. Oh, and cheap bulbs are not worth it. They are very dim and burn out quickly. Go with the better bulbs you get from PartSelect.
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Customer:
Larrt from Minooka, IL
Parts Used:
W10642989
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
Microwave turntable stopped rotating.
1. Unplug the power cord from the wall socket. 2. Remove the 10 screws holding the bottom cabinet cover in place. The bottom cabinet cover will swing down allowing acces to the inside ofe the microwave. 3. Remove the connector from the turntable motor. 4. Use a T15 Torx driver to remove the 2 Torx screws holding the motor in place. 5. Remove the motor. 6. Reverse the process using the new motor.
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Customer:
Daniel from Garland, TX
Parts Used:
WP4449253
Difficulty Level:
Difficult
Total Repair Time:
1- 2 hours
Tools:
Screw drivers
Cracked Interior Oven Glass
I am not a big do-it-yourselfer, so maybe I might have found this more difficult than expected. When I first looked at the oven before ordering the part, I saw a couple of screws and it seemed like an easy task. However, I found that I had to remove to whole door first, which was actually easy. Then I started to remove the case. Then I removed several layers of a puzzle. Oven door had 3 pieces of glass and 3 metal brackets. The installation video was for a completely different oven. Although I got out the broken glass easily, I had difficulty reassembling. The oven diagram for the parts was even deceiving. I had to involve my spouse and after an hour of cursing everything, we finally managed to get the thing back together. Whoever designed this oven must have been a deranged German scientist. However, everything is back to normal and I probably saved a couple hundred bucks for a repairman.
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Customer:
Saba H from Lincolnwood, IL
Parts Used:
W10401387
Difficulty Level:
A Bit Difficult
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
Outer Glass on microwave cracked
Unscrewed the microwave door, held by 2 screws, near upper edge.The whole panel ie stainless steel plate with glass was removed.The door handle was unscrewed and handle removed.The handle was screwed into the new panel( Stainless steel with glass window)and then slided back carefully into the 2 bottom clips/holders.Holes were aligned and screws put back in place.
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Customer:
Tim from Charlotte, NC
Parts Used:
4448937
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
The Inner oven door glass was cracked
To remove the oven door, you have to slide 2 small nails into the holes in side of the hinges. When you then close the oven door, the nails force the hinges out of the oven box, and the door comes off. Lay the door on a cloth face down, and remove the phillips screws around the perimeter. The door comes apart in layers, with more screws and layers of glass inside. Lay in the new glass, and reassemble. Carry the door over to the oven and push the hinges in hard at the bottom. Lay the door flat to remove the nails. Close the door. Job done.
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All Instructions for the KEMC377KSS05
121 - 133 of 133