KEMS378SBL04 KitchenAid Microwave Oven Combo - Instructions
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- Customer:
- Frank from Palm Coast, FL
- Parts Used:
- WP8203546
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Socket set
I snapped a bolt on the main power terminal block when connecting the pigtail.
Removed the small metal panel covering the main power terminal in back of the electric range. Removed the nuts holding the red, white and black electrical wires from the range using the appropriate socket (there will be two nuts on each bolt end). Removed the two screws holding the main power terminal block with appropriate screw driver. Connect the new main power terminal block to the range using the two screws. Reconnect the red, black and white electrical wires coming from the range using one nut for each wire. IMPORTANT: do no over tighten the nuts because the bolts could snap. Reconnect the pigtail and secure the small metal panel covering the main power panel.
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- Customer:
- Harmon from MONTICELLO, GA
- Parts Used:
- WP9760769
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
Not heating up properly
Installed a new thermostat and noticed the convection heating element wire had burned in two. Ordered new element and installed. Oven is currently working properly again.
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- Customer:
- Edward from Crimora, VA
- Parts Used:
- WP8203546
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Socket set
Block broke
Unplug power cord, remove wires from block. take 2 screws out. replace with new block about 15 mins. Done
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- Customer:
- Daniel from Massey, MD
- Parts Used:
- WP9755542
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
broken meat probe
My story isn't so much about the repair but the fine service from part select. My 1st order was lost at delivery at our house. Part select quickly corrected the mishap with no issues. This kind of service is much appreciated.
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- Customer:
- Michael from Kansas City, MO
- Parts Used:
- W11373838
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Broken Cook tray
Well the repair went Ok. The probelm happen on the following Monday. You see I ordered this part over the phone because I had to make sure it would arrive in time for Thanksgiving.
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- Customer:
- jerry from rochester, NY
- Parts Used:
- WP9755542
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
The oven shipped without a temperature probe.
Unwrapped the package, plugged the probe into the oven, stuck the other end into the chicken.
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- Customer:
- Howard from Boynton Beach, FL
- Parts Used:
- 350930
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver
Both outside door handles turned very beige
Everything worked perfectly---thanks to the suggestion of your call center agent. She suggested that since the replacement door handles were no longer available, I should consider repainting them--it worked like a charm. Please tell her she was a life saver. We rent that house in Fl and my returning tenants had complained about the discoloring refer handles. Thank you
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- Customer:
- Christina from West Des Moines, IA
- Parts Used:
- WP8203546
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
range installer broke a screw off & busted the plastic piece
Had to screw off old terminal block & screw on new one
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- Customer:
- Patrick from East Patchogue, NY
- Parts Used:
- 8304494
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
Needed to replace the oven door gasket / seal
I ordered the oven door gasket on Dec 20th and it arrived before Christmas. The installation was very easy and now we have a good seal on the door. Thank you for the rapid response and timely delivery.
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- Customer:
- NANCY from CARLTON, TX
- Parts Used:
- WP9760774
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Broil element was shorted out and not working.
Removed four screws lowered element down and removed four wires being very careful, wires can slip back into the hole. Pull wires out of hole. Reattach new element and screw back in place.
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- Customer:
- Lyn from Sonoma, CA
- Parts Used:
- W11373838
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Replaced broken glass cooking tray
I took the new try out of the box and placed it on the turntable and I was DONE! Took about 10 seconds. The delivery was speedy as promised. I will definitely order from this company again for replacement parts.Very good customer service and communication.
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- Customer:
- Paula from Warren, OR
- Parts Used:
- W11373838
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
I chipped the edge of the glass cooking tray.
Ordered a new cooking tray and it was shipped within two hours. Packaging was excellent and well protected.
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- Customer:
- John from Pittsburgh, PA
- Parts Used:
- W11373838
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
I broke the glass tray in the microwave.
I ordered it from PartSelect one evening and had the replacement glass one day later. It was the quickest service I have ever experienced. Now, I can continue to use my microwave. Thanks for such great & timely service.
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- Customer:
- Judith from Saratoga, CA
- Parts Used:
- W11724411
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Mounting bracket holding up broiling unit broke off
Following instructions of other purchasers of this part on the website, I merely inserted the part in the hole, then turned it while putting it under the front coils of the broiling unit. Couldn't have been easier!
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- Customer:
- Bruce A. from Adena, OH
- Parts Used:
- WP9760774
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers, Screw drivers
element went bad would not heat
Removed screws that hold element remove wires from old element replace with new one replace screws turn power back on at breaker box done.PS make a steak done.
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