KEMS378SSS05 KitchenAid Microwave Oven Combo - Instructions
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- Customer:
- Todd from TRENTON, MI
- Parts Used:
- W10886919
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
Oven light burnt out
Took off outer cover Popped out old bulb put in new one
Replaced cover
Replaced cover
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- Customer:
- Howard from Boynton Beach, FL
- Parts Used:
- 350930
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver
Both outside door handles turned very beige
Everything worked perfectly---thanks to the suggestion of your call center agent. She suggested that since the replacement door handles were no longer available, I should consider repainting them--it worked like a charm. Please tell her she was a life saver. We rent that house in Fl and my returning tenants had complained about the discoloring refer handles. Thank you
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- Customer:
- Harmon from MONTICELLO, GA
- Parts Used:
- WP9760769
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
Not heating up properly
Installed a new thermostat and noticed the convection heating element wire had burned in two. Ordered new element and installed. Oven is currently working properly again.
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- Customer:
- Michael from Kansas City, MO
- Parts Used:
- W11373838
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Broken Cook tray
Well the repair went Ok. The probelm happen on the following Monday. You see I ordered this part over the phone because I had to make sure it would arrive in time for Thanksgiving.
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- Customer:
- Daniel from Massey, MD
- Parts Used:
- WP9755542
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
broken meat probe
My story isn't so much about the repair but the fine service from part select. My 1st order was lost at delivery at our house. Part select quickly corrected the mishap with no issues. This kind of service is much appreciated.
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- Customer:
- jerry from rochester, NY
- Parts Used:
- WP9755542
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
The oven shipped without a temperature probe.
Unwrapped the package, plugged the probe into the oven, stuck the other end into the chicken.
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- Customer:
- Lyn from Sonoma, CA
- Parts Used:
- W11373838
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Replaced broken glass cooking tray
I took the new try out of the box and placed it on the turntable and I was DONE! Took about 10 seconds. The delivery was speedy as promised. I will definitely order from this company again for replacement parts.Very good customer service and communication.
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- Customer:
- NANCY from CARLTON, TX
- Parts Used:
- WP9760774
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Broil element was shorted out and not working.
Removed four screws lowered element down and removed four wires being very careful, wires can slip back into the hole. Pull wires out of hole. Reattach new element and screw back in place.
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- Customer:
- Bruce A. from Adena, OH
- Parts Used:
- WP9760774
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers, Screw drivers
element went bad would not heat
Removed screws that hold element remove wires from old element replace with new one replace screws turn power back on at breaker box done.PS make a steak done.
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- Customer:
- William from Dunn Loring, VA
- Parts Used:
- W11373838
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Chipped glass serving tray in microwave
Lifted out the chipped one, inserted the new one. Pretty simple.
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- Customer:
- Paula from Warren, OR
- Parts Used:
- W11373838
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
I chipped the edge of the glass cooking tray.
Ordered a new cooking tray and it was shipped within two hours. Packaging was excellent and well protected.
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- Customer:
- Lisa from Happy Valley, OR
- Parts Used:
- W11373838
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
I broke my microwave glass tray
Honestly, I was afraid to order from this website, but after reviews, I placed my order, and 2-3 days later, my glass tray was replaced in my Microwave! I was freaking out because you just cant go back to Sears or Standard Brands and get a new one...everything is on-line. Im VERY happy.
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- Customer:
- John from Pittsburgh, PA
- Parts Used:
- W11373838
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
I broke the glass tray in the microwave.
I ordered it from PartSelect one evening and had the replacement glass one day later. It was the quickest service I have ever experienced. Now, I can continue to use my microwave. Thanks for such great & timely service.
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- Customer:
- Judith from Saratoga, CA
- Parts Used:
- W11724411
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Mounting bracket holding up broiling unit broke off
Following instructions of other purchasers of this part on the website, I merely inserted the part in the hole, then turned it while putting it under the front coils of the broiling unit. Couldn't have been easier!
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- Customer:
- Robin from Vanderbilt, PA
- Parts Used:
- WPW10245259
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Socket set
I had a power serge and it burned the Plug at the termial block and melted a few wire.
After we got the part in the mail my husband put it on and shortened the wires and put new plugs on the ends of the wires and we had to get a new plug put it on and it was fixed.
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